Vasion Virtual Appliance
Vasion (formerly PrinterLogic)Reviews from AWS customer
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Goodbye Print Servers
What do you like best about the product?
We decided to try PrinterLogic to eliminate the need for an onprem server. The service is very intuitive and easy to use. I can push out printers by many ways, but my main way is by applying a printer by Active Directory OUs, groups, or by ip address ranges. Then I show the users how to add a printer themselves through the portal if there is one they normally do not use.
What do you dislike about the product?
The name of the applications for the clients are not the best. I would think it would be PrinterLogic, but instead the app is called the action you are doing such as the user searches for "Add Printer" app instead of PrinterLogic.
What problems is the product solving and how is that benefiting you?
Automatically add printers, and allowing users to add the printers they need without contacting the IS dept.
System Co owner (Senior IT Associate)
What do you like best about the product?
The system is pretty easy to use and to teach. The support articles and team is very helpful as well.
What do you dislike about the product?
Finding ini.file or compatible drivers with all printers, poster printers and copiers is not always an easy task to upload.
What problems is the product solving and how is that benefiting you?
We are transition from AD to OKTA in hopes of using/intergrating other features within PrinterLogic
Migration from Windows Print Servers to PrinterLogic is extremely easy
What do you like best about the product?
I love that PrinterLogic is hosted in the cloud, so it is available anywhere in the world. This makes it super simple for our printer admins to update the environemnt and users to quickly add the printers they need without having to be on the company network.
What do you dislike about the product?
After using PrinterLogic for over a year now, I still cannot find anything I dislike about the product. It is very intuitive to navigate to what you need and seems to have just about everything I can think of built in to the product.
What problems is the product solving and how is that benefiting you?
We used to have many print managment servers in our domain. By switching to PrinterLogic, we have been able to decrease our footprint and still provide the functionallity needed for our users.
PrinterLogic streamlines printer management
What do you like best about the product?
With PrinterLogic, all aspects of a printer environment are displayed in one pane of glass, allowing administrators to perform tasks more efficiently.
What do you dislike about the product?
In the most current release of the SaaS offering, SNMPv3 isn't working to report a printer's status.
What problems is the product solving and how is that benefiting you?
PrinterLogic has allowed our company to remove all print servers which reduces our server operating system management footprint.
Pretty Functional
What do you like best about the product?
Ease of access to manage our Printers in our environment and connect with our non-persistent desktops
What do you dislike about the product?
It uses SNMP for the connection and installation piece.
What problems is the product solving and how is that benefiting you?
We do not have really any printer issues. It is easy to manage the drivers for the printers. Deployment of printers to devices is super simple.
PrinterLogic review
What do you like best about the product?
PL makes it easy to manage and add printers. Our use case for it allows non it users to install their devices themself with out the need to reach out our helpdesk and have them connect and assist.
What do you dislike about the product?
Sometimes the verbiage can be confusing or the initial setup takes some time. The lack of V4 driver support isnt a deal breaker but is a feature that would be nice to have in the future.
What problems is the product solving and how is that benefiting you?
Printer logic is helping us cut out tickets from the helpdesk to add printers. Users will be able to add them with out having to call the helpdesk and have a agent connect.
A quality service that helps the headache of printers
What do you like best about the product?
It is very straight forward and put together. Doesn't take too much for both techs and users to understand how to use the tool. Also makes office to office printer deployment a breeze for our users as it can deploy different printers based on their location/IP. Support has been really great with any issues we have brought to them.
What do you dislike about the product?
Only downside is there has been an IDP bug on the mac platform that has yet to be resolved. Once that is resolved I don't think there will be any issues that haven't been addressed. However when a bug is submitted they make sure to keep you in the loop on progress.
What problems is the product solving and how is that benefiting you?
Helps solve the issue with installing printers for users in a very intuitive way. Users don't need to know anything really to be able to use it nor extra credentials to install the printers. A couple clicks and they can be printing to their favorite printer.
Printers are finally easy
What do you like best about the product?
I only have 15 printers in my organization, but my people move around to all different offices and were constantly needing printer assistance.
I haven't had a printer call in months since implementing PrinterLogic. Low maintenance and easy to use.
Finally, and blessedly, support documentation that actually is complete and easy to follow.
I haven't had a printer call in months since implementing PrinterLogic. Low maintenance and easy to use.
Finally, and blessedly, support documentation that actually is complete and easy to follow.
What do you dislike about the product?
I dislike nothing. It's all good. I like it all.
What problems is the product solving and how is that benefiting you?
Everything about managing printers from an infrastructure level are made easy. I've introduced three new printers since implementing PrinterLogic and the hardest part was deciding what to call them.
Exceptional Support and Service
What do you like best about the product?
PrinterLogic is great for the users in an organization. There is no print queue issues anymore. We can reboot the server when needed and will not stop people from printing. It can be divided up by buildings and floors to make it easier to find a printer. All around good stable product.
What do you dislike about the product?
I haven't really found any downsides about the product.
What problems is the product solving and how is that benefiting you?
PrinterLogic is solving the problems of driver management for printing. Not all printers can you the same driver model and PrinterLogic gives you the ability to have certain drivers.
Great for what we need
What do you like best about the product?
The ability to manage mac, windows, and linux drivers for printers of different brands as well as utulize accounting tracks for some printers.
What do you dislike about the product?
Wish there was an better connection or work flow for Apple AirPrint printers since all new printers are airprint compatabile and do not have apple drivers available
What problems is the product solving and how is that benefiting you?
ability to deploy printers and print drivers accross a state-wide universirty of different levels.
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