Sybill - AI Sales Intelligence Platform
Sybill.aiReviews from AWS customer
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Essential for Sales Team Efficiency
What do you like best about the product?
I have been using Sybill.ai for about a year, primarily to generate weekly reports based on my previous week's sales calls. This feature highlights major follow-ups, ensuring I don't miss anything critical. I find this extremely convenient as it ensures none of my important tasks go unnoticed. Additionally, during calls with clients, I use Sybill.ai to share user research information with my product team, which enhances team collaboration and decision-making. The setup process was notably simple and efficient; I was able to create an account using Google Single Sign-On, integrating it with my existing CRM, which took only about five minutes. I am particularly impressed with the platform's ability to offer meeting intelligence without having to manually review meeting transcripts, saving a considerable amount of time and allowing me to focus on making informed decisions promptly. I use it alongside HubSpot CRM, which integrates seamlessly into my workflow. Sybill.ai offers unparalleled insights and in-depth analysis for sales professionals, making it a crucial tool for my industry. Furthermore, I am enthusiastic about the latest features like CRM autofill and automatic reports, which are very much aligned with my needs.
What do you dislike about the product?
I feel like sometimes the tool is not perfect at identifying which call is a sales call versus an internal meeting or a coaching call with a client. This imperfection hinders the ability to classify calls correctly and limits the functionality of asking questions based on the type of call.
What problems is the product solving and how is that benefiting you?
I use Sybill.ai to receive automatic weekly reports from meeting data, which ensures I don't miss high-priority tasks. It saves time by providing instant meeting intelligence without manually going through transcripts.
One of the most useful tools in my daily routine
What do you like best about the product?
It is seemless. When I am taking a call it is on the background and I feel confident paying attention without having to take notes. Then asking any questions from its AI Search capabilities if I have a doubt about what was discussed on a call with a client or a team member. Not only it has freed a lot of my time, but helped me stay more focused on listening, instead of taking notes.
What do you dislike about the product?
Sharing content of calls is a bit cumbersome
What problems is the product solving and how is that benefiting you?
Main problem for me was to ensure that I can pay full attention to a call without having to take notes on the details. When I have a doubt about a specific detail that was discussed, Sybill's search capabilities allows me to find the answer fast (and I can certify it is exactly what was discussed, as it is recorded)
Best Meeting Assistant That Saves Me a Ton of Time!
What do you like best about the product?
It's so easy to use and gives great notes plus awesome email recaps that I can quickly customize.
What do you dislike about the product?
Sometimes, depending on my call setup, it doesn't join, but that may be an error on my end.
What problems is the product solving and how is that benefiting you?
Saving my time and helping me understand quickly my prospects and customers needs
Sybill has parity with call recorders on the market but could develop some more lifestyle upgrades
What do you like best about the product?
The engagement scoring (nice to dive into empathy/excitement and some of the softer features left out by many recorders) I would like this to be beefed up as a Sybill coaching plan for those that speak too much, or have issues connecting to be given action items to improve on.
I like the ability for the call recorder to show up fairly quickly when needed, and the development speed that appears to result in new features built by their team.
Personally I like where the GTM org for Sybill is headed, and it seems like executive leadership has its sights set in a realistic/scalable way.
But there are a lot of low hanging fruits that I desperately would like to see in the market as a management consultancy for SaaS where my firm implements tech stack items directly with clients/maintains partnerships with other vendors.
I like the ability for the call recorder to show up fairly quickly when needed, and the development speed that appears to result in new features built by their team.
Personally I like where the GTM org for Sybill is headed, and it seems like executive leadership has its sights set in a realistic/scalable way.
But there are a lot of low hanging fruits that I desperately would like to see in the market as a management consultancy for SaaS where my firm implements tech stack items directly with clients/maintains partnerships with other vendors.
What do you dislike about the product?
- The limits to calls that can be recorded being an hour
- The lack of being able to easily identify and clip key moments in a call for sharing with stakeholders
- Emails generated for call summaries not being totally accurate and requiring significant edits
- Action items generated - wow this is actually a crazy one, you'd think that 20 action items exist on a call when really it was 4-5.
- Speaking of action items, no integration into a project management system to actually action them, it's as good as trying to navigate productivity in a dead doc like a spreadsheet or MS Word.
- The absence of intelligence to ask questions about the conversation similar to GongAMA
- Being able to natively route/attribute different kinds of conversations within the tool instead of relying on a bandaid CRM solution
- The lack of unique features compared to other recorders like fireflies, letterdrop, grain, etc.
- The lack of being able to easily identify and clip key moments in a call for sharing with stakeholders
- Emails generated for call summaries not being totally accurate and requiring significant edits
- Action items generated - wow this is actually a crazy one, you'd think that 20 action items exist on a call when really it was 4-5.
- Speaking of action items, no integration into a project management system to actually action them, it's as good as trying to navigate productivity in a dead doc like a spreadsheet or MS Word.
- The absence of intelligence to ask questions about the conversation similar to GongAMA
- Being able to natively route/attribute different kinds of conversations within the tool instead of relying on a bandaid CRM solution
- The lack of unique features compared to other recorders like fireflies, letterdrop, grain, etc.
What problems is the product solving and how is that benefiting you?
Sybill allows team calls to be shared pretty effortlessly, and while I would love for someone to make each call a TikTok/short form video that recaps highlights/important moments only, I can still review calls and see some key points in the talking activity of each speaker.
Best Notetaker Out there
What do you like best about the product?
The summary are world-class and leave any other competitor begging for their money
What do you dislike about the product?
Simply awesome - nothing as of now. The experience has been phenomenal.
What problems is the product solving and how is that benefiting you?
It's allowing me to focus on the conversation at hand and take notes, action items, to-dos, and follow-ups without needing to do anything manually on my side.
Review collected by and hosted on G2.com.
Review collected by and hosted on G2.com.
Truly incredible.
What do you like best about the product?
How accurate the notes post-call are. Their feature to write your follow-up email is LIFE CHANGING!
What do you dislike about the product?
It can be slow and take a long time to send you the note post a call. I've waited hours on some occasions.
What problems is the product solving and how is that benefiting you?
It's allowing me to focus on the conversation at hand and take notes, action items, to-dos, and follow-ups without needing to do anything manually on my side.
Follow Up Efficiency
What do you like best about the product?
Sybill's ability to extract key takeaways, next steps, pain points/challenges, and interests/objectives and present them in an efficient, organized way allows me to truly streamline my meeting follow ups without sacrificing personalization and comprehensiveness. The ability to integrate with CRM fully automated the capturing of meeting notes, that are extremely organized and thorough. This also allows you to confidently stay focused on the sales meeting and truly be present, knowing that etailed notes are going to be handled.
What do you dislike about the product?
Sometimes transcriptions are a bit off - for example, words might be incorrectly transcribed, or associated with the wrong speaker, usually right at the point when speakers change during a conversation. The latter can sometimes wrongly associate customer pain points/interests with ideas that are pitched/presented by the sales team, as if they were the client's words.
What problems is the product solving and how is that benefiting you?
Streamlining customer follow ups with a highly personal touch, comprehensive notes, and accurate next steps. CRM automation. Deal strategy. Conversation analytics.
Must have tool for revenue leaders
What do you like best about the product?
1. Call summaries
2. Customer insights
3. Rep Coaching insights
4. CRM and Slack integration
5. I like that my AEs like it
2. Customer insights
3. Rep Coaching insights
4. CRM and Slack integration
5. I like that my AEs like it
What do you dislike about the product?
If the call time goes beyond 90 mins then it doesn't capture the notes.
What problems is the product solving and how is that benefiting you?
1. Rep productivity
2. Customer intelligence
2. Customer intelligence
jogs my memory and saves a lot of time!
What do you like best about the product?
3 best things for me are;
1) the AI email summary especially the next steps/actions
2) written transcript with search functionality so you can watch/read the relevant parts
3) the recording so you can click on the transcript and watch it back live.
It automatically joins all my meetings but I can change the settings and can also change sharing settings for colleagues.
took a minute to download and integrate.
1) the AI email summary especially the next steps/actions
2) written transcript with search functionality so you can watch/read the relevant parts
3) the recording so you can click on the transcript and watch it back live.
It automatically joins all my meetings but I can change the settings and can also change sharing settings for colleagues.
took a minute to download and integrate.
What do you dislike about the product?
doesn't always pick up the correct speaker when there are a lot of people on the call. a long call with multiple people (such as a sales enablement session) doesn't always record the most relevant takeaways.
These are minor points in comparison though and I couldn't be without a note taker now. colleagues are using free versions of alternative note takers but the features on Sybil are far superior.
These are minor points in comparison though and I couldn't be without a note taker now. colleagues are using free versions of alternative note takers but the features on Sybil are far superior.
What problems is the product solving and how is that benefiting you?
Speeding up my time to reply following a recorded meeting as the AI summary can be directly emailed.
By far the best AI for call and sales conversation analysis
What do you like best about the product?
It just works - like a super-efficient human but Sybill is more succinct and detailed which enables me to drive sales and customer teams based on incredibly rich data points, rather than supposition. It's a must-have for me.
What do you dislike about the product?
The price is high for a startup like us.
What problems is the product solving and how is that benefiting you?
Moving from a sales organisation that was based on subjectivity and gut feeling of salespeople, to a data-driven organisation where ideas and feedback are instantly shared
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