Cvent Attendee Hub
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One-stop shop for all event needs
What do you like best about the product?
I like that the platform integrates registration with website, mobile app and marketing to the give the planner full control over look and feel, but minimize the extra work.
What do you dislike about the product?
The cost is a bit high for us, as a nonprofit org.
What problems is the product solving and how is that benefiting you?
It allows me to streamline my workflow and save me so many staff hours from not having to jump between different platforms.
Recommendations to others considering the product:
Go to an event uses Attendee Hub for registration/mobile app, so you can see first hand how it's put into action!
Attendee Hub review
What do you like best about the product?
Very user friendly and versatile! Customer service is great as well.
What do you dislike about the product?
Cannot load in rotating banner ads and doesn't have interactive floor plans.
What problems is the product solving and how is that benefiting you?
Working with different integrations. This saves us a lot of time!
Thankful for Cvent!
What do you like best about the product?
The ease of navigating on the app or through the browser.
What do you dislike about the product?
Certain functionality such as hard-coded fields or ability to turn things on and off at a drop of a dime (like cannot revert back and forth).
What problems is the product solving and how is that benefiting you?
Adding additional functionality.
Recommendations to others considering the product:
There are things that are being worked on and upgraded constantly to make a better product but for an off the shelf product, this works well.
Great Event Hosting Experiences
What do you like best about the product?
Amazed to see the level of branding customization it offers. It is truly a great tool for hosting events and is very easy and highly convenient to use.
What do you dislike about the product?
Setup and integration take a little bit longer time and are on the expensive side
What problems is the product solving and how is that benefiting you?
Helps us host multiple corporate events, and has made the hosting and event management more efficient
Not the right fit for our organization and hard to use.
What do you like best about the product?
It was easy to manage from the website editor.
What do you dislike about the product?
Hard to use from the user perspective on the app.
What problems is the product solving and how is that benefiting you?
As a communications manager, I did not feel like this app was the best choice for our function.
Clean and Simple!
What do you like best about the product?
It's a clean and simple system. Easy to navigate.
What do you dislike about the product?
I cannot think of anything that I do not like about the system.
What problems is the product solving and how is that benefiting you?
Being able to upload registrants on the event start date.
Cvent Attendee Hub
What do you like best about the product?
The Cvent Attendee Hub is easy to download. I like that the verification code may be sent via text message and not just email.
What do you dislike about the product?
When attaching presentations to sessions, it's challenging to access the presentation/s if the attendee is not registered for that session.
What problems is the product solving and how is that benefiting you?
Nothing I can think of at this time.
Recommendations to others considering the product:
Our meeting attendees like the Cvent Attendee Hub.
Easy to use, intuitive, though did not have all of the features we needed.
What do you like best about the product?
It has functions that make the day of the event go smoothly and take away the stress of organizing management features and tracking attendees.
What do you dislike about the product?
Some features we would have liked (pre-event setup mainly) were not available, though there were many things we were able to use that helped.
What problems is the product solving and how is that benefiting you?
It is solving the problems of organizing events and making sure they run smoothly -- that benefits us by reducing headaches when trying to figure out best practices.
The best product from Cvent.
What do you like best about the product?
Flexible, intuitive and robust. We have trained our clients and was easy.
What do you dislike about the product?
The updates do not come with enough training.
What problems is the product solving and how is that benefiting you?
Virtual events and the app really did wonders.
Attendee Experience Seamless and Easy. Setup? Not so much.
What do you like best about the product?
I love that the attendee experience for the Attendee Hub is easy with a very small learning curve. I like the Language Management feature where you can customize a lot of the different menu items to fit your particular event. The Attendee Hub works seamlessly with the registration module CVent offers which is one of the main reasons we switched from our previous platform. The Attendee Hub offers little layout customization, but that's part of the beauty in the simplicity of the end-user experience. Once you get the hang of the setup process, it's easy to hide what users can see, etc. Last year, presenters had to access their sessions from the Speaker Resource Center, but that has changed for this year. Now speakers can access their classes from within Attendee Hub. This is huge and will eliminate a lot of confusion on the speaker side of things this year.
I also like the spontaneous networking groups that focus on specific topics. The only improvement I'd make there is to allow those groups to be moderated by a host. However, we are going to try unmoderated groups this year to see how it goes. It's nice to provide an easy networking opportunity for those that want to interact virtually with their fellow attendees.
I also like the spontaneous networking groups that focus on specific topics. The only improvement I'd make there is to allow those groups to be moderated by a host. However, we are going to try unmoderated groups this year to see how it goes. It's nice to provide an easy networking opportunity for those that want to interact virtually with their fellow attendees.
What do you dislike about the product?
One of the major disadvantages of the Attendee Hub is that you cannot view webinars from the app, so if you are hosting a virtual event, it is best to not even advertise that an app is available. That's what we do. Another drawback is there is a bit of a delay with the livestreaming, so it's difficult for presenters to answer questions in real-time. I do believe CVent has put out a fix for this, so we will see if this improves with our event in October. Another quirk of the Attendee Hub is that you cannot preview the attendee website without taking it live. It's very difficult to set everything up when you can't see it. Having said that, you can take the event live, but just be sure to keep the event link confidential.
Even though they've made some improvements from last year, the admin/setup side of the Attendee Hub is not very intuitive, so just be prepared for a learning curve there. However, their support and solutions specialists are very helpful, so take advantage of that when you can. I've found I've needed very little guidance setting up the platform this year compared to last.
Even though they've made some improvements from last year, the admin/setup side of the Attendee Hub is not very intuitive, so just be prepared for a learning curve there. However, their support and solutions specialists are very helpful, so take advantage of that when you can. I've found I've needed very little guidance setting up the platform this year compared to last.
What problems is the product solving and how is that benefiting you?
We have a large number of users across the globe, and Attendee Hub gives us the opportunity to interact with those customers effectively at a reasonable cost. Virtual event management takes a lot of work, and cvent offers a dependable product that our customers and employees like using.
Recommendations to others considering the product:
Just to reiterate my comments above, be prepared for a large learning curve for setup/admin!
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