Sprout Social
Sprout SocialExternal reviews
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Great for Multi-Platform Scheduling, But Analytics Could Be Improved
What do you like best about the product?
Being able to schedule on multiple platforms
What do you dislike about the product?
I wish it provided more details about analytics and it was easier to navigate. We having been trying to figure out optimal posting times and sorting by which times have been most successful and it's not very easy to do.
What problems is the product solving and how is that benefiting you?
Schedulin social content on multiple social platforms
User-Friendly Social Scheduling with Powerful Reporting
What do you like best about the product?
Very user friendly system to preset social posts, provide visuals on content calendars, and great reporting metrics on performance.
What do you dislike about the product?
Cost. It's certainly not inexpensive and needs to be used to justify the cost.
What problems is the product solving and how is that benefiting you?
It does a good job of allowing staff to be more strategic in laying out content calendars and learning about performance of campaigns on various platforms and channels.
All-in-One Scheduling Makes Social Media a Breeze
What do you like best about the product?
The ability to schedule posts all in one place, and the calendar so I can see my scheduled posts and feel organised.
What do you dislike about the product?
I struggle to think of any big things I dislike about Sprout. If I had to pick something maybe the mobile app needs a bit of work but I can't think of anything in particular
What problems is the product solving and how is that benefiting you?
Everything is in the one place! I can write my posts, duplicate and schedule with ease.
Great Analytics Insights That Drive Results
What do you like best about the product?
Love the analytics insights. Love the ease at which I can schedule for multiple clients across multiple platforms.
What do you dislike about the product?
High cost. I wish the approval process was more conducive for content creation processes as a social media management agency with multiple contractors working on content and multiple drafts needed before final piece is ready to publish.
What problems is the product solving and how is that benefiting you?
Scheduling platform that's reliable. Analytics insights I can get all in one place.
Effortless Scheduling and Profile Management
What do you like best about the product?
Being able to add multiple profiles, being able to tag posts, and scheduling is very easy.
What do you dislike about the product?
Wish there were more metrics that could be pulled on engagement/impressions for individual posts.
What problems is the product solving and how is that benefiting you?
Being able to have multiple profiles without logging into LinkedIn, I own posting for all of our executive leadership and it makes it seamless.
Great Customization, But Analytics and Data Export Need Improvement
What do you like best about the product?
I enjoy the customization per channel when scheduling. That helps me out a lot to visually see how it will look per channel.
What do you dislike about the product?
Sprout lacks the analytics I need. I don’t have enough data to show how our channels are performing. With Sprinklr, I could customize the metrics I wanted and data wasn’t lost. In Sprout, Instagram and Facebook data degrades in Excel exports—an issue I didn’t have before.
What problems is the product solving and how is that benefiting you?
It's solving our social media management, it helps save time when pushing posts out.
Versatile and Consistent Quality—A Top Choice
What do you like best about the product?
I like the versatility of the product and the consistency of quality.
What do you dislike about the product?
Lack of an Influencer Database/ Messaging Content Approval Feature.
What problems is the product solving and how is that benefiting you?
Quick and clear reporting.
Effortless Scheduling and Intuitive Calendar Management
What do you like best about the product?
I like the ease of use especially with the post scheduling feature. It makes posting easier and the best part is being able to move things in the calendar instead of having to edit to change dates. I also love the reporting features and how easy it is to find out all the stats you want to know.
What do you dislike about the product?
I think I just have more learning to do and Sprout has great customer support. I know that Sprout has more features than I use currently and look forward to continuing to learn all that I can. So that to say, I think some of the features are not as easy to use as others.
What problems is the product solving and how is that benefiting you?
Being able to schedule to multiple platforms and see the whole months schedule right away.
Effortless Social Media Management with Intuitive Scheduling
What do you like best about the product?
The interface is well-designed, and I like how Sprout Social organizes all the different social media platforms. It’s user-friendly and makes posting straightforward, particularly with the scheduling feature that lets users plan posts in advance. This means you can keep your business pages active without needing to check Sprout every day, as posts go out automatically in the background.
What do you dislike about the product?
At times, the notifications feature can be a bit cumbersome. I've found that even after disabling notifications for specific items, such as Facebook notifications, I still receive emails alerting me to new activity. For example, there was a customer who often messaged our Facebook page just to chat, and this led to over a hundred email notifications from Sprout filling up my inbox.
What problems is the product solving and how is that benefiting you?
Sprout enables our company to efficiently streamline and organize social media content, manage marketing opportunities, and engage with our clients. With offices located across Japan, South Korea, and Guam, our team benefits from having all marketing and social media materials accessible in a single platform. The ability to schedule posts is especially helpful, as it keeps our social media pages active throughout the month without requiring us to post in real time. This feature frees up valuable time, allowing us to focus on other important tasks and boost overall productivity.
User-Friendly Platform with Powerful Reporting and Scheduling
What do you like best about the product?
I really appreciate how user-friendly Sprout Social is. The platform makes it easy to manage all aspects of social media in one place, especially with its robust reporting tools that provide clear insights and analytics. I also like being able to plan and schedule most of my content ahead of time—it helps streamline my workflow and keeps everything organized.
What do you dislike about the product?
I’ve noticed that Sprout Social can be a bit slow to incorporate new social media features—like the ability to schedule interactive content such as polls on Instagram Stories. Additionally, accounts tend to disconnect or require reauthorization fairly often, which can interrupt workflow and scheduling efficiency.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me streamline my social media management by keeping scheduling, engagement, and analytics all in one place. The biggest benefit for me is the reporting tools—they make it easy to create clear, visually appealing reports that are accessible to colleagues and supervisors. Even for those who may not be familiar with social media metrics, Sprout’s reports present the data in a way that’s easy to understand and meaningful for decision-making.
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