Vasion Virtual Appliance
Vasion (formerly PrinterLogic)Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
385 reviews
from
External reviews are not included in the AWS star rating for the product.
PrinterLogic SAAS Customer
What do you like best about the product?
I like the ability to deploy network printers to users in our office and deploy new drivers and configurations to users quickly.
What do you dislike about the product?
I dislike that each printer has to be setup manually, and that I can't copy a config.
What problems is the product solving and how is that benefiting you?
Managing and Deployment of network printers
Game Changer
What do you like best about the product?
Migration and deployment was a breeze.
Considering its direct IP printing it makes troubleshooting super easy as well.
Off network printing is a cool feature. I didn't even know our users needed to print while working remotely but apparently they do. Printerlogic thought of that too.
Everyone on the account and support teams are extremely helpful and knowledgeable of the product. Never had to wait for another engineer to contact us on a problem.
Considering its direct IP printing it makes troubleshooting super easy as well.
Off network printing is a cool feature. I didn't even know our users needed to print while working remotely but apparently they do. Printerlogic thought of that too.
Everyone on the account and support teams are extremely helpful and knowledgeable of the product. Never had to wait for another engineer to contact us on a problem.
What do you dislike about the product?
I would like support for v4 drivers.
Not the end of the world but would be nice.
Not the end of the world but would be nice.
What problems is the product solving and how is that benefiting you?
Print servers have become a nightmare.
Having to constantly restart the print spooler has become annoying.
Having to constantly restart the print spooler has become annoying.
PRINTER LOGIC HAS CHANGED OUR LOOKFORWARD TOWARDS PRINT MANAGEMENET
What do you like best about the product?
THE serverless architecture eliminates the need print serveers and thus reduced the infrastructure cost
What do you dislike about the product?
nothing according to me, everything has been runiing smooth
What problems is the product solving and how is that benefiting you?
detailed print usage patterns to track
Made centralizing our printing services EASY.
What do you like best about the product?
We just started rolling out the system to our users, but from an IT view this is SO much easier, cleaner and faster than trying to get printers and drivers out to staff using our MDM solution. I don't have to build a separate package for each printer and upload it to the MDM, then push it out. I only have to upload/configure the driver(s) once per printer type and not for each individual printer. So, when adding a new printer, I can just select the driver that I've already uploaded from a drop down menu and apply it. Bonus that I only have to update that driver in one location too (admin panel), and it distributes to all the clients.
Another great feature is the ability to hide printers that are at other locations based on the user's IP address. They can travel to different locations and only see/install printers at that location. It's also nice that the users can only install the printers they are going to use and not have to sort through a list of printers that have been automatically installed that they will never use.
It also helps that I can upload a map of the building and drop the printers onto the map so the users can see exactly where a certain printer is and install it right from the map. The printer icons can show whether it is a color or black and white which helps users as well.
The reporting function is quite detailed and is allowing us to "cut" out a separate system for logging print usage. We also setup email alerts for things like low toner and paper jams which is nice, but there is a but...see the "dislike for a short explanation (TLDR: too many emails)
The istructions are easy to follow for setting things up though like Azure/Entra. I'd never linked an Enterprise application before and the documentation made it very easy to do so that I could provision users.
We're getting erady to decomission our print servers that give us headaches from time to time.
Vaison assisted us with the initial setup and offered excellent support during the trial phase. Post trial support has been quick to respond as well.
Overall, we are very happy with PrinterLogic!
Another great feature is the ability to hide printers that are at other locations based on the user's IP address. They can travel to different locations and only see/install printers at that location. It's also nice that the users can only install the printers they are going to use and not have to sort through a list of printers that have been automatically installed that they will never use.
It also helps that I can upload a map of the building and drop the printers onto the map so the users can see exactly where a certain printer is and install it right from the map. The printer icons can show whether it is a color or black and white which helps users as well.
The reporting function is quite detailed and is allowing us to "cut" out a separate system for logging print usage. We also setup email alerts for things like low toner and paper jams which is nice, but there is a but...see the "dislike for a short explanation (TLDR: too many emails)
The istructions are easy to follow for setting things up though like Azure/Entra. I'd never linked an Enterprise application before and the documentation made it very easy to do so that I could provision users.
We're getting erady to decomission our print servers that give us headaches from time to time.
Vaison assisted us with the initial setup and offered excellent support during the trial phase. Post trial support has been quick to respond as well.
Overall, we are very happy with PrinterLogic!
What do you dislike about the product?
The biggest challenge that I am having is remembering where to go in order to configure certain things. We deployed th client through our MDM, but there is still a little interaction needed by the user to complete setup, which can be difficult for some users.
The only other issue I have is that after setting the alerts for toner, I got too many emails, even after setting it to the maximum time. There may be a setting to change that to notify once and be done, but I have not found that yet.
The only other issue I have is that after setting the alerts for toner, I got too many emails, even after setting it to the maximum time. There may be a setting to change that to notify once and be done, but I have not found that yet.
What problems is the product solving and how is that benefiting you?
PrinterLogic has allowed us to decomission over a dozen individual print servers, a separate reporting system, as well as eliminating the need for individual printer setup in out MDM.
PrinterLogic SaaS
What do you like best about the product?
Centralized printer management, user friendly admin console, and easy for user understand user interface.
What do you dislike about the product?
The autologin could be improved to be silent / done in the background without user disturbances.
What problems is the product solving and how is that benefiting you?
Centralied printer management
PrinterLogic has been reliable
What do you like best about the product?
It is easy to setup , integrate and manage. The only time we need to manage the system is when there are user/printer changes that need to be adjusted.When we have had to reach out to support (mostly for invoicing, etc) they have been quick to respond.
What do you dislike about the product?
I don't like that they moved to a cloud offered product instead of On-Prem. It still works great, just not a fan of every product going to the cloud.
What problems is the product solving and how is that benefiting you?
Providing the correct printers to those who move desks and/or offices frequently without a lot of management.
Great product
What do you like best about the product?
PrinterLogic is Easy to setup and maintain.
What do you dislike about the product?
PrinterLogic does not support all print driver types.
What problems is the product solving and how is that benefiting you?
Once installed onto a machine, it makes installing printer by an administrator or the user, very easy.
Progress evolving
What do you like best about the product?
ease of use to provision and maintain on-network and off-network printers as needed
What do you dislike about the product?
once locked into a specific domain/defined printer group, requires modifying config files to re-point to a new or different printer domain/group. Also, wish for a more streamlined and admin friendly process to update drivers and devices.
What problems is the product solving and how is that benefiting you?
Centralized printer addition for users, and printer driver updates for admins
Best Printer Solution out there
What do you like best about the product?
The ease of use and can train anyone to manage this system.
Getting rid of the print server and using cloud services
Getting rid of the print server and using cloud services
What do you dislike about the product?
the IP conflict inside and outside of the network. Sometimes at home you will get other offices configs due to IP ranges.
What problems is the product solving and how is that benefiting you?
Print management and monitoring. reporting as well and Ease of adding role based admin level in the portal.
Goodbye to Print Servers!!!!!!!
What do you like best about the product?
Get rid of your old print servers, group deployments, and a super intuitive ui? What are you waiting for!
Awesome support team, and usually have very quick response times unless there's a major outage out of their control (*cough*).
Managers ove being able to see who printed certain items.
Awesome support team, and usually have very quick response times unless there's a major outage out of their control (*cough*).
Managers ove being able to see who printed certain items.
What do you dislike about the product?
sometimes there are some minor service issues, but their support team are always on top of any issues.
What problems is the product solving and how is that benefiting you?
Getting rid of our old print servers, moving towards a bigger cloud presence, and easier to manager / deploy out printers.
showing 111 - 120