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Great
What do you like best about the product?
You can see all business units pertaining to one account in order to collect on everything owed
What do you dislike about the product?
Not color coding in the system and we need it
What problems is the product solving and how is that benefiting you?
Collecting all moneys owed across our company
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BB HRC
What do you like best about the product?
It is a great tool for managing all of collections in one place.
What do you dislike about the product?
There are several areas that require additional development for a more cohesive collection module.
What problems is the product solving and how is that benefiting you?
Having all of collections flow through one system
Informative
What do you like best about the product?
Customer outreach email box speed of sending pdns
What do you dislike about the product?
Not able to access documents already in HRC
What problems is the product solving and how is that benefiting you?
Sending emails to clients
I use it everyday for cash apps
What do you like best about the product?
I like how user friendly that it is. And that it creates reports from the lists.
What do you dislike about the product?
I dislike that some features stopped working when a new update occurred for our company's HRC
What problems is the product solving and how is that benefiting you?
We are still working with HRC into helping us substring remits with one specific. Revenue stream.
The products that High Radius offers are excellent.
What do you like best about the product?
The ease of use and the helpfulness the programs provide.
What do you dislike about the product?
Sometimes there is a detachment between HR field workers and support.
What problems is the product solving and how is that benefiting you?
Saves time from data entry tasks.
Efficiency in collections
What do you like best about the product?
The user interface is friendly and functional. Analytics are poweful and efficient to use. The ability to schedule reporting is a plus. Our collectors have been able to improve their total output and efficiency over the last year. They can now focus on more value added tasks while improving collection KPIs.
What do you dislike about the product?
We have had some challenges with some of the analytics reports. The challenges are mainly due to our month-end close billing schedule vs when HighRadius takes the period snapshot for some of the KPI reports.
What problems is the product solving and how is that benefiting you?
Collector efficiency and customer coorespondence.
Great product
What do you like best about the product?
It gives me a daily work list and sends notices to my clients automatically.
What do you dislike about the product?
Not much for a down side. I like the product.
What problems is the product solving and how is that benefiting you?
Workflow!
valuable tools
What do you like best about the product?
There are lots a valuable tools that can be very helpful in solving collection issues.
What do you dislike about the product?
There are occasional kinks that need to be worked out
What problems is the product solving and how is that benefiting you?
Collection reminders and quick email templates
Easy to use for the AR team. Time saving
What do you like best about the product?
It is easy for the AR team to use. All the data they need in one saving them time and reducing the receivables
What do you dislike about the product?
Integrations. Difficult to figure out the integrations as an admin
What problems is the product solving and how is that benefiting you?
The number of receivable accounts and bringing it money quicker
AR HighRadius Review
What do you like best about the product?
Being able to configure your accounts based off the queue you are needing to work. Being able send dunning notices across all accounts.
What do you dislike about the product?
The process with getting issues resolved when it's not functioning properly.
What problems is the product solving and how is that benefiting you?
HighRadius helps provide specialist a start when working account by providing a worklist.
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