What do you like best about the product?

Once understood, it is an easily implementable and easy to administer PAM tool (Secure Remote Access). From an operator’s perspective, it is intuitive and straightforward from the start. Akeyless places great emphasis on constructively addressing the wishes and suggestions of their customers and implementing them promptly when possible. This makes them a very reliable partner in the industry. We appreciate the proactive communication and the willingness to continuously improve their products and adapt them to customer needs. Overall, Akeyless offers a solid and trustworthy solution for privileged access, backed by a strong customer focus and a commitment to quality and reliability.

What do you dislike about the product?

While Akeyless has been commended for their excellent customer service and intuitive PAM tool, there is room for improvement in their technical documentation. Enhancing the clarity, comprehensiveness, and accessibility of their technical materials could further elevate the overall user experience and satisfaction. Akeyless’s commitment to addressing customer feedback suggests that they will take such suggestions seriously and strive to enhance their documentation accordingly.

What problems is the product solving and how is that benefiting you?

Secure remote access supports in managing all privileged functional accounts on a infrastructure and platform level. It reduces the amount of privileged accounts in our environment. Furthermore, due to just-in-time configuration are those only critical, when those are in use.