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    Events Services

My Attendee Hub Thoughts

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use on both the user side and the admin side.
What do you dislike about the product?
I wish there were more features to customize the mobile app.
What problems is the product solving and how is that benefiting you?
Cvent helps us put our most up-to-date schedule in one place for our attendees to have.


    Media Production

Good Structure, lacking front-end fine-tuning and customization

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
The sleek design, the simple format. We use it for every event, and there have been some improvements over the years. The formatting does translate well in the website and app form of the attendee hub.
What do you dislike about the product?
No way to customize the format of each page, or the widgets like you would do in registration setup. Two-factor authentication access proves to be a hurdle with our attendees.

Most importantly, the inability to re-arrange the page headers on the event website. I would prefer to re-order the header.
What problems is the product solving and how is that benefiting you?
We use the attendee hub as the exclusive form of the agenda. This allows for attendees to engage with other material we want them to see, while keeping it in a centralized location.


    Bradford W.

Attendee Hub Review

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
The mobile app, ability to share content, networking capabilties, and sponsorship opportunities.
What do you dislike about the product?
The UI has an old look, especially the mobile app; Limited ability to customize look and feel
What problems is the product solving and how is that benefiting you?
Cvent Attendee Hub gives us the ability to share on-demand content, notify our attendees, and allows are guests to easily network with each other and find more information about the event.


    Janet N.

Happy User!

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use. No over complicated features. Have been using Cvent for over 12 years and it has never let me down. My honest opinion is that I have not a single bad experience. We have a wonderful accountmanager.
What do you dislike about the product?
There is nothing that I dislike about Cvent Attende Hub.
What problems is the product solving and how is that benefiting you?
We don't have any significant issues. However, I know that we are fully supported if ever we encounter any trouble. Cvent Attendee Hub does provide an all in one event management model that offers userfriendly systems for our on the go attendees.


    Alexandra C.

Attendee Hub is so easy to use!

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
Both the user experience on the front end, and the building experience on the back end are very intuitive and easy to use. We only use Attendee Hub for our virtual and hybrid programs.
What do you dislike about the product?
Reporting on the back end could be a bit better. Having the custom reports available is helpful.
What problems is the product solving and how is that benefiting you?
The main problem is having things all on different platforms - with Attendee Hub, everything is housed in Cvent and the information is accessible to anyone.


    Events Services

Very useful tool for improving attendee experience

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
The Attendee Hub is a go to space for sharing information with our attendees both pre & post event. Having a one stop platform to share an attendees agenda, have a list of sponsors and exhibitors, and to be able to share virtual content is extremely useful. On the day of an event, being able to confirgure and schedule notifications and reminders to all attendees also makes life a lot easier when you are busy doing other things. It is very easy to set up and we typically use it for all of our main flagship events
What do you dislike about the product?
It can be a little clunky when it comes to the finer details of set up. For example, you have to know which sessions will be included and which will be optional etc. There also seems to be a small loophole when it comes to sharing virtual content to specific admission item holders.
What problems is the product solving and how is that benefiting you?
IT makes life a lot easier when sharing information about the event. Having that one go to place for the attendee to find their agenda, the exhibitors/sponsors at an event, floor plans, etc. all on one device makes things a whole lot easier


    Education Management

Great Event Communication Tool

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
As an educational institution, we are very happy with Attendee Hub's ability to provide an avenue of communication between constituents and between our attendees and our team.
What do you dislike about the product?
Currently, our only struggles are in advertising and convincing our attendees to download the app.
What problems is the product solving and how is that benefiting you?
Communication. Attendee Hub allows us to provide peer-to-peer secure/private messaging while also providing public, broader chat groups. For example, with our university's reunion activities, constituents can securely message any other attendees - even those for which they do not have cell phone information. Additionally, we create public class groups, so attendees can post messages and photos to class message boards. Finally, we, as the university representatives, can send weekend alerts and notifications.


    Hospitality

Easy to use and works smoothly

  • October 03, 2024
  • Review provided by G2

What do you like best about the product?
I use Attendee Hub everyday, we have multiple clients we build meetings for, some are small easy one page/registration sites, while others are way more complex. No matter how large or small the event, attendee hub provides us the flexiability to build the site our clients are looking for. We can also easily integrate from Cvent to Concur, so our clients can take advantage of setting up Concur meetings to regulate their attendees flights, costs, forms of payment, etc. I also love that I can give my contacts reporting access so they can run their reports 24/7 as needed without having to wait for me to be available to do so.
What do you dislike about the product?
i can't say there is anything that stands out that I don't like about attendee hub. There is a learning curve as with any software, but once you understand the program and know there is so much customer support to help you through the process, you will love it.
What problems is the product solving and how is that benefiting you?
We are able to use attendee hub to relay meeting & event details to our client's attendees, so they understand what the event is about, where it is taking place, and when. We always use the hotel widget when attendees need to stay overnight, this makes rooming list reporting so easy. Also, when there is a Concur meeting component, we can make that connection easy as well.


    Sarah H.

Very convenient and helpful way to share information with attendees.

  • September 27, 2024
  • Review provided by G2

What do you like best about the product?
I like how many feautures are available and how many integrations they have added since first launching. It is also very customizable to each event, which I love. The customer support is also 10/10!
What do you dislike about the product?
I think the thing I dislike the most would be having to sign in again & again.
What problems is the product solving and how is that benefiting you?
It is making it so much easier to share accurate, updated, and helpful information to our attendees.


    Hospitality

Versatile Event Management

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
I like that Cvent Attendee Hub is easy to integrate event information from Cvent Registration into the platform, which saves time and eliminates room for error since it's on the same platform. It's easy to use for attendees. The platform has lots of options, like sharing agendas, live polling, etc., and it's customizable per event, which fits many client needs. Using apps is preferred for sharing information, making it more eco-friendly compared to using paper.
What do you dislike about the product?
High cost. Limited customization, decent learning curve at first, hard to initially start using but gets easier as used.
What problems is the product solving and how is that benefiting you?
I find that Cvent Attendee Hub saves time by integrating event info easily, reduces errors by centralizing data, and provides ease of use for attendees. It offers necessary features like agenda sharing and live polling, making events eco-friendly and adaptable to client needs.