Sprout Social
Sprout SocialExternal reviews
6,025 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Optimal Post Scheduling Made Easy
What do you like best about the product?
ability to queue posts based on most optimal timing
What do you dislike about the product?
The reporting structure for posts is not very streamlined and hard to digest
What problems is the product solving and how is that benefiting you?
I dont have to remember to manually post every day I can queue for the week ahead
Makes Social Media Management Way More Organized
What do you like best about the product?
I really like how easy Sprout Social makes it to manage everything in one place. The dashboard is clean and not overwhelming, which matters when you’re juggling multiple accounts. The Smart Inbox is probably my favorite feature because it pulls all messages and comments together so I don’t have to bounce between platforms.
The reporting is also super helpful. It makes it easy to see what’s actually working without spending hours pulling data manually. I can quickly show results without overcomplicating things. I also really enjoy the data it pulls to help post at the best optimized time.
The reporting is also super helpful. It makes it easy to see what’s actually working without spending hours pulling data manually. I can quickly show results without overcomplicating things. I also really enjoy the data it pulls to help post at the best optimized time.
What do you dislike about the product?
The main downside is the cost. It’s definitely an investment, especially if you need multiple users or more advanced features. Sometimes I wish certain features weren’t tied to higher-tier plans.
There’s also a bit of a learning curve when you first get started, just because it does so much but once you get used to it, it’s pretty smooth.
There’s also a bit of a learning curve when you first get started, just because it does so much but once you get used to it, it’s pretty smooth.
What problems is the product solving and how is that benefiting you?
Before using Sprout, managing social felt scattered. Logging into different platforms, tracking comments manually, pulling reports separately, it was time-consuming and easy to miss things.
Sprout brings everything together. It saves time, keeps communication organized, and makes it easier to stay consistent with posting. The analytics help me make smarter content decisions instead of guessing what works. Overall, it just makes the whole social media process feel more structured and manageable.
Sprout brings everything together. It saves time, keeps communication organized, and makes it easier to stay consistent with posting. The analytics help me make smarter content decisions instead of guessing what works. Overall, it just makes the whole social media process feel more structured and manageable.
Efficient Content Scheduler with Room for Improvement
What do you like best about the product?
I find the publishing calendar to be very helpful. It allows us to put posts in draft mode or scheduled mode, and I can tell the difference on the calendar. It's valuable because it allows us to see at a glance what's already been scheduled and where there might be gaps or holes to fill in our content strategy. Additionally, Sprout Social allows me to review my team's content quickly and efficiently, providing a check and balance.
What do you dislike about the product?
You know, I think the listening tool could be improved or at least how we're using it. Right now, it feels like we hear everything, and we'd like to just hear information around our industry.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage my social media team, review and approve posts efficiently, and schedule content ahead of time. The publishing calendar is helpful for seeing scheduled posts and finding strategic content gaps.
Intuitive and Feature-Packed Social Media Tool
What do you like best about the product?
I find Sprout Social easy to use, and it makes linking accounts and getting started very simple. It helps us publish and plan our organic social media effectively by providing insights into historical post performance and see what people are saying about us. The platform has a lot of features that enable us to level up our organic presence, which we couldn't achieve by just posting directly on the platforms.
What do you dislike about the product?
I'm on the basic plan, so don't have access to the full suite of possibilities. Also when creating a post, sometimes it auto fills in a link and I can't replace it, so have to build the post in a specific order.
What problems is the product solving and how is that benefiting you?
Sprout Social helps plan and publish organic content, track historical posts and performance, and provides insights into audience feedback and competitive analysis. It helps compile all the data into one digestible view.
Time-Saving, User-Friendly Listening Tool with Customizable Reports
What do you like best about the product?
What I like about it is that it saves time and is user-friendly. It also offers easily customizable reports and is a great listening tool.
What do you dislike about the product?
The API is not providing all the data I need, similar to what’s available on the X platform. Also, Tableau connectors aren’t available, so I can’t connect directly to dashboards.
What problems is the product solving and how is that benefiting you?
I use it to track social media to get a clear sense of the overall health of my organization’s issues, including the current themes and our reputation.
Great multi-platform scheduling, but Instagram account linking needs work
What do you like best about the product?
The ability to schedule out posts from different platforms
What do you dislike about the product?
The difficulty to link accounts on Instagram.
What problems is the product solving and how is that benefiting you?
It can allow me to not have to wait for a specific time to post. Instead I can set a schedule and then move onto the next thing
User-Friendly Features That Make It Easy to Use
What do you like best about the product?
User friendly features and interface. can easily be used by beginners
What do you dislike about the product?
Sprout has a tendency to lag if multiple users are using at the same time
What problems is the product solving and how is that benefiting you?
Customer complaints and suggestions
Powerful Social Management at a Premium
What do you like best about the product?
Sprout’s reporting is strong, especially cross-channel performance, engagement trends, and competitive benchmarking. It’s built for
What do you dislike about the product?
I wish that there was native TikTok scheduling and the ability to post images/carousels on the platform for TikTok. Platform is also pricy.
What problems is the product solving and how is that benefiting you?
They allow us to mass schedule content for multiple clients and report on results as well.
Streamlined Social Management with Built-In Oversight
What do you like best about the product?
Sprout Social has been a game-changer for managing our social media workflow. The platform makes scheduling, monitoring, and reporting across multiple channels straightforward and intuitive. Its analytics and reporting tools provide valuable insights that help us refine content strategy and track performance efficiently. The user interface is clean and easy to navigate, and team collaboration features make approvals and content sharing seamless.
What do you dislike about the product?
The main drawbacks are the cost, which can be high for smaller teams, and limited interactions with Instagram. That limitation, however, is dictated by Meta and their API, not Sprout itself. Despite these minor issues, Sprout Social delivers strong functionality, reliability, and efficiency for teams managing multiple social accounts.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our team streamline social media management, saving time on scheduling, posting, and reporting across multiple platforms. Its collaboration and approval workflows safeguard our student contributors by ensuring content is reviewed before going live, reducing the risk of errors or inappropriate posts. The platform’s analytics also help us track engagement and optimize content strategy, while team collaboration features keep everyone aligned and accountable.
Efficient Social Media Management
What do you like best about the product?
I like using Sprout Social daily for my job because it's so intuitive, even though it's a big program with a lot to offer. It organizes everything in its proper place, allowing me to look at certain things without having to see everything at once. I appreciate being able to pull reports when needed with their ability to save custom reports and their pre loaded reports. This is especially handy if my boss needs something urgently.. The onboarding experience was pretty great, making it easy for me to get started.
What do you dislike about the product?
I feel like sometimes Sprout Social, if you're on the Internet, it might hang or glitch.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to track posts, pull reports, and metrics, organizing all account activities. It simplifies monitoring by letting me focus on specific areas and easily generate reports when needed.
showing 51 - 60