Cvent Attendee Hub
CventReviews from AWS customer
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NASDDDS Review
What do you like best about the product?
The attendee hub is easy to set up and customize the features to ensure it is branded and unique to your event. Our attendees also found it easy to navigate throughout the conference.
What do you dislike about the product?
The synchronization with the app could be improved. It would be nice to be able to link slide decks and on demand videos to the app and hub sessions. Accessibility could be improved-it would be great to have the option to turn on auto captioning like other web platforms offer.
What problems is the product solving and how is that benefiting you?
The hub provides an easy to use platform for both our virtual and hybrid events. I am a one person communications and event department and the hub increases my ability to be productive in less time; look professional; and increase our capability to analyze the results of our efforts.
Recommendations to others considering the product:
I highly recommend attendee hub for a fully integrated event management system
A good Attendee Hub to your virtual event
What do you like best about the product?
The Attendee Hub from Cvent is a good platform, very user-friendly, and with good features for your attendees to engage with you, sponsors, and network with other attendees.
What do you dislike about the product?
It's not much customizable as it could be. I miss options like asking questions to the speakers in advance of the session going live, pages more customizable and an attendee profile page more design-friendly.
What problems is the product solving and how is that benefiting you?
For virtual or hybrid events Cvent Attendee Hub allows us to keep the attendee experience interesting without losing the networking. It makes virtual events as good as in-person events.
Recommendations to others considering the product:
Make sure that all your needs were well explained in order to get the correct SOW and avoid being extra charged.
Easy and Quick
What do you like best about the product?
The ability to engage with participants in a controlled environment with polls and Q&A is invaluable. With both mechanisms participants feel like they can be heard and are part of the conversation rather than just sitting and listening for extended amounts of time.
What do you dislike about the product?
Sometimes we experience buffering-type issues that can frustrate participants joining a webinar virtually. This happens few and far between but it's not always clear if the problem might be on our end or theirs so customer service can be a bit challenging at times
What problems is the product solving and how is that benefiting you?
We have a very diverse customer base in the agricultural space. The convenience of joining a program via Attendee Hub really helps our customers stay engaged with our programs and attend whenever/wherever is convenient for them.
Robust Platform that Drives Engagement
What do you like best about the product?
The ability to actively and live-time engage with our attendees.
What do you dislike about the product?
There are some limits on the amount of customization you can offer based on individual attendees.
What problems is the product solving and how is that benefiting you?
The ability to quickly communicate important event information without having to continuously blast multiple emails.
One stop shop
What do you like best about the product?
The process of creating the Attendee Hub was easy, the integration with CVENT registration made it quick to load the content.
What do you dislike about the product?
Setting up the speaker/moderator permissions was long.
What problems is the product solving and how is that benefiting you?
Able to do everything on our own without having to use third-party virtual providers and no duplication of uploading content on various platforms.
Easy to use and design, but sometimes tech unreliable
What do you like best about the product?
I think the hub is a very intuitive platform to design and for attendees to use. We've had hardly any customer service calls or emails from attendees having trouble accessing or navigating the hub. It looks very nice and has a lot of great features to make a virtual conference really shine.
What do you dislike about the product?
We have had some trouble with the video player on the hub, specifically in terms of streaming live video. Additionally, I wish there was a bit more customizability with the custom and automatic notifications in terms of delivery method.
What problems is the product solving and how is that benefiting you?
We have done several fully virtual institutes since COVID, but we are now entering our first year of hybrid conference programming. The hub has been a key part of integrating our virtual audience into the full conference experience and making them feel just as important as our in-person attendees.
Everything in One Place!
What do you like best about the product?
That it allows for you to see all of the content for the sessions in one place.
What do you dislike about the product?
I think they should give users the ability to custom create their own pages for things that may be unique to their company.
What problems is the product solving and how is that benefiting you?
It is allowing us to keep all our content in one place and giving our attendees the option to play back and watch content later.
The Attendee Hub was a great asset for our attendees.
What do you like best about the product?
It was a personalized "hub" for our attendees to utilize and only have to visit one place to find everything.
What do you dislike about the product?
The build couldn't be copied from the website, so I had to build out every aspect to the event.
What problems is the product solving and how is that benefiting you?
A centralized hub so that attendees don't have to visit different links to access everything.
Still new to alot of the updates but getting more user friendly
What do you like best about the product?
Importing contacts and be able to export
What do you dislike about the product?
All the tabs, needs easier access to everything
What problems is the product solving and how is that benefiting you?
Event portal for attendees and streaming services
Attendee Hub works great and is easy to use/navigate for both planners/attendees
What do you like best about the product?
Easy to use and navigate, makes virtual events super easy
What do you dislike about the product?
Lack of customer/attendee support, hard to get quick fix to easy problems because of how large Cvent is
What problems is the product solving and how is that benefiting you?
Very easy and affordable platform to host events, large and small.
Recommendations to others considering the product:
The biggest drawback is limited customer/attendee support, and it can be difficult to have 'closed' sessions with limited access
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