Sprout Social
Sprout SocialExternal reviews
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Effortless Social Media Management with Sprout Social
What do you like best about the product?
I find the recommended post time feature of Sprout Social very helpful. I also like how Sprout Social's UI is set up for ease of use, making scheduling posts for multiple platforms easy. The initial setup was very easy too.
What do you dislike about the product?
It would be nice to have a hotkey or shortcuts for tagging content. We have 20+ tags and rather than have to search each time it would be nice to assign them a hot key. Example 'Alt+T' tags them as 'Topical'.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media planning and scheduling. It helps with planning posts for multiple platforms and generating reports. I find the recommended post time feature and easy scheduling across platforms very helpful.
Great scheduling and notifications, but Instagram engagement still requires switching apps
What do you like best about the product?
It's nice to be able to schedule everything at once. Having notifications grouped into one area is great for managing social media accounts without leaving things behind.
What do you dislike about the product?
It's unfortunate that you can't like Instagram posts or comments from sprout. Everything besides Instagram feels very fleshed out. I'm normally having to bounce between sprout and Instagram to fully complete tasks.
What problems is the product solving and how is that benefiting you?
It helps us to make sure we're hitting every platform and responding to all messages and comments. Without sprout, we would definitely miss certain notifications.
Positive Experience of using Sprout
What do you like best about the product?
It's very intuitive and the reporting function is great.
What do you dislike about the product?
I'm yet to find something I dislike about using Sprout
What problems is the product solving and how is that benefiting you?
Speeding up reporting function and helping to find optimal posting times.
Streamlines Social Media Management with Ease
What do you like best about the product?
I appreciate using Sprout Social for scheduling, planning, monitoring, and performing reviews. I really like seeing everything in one place and find it easy to reschedule and edit. The analytics are conveniently located in one spot, and the tagging system is really useful for filtering specific posts or campaigns. It's a great planning and analysis tool that makes social media management easier. I like being able to filter by campaigns or tags for a quick overview. Additionally, it helps with long-term content planning. The initial setup was easy.
What do you dislike about the product?
I don't like that link click tracks aren't available as a metric. The CTR tracks every click, not just link clicks. It'd be great to have a unique user metric too, not just impressions.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to see everything in one place, easily reschedule and edit posts, and access analytics. The tagging system is useful for filtering posts by campaigns, and it helps with long-term content planning.
Efficient Scheduling with a Clear Calendar View and Helpful Tagging
What do you like best about the product?
The scheduling tool is a great way to schedule content efficiently, and the calendar view makes it especially useful for seeing exactly what you’re posting and when. I also like that you can add tags to posts, which makes it much easier to track and organize different types of content.
What do you dislike about the product?
In the competitor reports, it’s sad that more platforms aren’t available to report on, like TikTok.
What problems is the product solving and how is that benefiting you?
Effectively scheduling content
Advanced Features, Needs Better Navigation
What do you like best about the product?
I like Sprout Social because it allows us to pull directly from the API on multiple platforms and easily see results, saving us from spending time being manual. I also appreciate how capable and advanced it is, supporting multiple platforms, pages, and more. It has several wonderful features, many of which I don't even use!
What do you dislike about the product?
It's not the most user intuitive platform, and sometimes it's hard to find what I'm looking for. Reduce the amount of menus! There's essentially 15 menus on the homepage, and some of those lead to other menus.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for reporting on owned socials. It lets us pull directly from the API on multiple platforms, making it easier to see results without spending time on manual tasks.
Effortless Reporting with Intuitive Analytics
What do you like best about the product?
I like Sprout Social for its clearer dashboard and good analytics. I really appreciate the ease of data export and report creation. Plus, the user interface is something I enjoy a lot. The initial setup was very easy, which was a big plus.
What do you dislike about the product?
I find the capability to edit the dashboard lacking.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for clearer dashboard and good analytics in reporting.
Intuitive and Comprehensive Social Media Tool with Minor Compatibility Challenges
What do you like best about the product?
I find the Sprout Social platform much easier to use than other tools I've tried. I also like the Sprout advocacy tool, which enables our employees to amplify our brand's messages. When my CMO asks for insights into the performance of our social content, Sprout makes it easy to grab numbers, compare against our competitors, and show the impact of our efforts. Right from the start, I was impressed with how intuitive the Sprout platform is.
What do you dislike about the product?
Dialing in the listening tool so that I get the insights that are most relevant to my industry can be tricky.
What problems is the product solving and how is that benefiting you?
Sprout Social provides me a comprehensive look at my social content's performance and identifies trends through its listening tool.
Centralized Social Management Made Easy
What do you like best about the product?
I love using Sprout Social because it allows me to see all platforms in one place and schedule posts efficiently. It's great to respond from a central place to customers across different platforms. I find the calendarizing feature enhances efficiency since it's so easy to see where everything is going and who is handling it. I appreciate that Sprout Social is extremely user-friendly and easy to navigate. The natural suggestions for tips and optimization are also very helpful. The initial setup was a breeze and incredibly easy.
What do you dislike about the product?
I think the ability to edit Instagram stories would be helpful direct from the Sprout Social platform. I also wish it integrated with Strava.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage all platforms in one place, schedule posts, and respond to customers centrally. It solves calendarizing and efficiency problems by making it easy to see what is going where and by whom.
Sprout Social Makes Scheduling Easy with Rich Analytics
What do you like best about the product?
I love using Sprout Social to schedule posts ahead of time. I like that there are suggested optimal times for posts. I love all the data that I can find in there as well.
What do you dislike about the product?
I wish there was a way to schedule stories on Instagram and Facebook. I know you can do it on Instagram but I need to post links in my stories. So I wish there was a way to schedule story posts and be able to add music and links and such. I also wish I could schedule carousel posts and photos and schedule music with it too. Is it possible to connect multiple Instagram accoutns? I am having a hard time with that so I wish that was easier.
I also wish there was a way to see the current feed and how my next posts would look in the feed so it all looks cohesive together.
I also wish there was a way to see the current feed and how my next posts would look in the feed so it all looks cohesive together.
What problems is the product solving and how is that benefiting you?
Sprout social is solving the trouble of having to go in daily to each app and schedule content. It is so much easier to just schedule it all at the same time across platforms. Otherwise it would take me at least 10 minutes to get content up each day on each profile.
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