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The Cash Application module rocks.
What do you like best about the product?
I enjoy the visibility to email inboxes.
What do you dislike about the product?
The lag in time needed for AI to learn our processes.
What problems is the product solving and how is that benefiting you?
Automatic application of cash where maunal work was performed before.
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HRC Cash application
What do you like best about the product?
Automation of the payment application process has sign some of the latest technologies.
What do you dislike about the product?
Not anything I can think about that is a limitation of their system. All ERP solutions have nuances and HRC handles most of them
What problems is the product solving and how is that benefiting you?
Ability to apply cash on a daily basis using the HRC system. Increased accuracy
9
What do you like best about the product?
Ability to track specific actions at a customer level.
What do you dislike about the product?
Customization needed for different strategies
What problems is the product solving and how is that benefiting you?
Decrease past due AR. Able to see customers DSO amd credit limits.
Director of Credit
What do you like best about the product?
Cash Apps, Credit, and Collections modules
What do you dislike about the product?
Support and training can sometimes be lacking
What problems is the product solving and how is that benefiting you?
We are solving organization and planning issues when it comes to managing accounts. We are also looking at quicker cash applications and faster reduction in DSO.
High Radius review
What do you like best about the product?
Automation and ease of use. The High Radius system has provided much needed efficiency in our cash application process.
What do you dislike about the product?
Occasional issues accessing the High Radius system along with critical system errors which impacts our daily operation.
What problems is the product solving and how is that benefiting you?
Before High Radius, all of our cash applications were done manually, which was time-consuming. High Radius can successfully match 50% of our incoming receipts.
More output, less time and manual effort
What do you like best about the product?
1) Ability to capture data from non-readable Pdfs/ images through its OCR.
2) Simplified application of complex payments, unlike the previous tool.
3) Dynamic.
2) Simplified application of complex payments, unlike the previous tool.
3) Dynamic.
What do you dislike about the product?
1) Room for improvement on OCR technology.
2) Output generation from HighRadius to SAP can be more effective.
2) Output generation from HighRadius to SAP can be more effective.
What problems is the product solving and how is that benefiting you?
1) Ability to capture data from non-readable Pdfs/ images through its OCR.
2) Simplified application of complex payments, unlike the previous tool.
3) Remits get linked easily with the posted payment docs in SAP.
2) Simplified application of complex payments, unlike the previous tool.
3) Remits get linked easily with the posted payment docs in SAP.
Recommendations to others considering the product:
It saves manual effort and time to a great extent. Dynamic and ever-improving.
Needed automation to achieve goals!
What do you like best about the product?
I like that the worklist keeps my team on track for touching base with our customers on a more frequent and real-time basis...gone are spreadsheets!
What do you dislike about the product?
I do wish that the correspondences and emails were easier to review/track.
What problems is the product solving and how is that benefiting you?
We used to pull excel reports on an irregular basis to evaluate overdue accounts...we have streamlined our process and, although we have more work due to more touchpoints, we feel confident overdue amounts are not slipping through the cracks.
Easy & effective
What do you like best about the product?
It's pretty simple to use and matches our business needs. The HR team is easily reachable and friendly.
What do you dislike about the product?
The inability to make some changes from our end, such as adding an authorized user or changing approval limits. Having to submit a ticket and waiting for an update from the HR team takes a while before the change takes effect.
What problems is the product solving and how is that benefiting you?
Ease in doing credit limit reviews. Having a credit limit history, credit reports, and the progression of credit limits on one page is a plus.
High Radius - Best in Class for O2C.
What do you like best about the product?
What I really like about the platform is that it enables the automation of clerical tasks in the A/R processes to ensure that the A/R teams can focus on high-value decision-making tasks. Autonomous Software leverages AI capabilities to aid the decision-making of A/R groups by predicting missing remittances, invalid disputes. Operations teams can have real-time visibility into customers' risk classes and prioritize what customers are at-risk customers to contact.
What do you dislike about the product?
I expect more out-of-the-box functionality. if it can provide quicker workaround times with the IT departments, it would be great. If the success percentage of auto-match or the 3-way match functionality, be increased by a substantial margin and could give an option to the user to include the exceptions, I mean to make changes to the Auto match rules, it would be an excellent tool for a lot of BPO organizations working in the O2C - Cashapps space.
What problems is the product solving and how is that benefiting you?
Using High radius for - CashApps, Deductions, Collections, Automated Invoicing and Real Time credit risk checks,
Also been able to get a holistic view of the global health of the process. FTEs can work on other high-value tasks than the cash application in ERPs. Faster resolutions and Receivables conversion due to the connected A/R processes.
Also been able to get a holistic view of the global health of the process. FTEs can work on other high-value tasks than the cash application in ERPs. Faster resolutions and Receivables conversion due to the connected A/R processes.
Collection Cloud: Overall Good Experience.
What do you like best about the product?
Automated Integrated Process- Automation
What do you dislike about the product?
Delay in resolving ongoing issues- Current Issues
What problems is the product solving and how is that benefiting you?
Overall great efficiency and productivity.
Recommendations to others considering the product:
None
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