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I like it so far 😊
What do you like best about the product?
System integration, easy to use, available in cloud
What do you dislike about the product?
API availability doesn't exist so far...
What problems is the product solving and how is that benefiting you?
Bad debt and collection recievable
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Enterprise level solition
What do you like best about the product?
Straight forward integration with existing ERP.
What do you dislike about the product?
API integration would be ideal but is not recommended by company.
What problems is the product solving and how is that benefiting you?
Automation of A/R and credit card processing portal.
Collections
What do you like best about the product?
sending past due notifications to customers
What do you dislike about the product?
Harder for larger customer invoice count
What problems is the product solving and how is that benefiting you?
Late stage and past dues for local customers
We have had a lot of issues with our rules and automation
What do you like best about the product?
Its user friendly and easy to navigate. I like the options available
What do you dislike about the product?
There are a lot of things that can not be done that we are wanting as far as setting things up
What problems is the product solving and how is that benefiting you?
They are working really hard to help us set up the rules we need. They are providing great care and support
Its been a long journey to get where we are
What do you like best about the product?
Having all my invoices in one place to easily view
What do you dislike about the product?
Misunderstanding of what the system is actually capable of
What problems is the product solving and how is that benefiting you?
Hopefully automated emails soon so we can ensure all accounts are touched. Also easy processor assignments
Manager AR
What do you like best about the product?
Automation of work list weighted for prioritizing the ability for auto correspondence
What do you dislike about the product?
How slow the platform searches for data.
What problems is the product solving and how is that benefiting you?
Updating strategies so that the priority is correct for actions.
Review
What do you like best about the product?
Events are great. Good management of credit and cash apps
What do you dislike about the product?
On boarding without strong internal IT support can be challenging
What problems is the product solving and how is that benefiting you?
Good system of record.
Functionality for collections
What do you like best about the product?
The functionality and flexibility high radius gives to our teams to make collections easy.
What do you dislike about the product?
The scoring function of the strategies that are not user friendly.
What problems is the product solving and how is that benefiting you?
Being able to track our collection progress and saving time by sending automated emails.
Order to cash
What do you like best about the product?
Having someone walk through demos for product understanding
What do you dislike about the product?
We have not implemented so not anlw to say
What problems is the product solving and how is that benefiting you?
Working within a system with a design around work prioritization
Saves time
What do you like best about the product?
Automation of our credit and collection.
What do you dislike about the product?
High five tickrts. Waiting on India. I dislike
What problems is the product solving and how is that benefiting you?
Automated letters.
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