Cvent Attendee Hub
CventReviews from AWS customer
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Good Virtual event software but needs Finetuning
What do you like best about the product?
I like the attendee hub because it offers the ability to have an event virtually online. This was a game-changer during covid. If we did not have access to this we could have failed our customers.
What do you dislike about the product?
The attendee hub really needs to be fine-tuned. it's not user-friendly enough and it takes a decent amount of time to get used to. In addition, the mobile app crowd compass does not integrate well.
What problems is the product solving and how is that benefiting you?
Cvent attendee hub is solving the issue of "how do we make our event virtual and or hybrid so that we can increase the visability of our event in person and beyond.
easy to navigate but can't use back button
What do you like best about the product?
ability to track attendees, can assign promo codes
What do you dislike about the product?
can't use back button and system someitmes gets clogged
What problems is the product solving and how is that benefiting you?
tracking registrations - benefits me by having their (correct) info updated, including emails. For when we need to communicate
Great Product for streamlined events!
What do you like best about the product?
Collects all information about attendees in one place with minimal effort by the event host.
What do you dislike about the product?
Can be kind of difficult to initially set up the registration process if you have a lot of quirks about your registration process and who is allowed to sign up for what type of classes.
What problems is the product solving and how is that benefiting you?
Streamlining event registration information all in one place without any manual effort.
Great and seamless experience
What do you like best about the product?
It is intuitive to set up and once in there, it is easy to navigate and find what you are looking for. Appreciate that it is something people can go back in and re-watch after the event. Also love that it allows us to track engagement of our members.
What do you dislike about the product?
I think the fact that you have to log in each time with a different code can be frustrating for some.
What problems is the product solving and how is that benefiting you?
It allows us to execute a hybrid event this year to allow those not comfortable attending in person or those not able, to be a part of our events.
Reliable solution
What do you like best about the product?
It is very stable solution, client oriented.
What do you dislike about the product?
It is not flexible at all, there is no way to add interactive content from another domain.
The cost is very superior compared to other solutions.
The cost is very superior compared to other solutions.
What problems is the product solving and how is that benefiting you?
Easy and fast to deploy solution.
Recommendations to others considering the product:
Fast and reliable solution.
Great in-person app
What do you like best about the product?
Integration with the CVENT registration and the speaker's portal.
What do you dislike about the product?
Gamification needs improvement to allow custom questions.
What problems is the product solving and how is that benefiting you?
Connecting registration to in person app saves time and improves accuracy.
Recommendations to others considering the product:
This is a great platform for mobile apps.
The app saved our conference
What do you like best about the product?
Ease of changing items on the backend, updating live
What do you dislike about the product?
Slow live response time, needed help on-site, our contact was unresponsive
What problems is the product solving and how is that benefiting you?
We had last minute room changes and speaker cancelations, it was very easy to change those on the backend and have them updated in real time
Recommendations to others considering the product:
Get the app!
Cew Cvent
What do you like best about the product?
It allowed us to capture guest, showcase sponsors speakers, interact with attendees, play games
What do you dislike about the product?
Some people had challenges with their apps and other devices.
What problems is the product solving and how is that benefiting you?
It is providing a consolidated registration list,and allows guest to participate virtually
Recommendations to others considering the product:
Strongly recommend it helped manage our eent
Easy Peasy
What do you like best about the product?
The easy to use interface and the ability to customize
What do you dislike about the product?
The learning curve of a new system, but training helped
What problems is the product solving and how is that benefiting you?
Helping to register attendees and sell the event.
User Friendly & Planner Friendly
What do you like best about the product?
As a planner, I have loved using Virtual Attendee Hub because it has made our user experience so much easier. Participants can find everything they need in one place and easily access all content and sessions. When our attendees are happy, we are happy!
What do you dislike about the product?
I wish there were more opportunities/ways to connect with other attendees. Additionally, sometimes the gamification doesn't track my activity/tasks completed. Otherwise, I haven't found many other pitfalls.
What problems is the product solving and how is that benefiting you?
We had a few technical errors with registration that would have impacted our attendees' ability to use Attendee Hub. Cvent experts caught this early and provided solutions to set us up for success later on.
Recommendations to others considering the product:
I recommend taking the time to do the trainings to familiarize yourself with the systems, utilizing the Community page and other resources, and calling the support team for specific questions.
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