Sprout Social
Sprout SocialReviews from AWS customer
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I recommend Sprout to everyone
What do you like best about the product?
Reports are beautiful, easy to interpret, and easy to present to clients.
What do you dislike about the product?
Every time I read the word "Other" in a report and have to go outside of Sprout Social to figure out what it is.
What problems is the product solving and how is that benefiting you?
Measuring social media and helping clients interpret their data.
Recommendations to others considering the product:
Do it.
Sprout Social is a vital part of my day-to-day workflow.
What do you like best about the product?
I love that Sprout Social allows me to control all of our social monitoring, management and analytics in one location. I am able to quickly see any incoming messages, discover potential outreach and report on recent activity. The social inbox and historical record of a conversation with a social contact is unmatched. Seeing past interactions with a social profile is vital and helps us gauge how our organizational mission is being achieved.
What do you dislike about the product?
My one area of improvement for Sprout Social is with pulling in content for use in posting. I wish there was an easier way to pull in RSS feeds and attribute them with Google Analytics campaign tagging before scheduling a post on a social network.
What problems is the product solving and how is that benefiting you?
Sprout Social has allowed the Pennsylvania Association of Realtors® to get a better handle on our social footprint. We are able to analyze what works for social posting and develop a plan to improve our social impact.
Fast, easy, and very helpful.
What do you like best about the product?
The scheduling and queue tools are amazing to help you get certain posts out when you need to!
What do you dislike about the product?
Not able to post the same tweet daily within a 24 hour period.
What problems is the product solving and how is that benefiting you?
This is helping with social marketing automation for our various clients as well as a way to provide them with reports and understanding of where they stand.
Recommendations to others considering the product:
It is great for multiple accounts, competitor comparisons, and reports.
Helpful
What do you like best about the product?
Sprout keeps all conversations, reporting, and scheduling in one place
What do you dislike about the product?
It's difficult to see the original tweet often when trying to see what someone replied to on the main screen. Also instagram is confusing to schedule.
What problems is the product solving and how is that benefiting you?
reporting for social media
mixed reliability, repeated 2 factor authentication login problems, better than Hootsuite/Tweetdeck
What do you like best about the product?
browser extension posting and reporting functions
What do you dislike about the product?
many of the interfaces are not user friendly, 2 factor authentication had been repeatedly problematic and customer service was mediocre
What problems is the product solving and how is that benefiting you?
I post to social media. This question is confusing.
Recommendations to others considering the product:
cost per new user is high so make sure the posting/reporting/monitoring functions are a key part of strategy before investing
Sprout Social Review
What do you like best about the product?
I love that Sprout Social has an easy to read dashboard, and features that allow you to compare your page to other similar social media pages. It helps measure performance - an extremely helpful too to social media managers!
What do you dislike about the product?
The only feature that I dislike is the scheduling for Instagram - although, there is not currently a system on the market that allows scheduling sites to publish on behalf of the scheduler. This is more an improvement I would suggest for Instagram rather than Sprout Social. Sprout Social is much better than Hoot-suite in my opinion because you open directly to your performance!
What problems is the product solving and how is that benefiting you?
We are consistently increasing engagement and reach through utilizing Sprout Social.
Recommendations to others considering the product:
I love that you immediately open up to the analytics. Perhaps, tips on how to increase engagement. The only problem I find when using the scheduler is that my engagement is low, because I am not enter-acting as much live with other users as I would when I schedule. That might be user error, but engagement tips or a way to engage with other pages would be nice.
Sprout Social is THE platform for social media marketers
What do you like best about the product?
I can't say enough positive things about Sprout. Their customer service is excellent - they truly show they care about their clients - and the service they provide is par to none. I use it daily as a social media marketer and it makes my job a heckuva lot easier considering I have to monitor upwards of 10 separate social platforms constantly. They're also constantly thinking of ways of making my job even EASIER, like with a workaround to "schedule" posts on Instagram. I feel like I can contact my personal account manager at any time to ask any question and I know I'll receive a reply within a few hours, which is wonderful, especially if I'm having an issue with my account.
What do you dislike about the product?
Hard to say there's really anything to dislike - if I had to choose one thing, I would say the inability to ACTUALLY pre-schedule posts to Instagram, but I know that's not a Sprout issue. I will admit there have been a handful of times that I've gotten an email notification to let me know one of my pre-scheduled posts did not actually successfully post, which has been frustrating -- however, those times are few and far between.
What problems is the product solving and how is that benefiting you?
The reporting and analytics that allow me to compare our own accounts to competitor accounts are extremely beneficial to show how often we're posting in comparison.
Recommendations to others considering the product:
If you're looking for a program in which you can easily manage, post for and analyze multiple social platforms from one place, I can't recommend Sprout Social more.
Sprout has been so advanced and revolutionary for us.
What do you like best about the product?
Definitely the smart inbox rocks the most.
I also think thats the dashboard is a very nice overview.
I can also manage my staff members and incentivize them with time in order to reply quicker to my clients and meet their needs.
When reporting, instead of wasting time recreating reports, with Sprout I can simply export what i need and send to client, its visual and amazing for them to understand
I also think thats the dashboard is a very nice overview.
I can also manage my staff members and incentivize them with time in order to reply quicker to my clients and meet their needs.
When reporting, instead of wasting time recreating reports, with Sprout I can simply export what i need and send to client, its visual and amazing for them to understand
What do you dislike about the product?
Very little, could needs deeper insights. I think I would also like to see a better relationship with Instagram that allowed scheduling without using an app. I mean Sprout allows you to use filters and edit etc so the app seems redundant and a waste of time at this stage.
What problems is the product solving and how is that benefiting you?
Time management and efficiency. Its been an absolute game changer
Recommendations to others considering the product:
Stop wasting time on anything other than sprout, sprout is ahead of the game in every way.
sprout social - my two cents
What do you like best about the product?
I've had sprout for a few years now and, at the start, you could connect a few social platforms. Now it's added lots more it's a lot better. For me, being able to track engagement on social is key. That, and scheduling social media posts in an easy way.
What do you dislike about the product?
I'd like to see more social listening tools available on there. Sentiment and other things.
What problems is the product solving and how is that benefiting you?
Social media scheduling and tracking of engagement on social from our posts of our members.
Good experience
What do you like best about the product?
I like the analytics portion and the scheduling tools
What do you dislike about the product?
Not enough LinkedIn analytics. I'd like to see more data to help me better understand the performance.
What problems is the product solving and how is that benefiting you?
Social media performance
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