Iterable
IterableReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
819 reviews
from
External reviews are not included in the AWS star rating for the product.
Iterable is the best
What do you like best about the product?
Easy to use, full of features, and has great modern tools. Segmentation and workflows are especially powerful. Iterable is also fast and has great backend capabilities.
What do you dislike about the product?
Reporting can use some work. The good thing, however is Iterable has a plug-in to the backend to many BI tools. This is my preferred method of doing data analytics.
What problems is the product solving and how is that benefiting you?
Having a robust tool that allows us to communicate to all our customers efficiently and effectively. Iterable also provides a lot of flexibility to custom-design campaigns.
Helps connect with users effectively
What do you like best about the product?
Iterable allows our team to effectively manage our user database, and create effective communications to increase engagement with our app. They are always willing to listen to feedback for improvements. Our CSM Stephanie is constantly going above and beyond in our needs, and helps us use the tool to its maximum potential.
What do you dislike about the product?
There are great improvements to the UX being actively implemented in stages. While this is great, there are sometimes areas where the UX does not match up between different areas of the software. However, the changes to tend to improve our workflows.
What problems is the product solving and how is that benefiting you?
Effectively knowing which users would qualify for communications for different paths in their journey, and setting up workflows to target these users through different channels.
Iterable allows for personalization and complexity without sacrificing user-friendliness
What do you like best about the product?
I love Iterable for its powerful segmentation and automation capabilities. We can leverage all kinds of user data, from basic info to complex behavioral insights, to create highly personalized, timely campaigns. Its customer support is the best I’ve ever received for a marketing product.
What do you dislike about the product?
While I have not run into any significant issues with Iterable, there are sometimes requested product updates that get strung along for a more extended period than others.
What problems is the product solving and how is that benefiting you?
Our team runs lean, and thanks to Iterable, we have built several automated journeys that continually drive engagement on a large scale. There are always new opportunities to run tests and scale our program, and Iterable makes that possible.
Amazing platform built by the best people in the biz.
What do you like best about the product?
The people are by far what makes Iterable the best. I've worked at four companies now that use Iterable. Every single person is genuine and super smart. The platform keeps growing and adding valuable features. I can't wait to see what they do next!
What do you dislike about the product?
I have yet to find anything that I dislike.
What problems is the product solving and how is that benefiting you?
Iterable puts more power into the hands of marketers to alleviate the constant need for engineering assistance. This allows the teams to focus more on what they do best.
Easy to use email tool with variety of features for user journey personalisation
What do you like best about the product?
Iterable is very easy to use and has a gradual learning curve. With a well-set user data model, which the consultant helps you attune, you can create personalised email experiences. Integration consultants and CSMs are better compared to other SaaS tools.
What do you dislike about the product?
There were some unmanaged expectations about integration speed and estimations when we'd be having Iterable be able to send more significant amounts of emails. Connecting Iterable to product analytics tools like Amplitude is not working smoothly, as claimed in docs. The tool is still rough around the edges in some aspects, primarily data interoperability with other systems, which adds manual overhead to the email marketing team.
What problems is the product solving and how is that benefiting you?
Sending out more personalised and engaging email campaigns which yield higher conversion rates compared to e-blasts we were able to do with less sophisticated tools.
Great product
What do you like best about the product?
The improvements they are bringing to market
are game changing
are game changing
What do you dislike about the product?
No real issues atm sorry
I don't have anything negative to say
I don't have anything negative to say
What problems is the product solving and how is that benefiting you?
Sending out push notifications
Always be selling
What do you like best about the product?
Not being satisfied. Lot of good improvements and updates
What do you dislike about the product?
Outages and issues. Happens to all esps at times but lately has been happening a little too often
What problems is the product solving and how is that benefiting you?
Staying organized and knowing where things are
Super responsive support, user friendly interface
What do you like best about the product?
The userability of Iterable is top-notch. It's easy to onboard teammates to the platform because of how intuitive the design is. There's also great access to the support chat and they're very helpful in answering our questions.
What do you dislike about the product?
There is some limitation on the features compared to other platforms, for example the complexity with which we can build automated journeys is limited by wait step steps types, and it is difficult to manage users across different journeys.
What problems is the product solving and how is that benefiting you?
Automating our user journeys, segmentation, complex and personalised communications
Great to know the best practices
What do you like best about the product?
Very powerful tool. Journey template editor
What do you dislike about the product?
I don't know what I exactly don't like but in app modal should be easier to build
What problems is the product solving and how is that benefiting you?
Multi channel messages
Iterable for nurture journeys
What do you like best about the product?
The upsides of using iterable allows us to quickly set up complex journeys with a nice UI.
What do you dislike about the product?
We'd love to see more seamless experiment functionalities for us to test in complex journeys.
What problems is the product solving and how is that benefiting you?
iterable allows us to quickly set up complex journeys with a nice UI.
showing 561 - 570