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Collections Cloud
What do you like best about the product?
Customer Analytics and the customer search page on the collections cloud. I also love the ability to be able to contact customers automatically based on aging balances.
What do you dislike about the product?
I would like to see more reporting at a customer level vs. invoice level. Would also like to be able to do customization myself.
What problems is the product solving and how is that benefiting you?
Too many customers to do collections manually
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95
What do you like best about the product?
cash application has made applying cash so much easier
What do you dislike about the product?
Absolutely nothing it an awesome too for cash application
What problems is the product solving and how is that benefiting you?
our ability to post cash efficiently and quickly
Great product for managing A/R Collections
What do you like best about the product?
The Worklist makes it easy to organize prioritize delinquent accounts.
What do you dislike about the product?
Integration varies by customer, but in my experience Highradius is synced with our ERP once a day. Payments are posted throughout each day so Highradius may not always match out ERP.
What problems is the product solving and how is that benefiting you?
Currently, Highradius is helping us solve an issue with special g/l transactions not showing in Highradius. This will help improve the accuracy and confidence of the product amongst our team members.
Diversity
What do you like best about the product?
The ability that everything is at your fingertips
What do you dislike about the product?
That it times out in 60 minutes wish it just stayed available for the whole day
What problems is the product solving and how is that benefiting you?
Report
Great product. Keep the new functionality coming!
What do you like best about the product?
Having all necessary information compiled provides efficiency.
What do you dislike about the product?
Timing out well within the 60 minutes frame.
What problems is the product solving and how is that benefiting you?
Prioritizing our worklist allows visibility to customers previously overlooked
It’s a great collections tool.
What do you like best about the product?
The efficiency are great and helps the team make the most of their day and collections process.
What do you dislike about the product?
It'll be great to see how it integrates into SAP.
What problems is the product solving and how is that benefiting you?
It helps expedite the collections process.
Impressive automation
What do you like best about the product?
The level of auomation removes the burden of administrative tasks and allows our team to focus on root cause analysis and exception handling
What do you dislike about the product?
User self-service could be expanded but I believe they are working on that.
What problems is the product solving and how is that benefiting you?
Administrative tasks burden
Best Cash Appreciation Solution
What do you like best about the product?
Cash Application and Dunning process are great. IT support team is very responsive and supportive.
What do you dislike about the product?
It can take some time to get it working smoothly when it comes to Collections Email Automation.
What problems is the product solving and how is that benefiting you?
Faster and efficient cash application.
High Energy and informative
What do you like best about the product?
I liked the break out sessions.
I also liked the information about tips and tricks.
I learned about new options that we can potentially incorporate.
I also liked the information about tips and tricks.
I learned about new options that we can potentially incorporate.
What do you dislike about the product?
It would be great to have a point of contact to conult about adding new features
What problems is the product solving and how is that benefiting you?
Auto correspondence
SAP Analyst
What do you like best about the product?
Cash Application and new technologies especially with AI
What do you dislike about the product?
Slow Support; not able to get right answers
What problems is the product solving and how is that benefiting you?
Cash application
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