Cvent Attendee Hub

What do you like best about the product?

This is the one place (phone app or HTML 5) to see everything happening at our event - personal schedule, meetings, networking, conference info, agenda, session content & interactions, etc

What do you dislike about the product?

I wish I could centrally manage some settings in the app for our employees - require them to be visible, or complete their profiles. This would benefit our customers attending our event

What problems is the product solving and how is that benefiting you?

This ensures all attendees and employees are in the same ecosystem. It allows everyone to contact everyone. You can see your personal schedule. No need to leave the app and look at third party calendars

What do you like best about the product?

I like that with Cvent Attendee Hub, we can manage our onsite attendee experience more effectively by sending alerts and notifications to remind attendees about important times and changes. It allows attendees to keep their agendas handy and connect with fellow attendees. I appreciate that Cvent Attendee Hub eliminates the need for printed agendas since everyone has easy access to them. We can make agenda changes as needed, with attendees automatically updated. I like that we are able to customize the Attendee Hub to meet our brand customization requirements, allowing the app and website to align with the rest of our company's sites.

What do you dislike about the product?

We would love for there to be more possible game actions within the game to allow more of a challenge. Currently there are just actions within the Attendee Hub and QR codes scavenger hunt. These current actions come down to just who can complete the challenges first and they are the winner, meaning everyone can end up with the same amount of points. It would be nice if there were some other types of challenges within the game so that there is more of a challenge to win.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub solves the need for printed agendas by providing digital access and real-time updates. It helps manage onsite attendee experience, allowing agenda access and connectivity between attendees through alerts and notifications.

What do you like best about the product?

Attendee hub is easy to build and seamlessly integrates with our event

What do you dislike about the product?

There isn't a ton of customization in terms of layout or look. It's a very out-of-the-box solution

What problems is the product solving and how is that benefiting you?

Onsite attendee schedule management and attendees connections

What do you like best about the product?

Attendee Hub is easy to setup and manage as a planner. We use it to integrate with SocialPoint for gamifying on-site experience as well as creating custom pages for attendees to use it as digital handbook to know everything they need to about the event, sell it sponsorship opportunity for our sponsors to promote their logos in it and send push notifications.

What do you dislike about the product?

There should be more customizable options. For example, I should be able to design the size and shape of homepage cards.

What problems is the product solving and how is that benefiting you?

We use Cvent Attendee Hub to boost attendee engagement with features like chat, scheduling, surveys, and polls. It provides a central place for all event info, making it easy for attendees to access what they need.

What do you like best about the product?

I like using Cvent Attendee Hub for our global and international events because it serves as an all-in-one shop, making it easy to update the agenda and exhibitor list. I appreciate the agenda, speakers list, list of attendees, and sponsors list features, as our delegates like to view the attendee list, schedule meetings, and stay up to date with the agenda.

What do you dislike about the product?

Ease of use can be improved, especially with the floor plans and home page cards.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub is an all-in-one platform that makes it easy to update the agenda and exhibitor list. Our delegates appreciate viewing the attendee list, scheduling meetings, and staying updated with the agenda.

What do you like best about the product?

I love how Cvent Attendee Hub empowers our organization to take full control of in-person, hybrid, and virtual events. The platform offers outstanding customizability, allowing us to tailor the look and feel to align with our brand and specific event needs, which enhances the attendee experience significantly. I appreciate the wide range of support services provided, such as training modules, a dedicated support specialist, and the AI bot Valerie, which are invaluable for addressing quick questions and providing assistance. The initial setup was very straightforward, thanks to the direct support from a sales account manager and a product specialist. This personalized support made the process seamless and efficiently guided us through the fundamental aspects of utilizing the platform, which I found incredibly helpful.

What do you dislike about the product?

There was a steep learning curve when using Cvent Attendee Hub. The platform, being highly customizable, presented an intimidating array of options and settings at first.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub lets us fully control our events, enhancing guest experience with customization and providing extensive support services.

What do you like best about the product?

The attendee hub is straightforward to use on the backend, and any changes made are updated in real time.

The software is simple to learn, and after spending just a day getting familiar with its features, you can easily feel at ease using it.

What do you dislike about the product?

Some features are restricted, making it challenging to exercise creativity. We are confined to the options that are currently provided.

What problems is the product solving and how is that benefiting you?

The most valuable feature they've introduced recently is the ability to categorize by session. At one of our events, we have multiple tracks, so it's important for us to filter the agenda for each one. This allows app users to easily follow and keep track of their chosen sessions.

What do you like best about the product?

I love how Cvent Attendee Hub provides a seamless experience for both virtual and live attendees, allowing them to watch events on any device, such as phones, laptops, or iPads. This flexibility is invaluable, especially since our recordings are available on demand, ensuring no one misses out even if they can't attend live. The ability to drive engagement through features like live polling, gamification, and Q&As is superb, as it enhances interaction during our events. Moreover, the overall user experience is exceptional, helping us effectively communicate with our attendees and offering them multiple options for consuming our content, which is crucial for our event success.

What do you dislike about the product?

I found the initial setup of Cvent Attendee Hub to be somewhat confusing. Although it wasn't difficult per se, there was definitely a learning curve that took some time to get through before it made sense. Additionally, I would appreciate more flexibility in the appearance of the attendee hub, specifically to better match our branding. The limitation of being bound by templates and cards restricts our ability to include elements we deem important.

What problems is the product solving and how is that benefiting you?

I use AttendeeHub to allow virtual and live attendees to watch events on their devices and access on-demand recordings, enhancing flexibility and engagement with live polling, gamification, and Q&A features.

What do you like best about the product?

Cvent Attendee Hub is a comprehensive mobile destination for our event attendees - providing all conference materials and information at the tip of their fingers.

What do you dislike about the product?

We still have attendees who have other phone types outside of Apple and Android which can cause confusion when they are trying to download the app, but I know there is an Attendee Hub website they can use as well.

What problems is the product solving and how is that benefiting you?

It has created cost savings and efficiency for our organization as we no longer print paper materials in the app; instead we link to them for attendees to view and download. It's also helping to connect our attendees as they can easily locate the attendee list and network through the app.

What do you like best about the product?

CVENT enables you to engage attendees around the world in your live, in-person event for a hybrid experience.

You can send live or pre-recorded video with video Conferencing to support your team sessions, virtual appointments, and virtual meetings rooms.

What do you dislike about the product?

CVENT is very functional. The downside is that it does not integrate effectively with software outside of Cvent, and while it is aesthetically very customizable, it is difficult to customize the more functional elements to meet our needs.

What problems is the product solving and how is that benefiting you?

Low Engagement: Attendees can feel disconnected, especially in virtual settings. The CVENT Hub boosts interaction through live chats, polling, Q&A, and group discussions.