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Technical
What do you like best about the product?
It's a very helpful and exciting program
What do you dislike about the product?
Their need to respond to users when prompted
What problems is the product solving and how is that benefiting you?
Accounts and internal communications between members are the main focus
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High radius helps lower DSO
What do you like best about the product?
The usability of the system is my favorite feature
What do you dislike about the product?
The support team could be a little more quick on turn around times.
What problems is the product solving and how is that benefiting you?
It is helping us reach more clients with less effort - helping our efficient
Director of Revenue Specialist
What do you like best about the product?
The AI for credit and collections. It makes sourcing accounts to call seamless
What do you dislike about the product?
The high five platform doesn't work for me all the time.
What problems is the product solving and how is that benefiting you?
Cash application, overdue AR
Excellent for deduction management
What do you like best about the product?
The use of bots to pull customer support
What do you dislike about the product?
Nothing at this time that I can recall that I really dislike
What problems is the product solving and how is that benefiting you?
Maintenance if AR support and process flows
I like it so far 😊
What do you like best about the product?
System integration, easy to use, available in cloud
What do you dislike about the product?
API availability doesn't exist so far...
What problems is the product solving and how is that benefiting you?
Bad debt and collection recievable
Enterprise level solition
What do you like best about the product?
Straight forward integration with existing ERP.
What do you dislike about the product?
API integration would be ideal but is not recommended by company.
What problems is the product solving and how is that benefiting you?
Automation of A/R and credit card processing portal.
Collections
What do you like best about the product?
sending past due notifications to customers
What do you dislike about the product?
Harder for larger customer invoice count
What problems is the product solving and how is that benefiting you?
Late stage and past dues for local customers
We have had a lot of issues with our rules and automation
What do you like best about the product?
Its user friendly and easy to navigate. I like the options available
What do you dislike about the product?
There are a lot of things that can not be done that we are wanting as far as setting things up
What problems is the product solving and how is that benefiting you?
They are working really hard to help us set up the rules we need. They are providing great care and support
Its been a long journey to get where we are
What do you like best about the product?
Having all my invoices in one place to easily view
What do you dislike about the product?
Misunderstanding of what the system is actually capable of
What problems is the product solving and how is that benefiting you?
Hopefully automated emails soon so we can ensure all accounts are touched. Also easy processor assignments
Manager AR
What do you like best about the product?
Automation of work list weighted for prioritizing the ability for auto correspondence
What do you dislike about the product?
How slow the platform searches for data.
What problems is the product solving and how is that benefiting you?
Updating strategies so that the priority is correct for actions.
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