Vasion Virtual Appliance
Vasion (formerly PrinterLogic)Reviews from AWS customer
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PrinterLogic Review
What do you like best about the product?
It has saved us a lot of time deploying printers to our user base. Most users can help themselves with deploying printers. Our Helpdesk is also able to assist users more easily than when we used the traditional Windows print server. The security benefits are also a plus. We got PrinterLogic to deal with the Print Nightmare vulnerability, and ultimately, our printer management got significantly easier. We have reduced printer related support issues by over 50%.
What do you dislike about the product?
We use the PrinterLogic appliance that is deployed via an OVF template. The appliance works well enough, but it is often cumbersome to update the license file since you have to go in via a SAMBA share of sorts which doesn't always play well with Windows SMB settings.
What problems is the product solving and how is that benefiting you?
PrinterLogic solved our issues with Print Nightmare. We found that using this has allowed for a better user experience when getting new printers. With the easy to use web interface even on the admin side, we've been able to easily train up new team members in how to manage the PrinterLogic application.
Eliminates print servers, but can be clunky to install.
What do you like best about the product?
No more print servers! Every printer on campus is managed through a cloud-based portal. I can update drivers for everyone by simply uploading them to the admin portal.
What do you dislike about the product?
The Mac Installer is useless. You have to run the installer and then run four separate shell commands, enable the Safari extension, and then possibly do it a second time.
There is a glitch for some of my users where they have to re-login to PrinterLogic because it does not recognize their AzureAD login.
There is a glitch for some of my users where they have to re-login to PrinterLogic because it does not recognize their AzureAD login.
What problems is the product solving and how is that benefiting you?
Reduced time and effort to manage and deploy printers.
This software has fixed our Print Server problems!!
What do you like best about the product?
The Admin Web Portal is very user-friendly and easy to navigate through.
What do you dislike about the product?
I've had problems uploading print drivers for some specific brands and models.
What problems is the product solving and how is that benefiting you?
We previously had issues with our print server and devices running Windows 11 version 22H2 communicating over Wi-Fi. The devices had to be hard-wired into the network. We constantly needed to restart the Print Spooler Service on multiple devices across our School District. PrinterLogic has solved that problem!!
Printing as a Service
What do you like best about the product?
I really like how we can centralize printing and drivers in one source. This makes printing as a service amazing without the maintenance of Print Servers. We can have Macs and Windows device both utilize this tool.
What do you dislike about the product?
I would like to add Mac drivers to the Driver Repository using a Windows device. I need to sign onto my Mac to ad Mac drivers to the repository it would make it easier if I could add Mac drivers using a Windows device.
What problems is the product solving and how is that benefiting you?
Removes the two Print Servers we used to have, it provides a cloud based solution for our organization. We are global so it helps having a one stop shop. It also helps where we can have one source for drivers, so if we need to update those drivers we can do it once and it applies it to all devices with the client
printer logic the best way to optimise UX and reduce it support request
What do you like best about the product?
printer logic helped us remove 1 server per site (print servers) and also improved the user experience by using direct printing with the logic pf print server in a centralised location.
the deployement for 25 sites and 50 printers took less than 1 month
these printers are used daily and our customer services never received any request after the change
the printer installation from roaming employes went down to 0 overnight after implementation of the system.
the deployement for 25 sites and 50 printers took less than 1 month
these printers are used daily and our customer services never received any request after the change
the printer installation from roaming employes went down to 0 overnight after implementation of the system.
What do you dislike about the product?
nothing found up to now
all features are great and easilly used by all types of users
all features are great and easilly used by all types of users
What problems is the product solving and how is that benefiting you?
print logic helped us configure the printers follow the user. before we had all printers install to users and now in a hybrid work force the printers follow the users and stops making noise when the wrong printers are installed
it also helped us reduce the amount of edge servers required in each region reducing the virtualisation cost per office
it also helped us reduce the amount of edge servers required in each region reducing the virtualisation cost per office
Great experience, has simplified Print management in my organization.
What do you like best about the product?
Printer profiles, and ease of deployment using the client.
What do you dislike about the product?
Aside from a few issues during the deployment phase, there has been nothing to dislike so far.
What problems is the product solving and how is that benefiting you?
Since print nightmare, managing print drivers and deployment for my users was difficult. PrinterLogic now does this for me, and has saved many hours of time for me and my techs.
Extremely easy to get set up and manage.
What do you like best about the product?
The printer logic system is very easy to use and manage. The end user experiance is miles ahead of the systems we had in place prior.
What do you dislike about the product?
There are very few things I dislike about the system and they are all still very usable. Timeouts on menus could be longer for example.
What problems is the product solving and how is that benefiting you?
Printer Logic has allowed us to eliminate our outdated print sever and let the end users have freedom to use printers.
PrinterLogic saved my time
What do you like best about the product?
Don't have to buy physical servers and can update all printers via one pane.
What do you dislike about the product?
integration into certain computers that block Powershell give issues
What problems is the product solving and how is that benefiting you?
I can change printers and add users to printers as they change locations without having to remote into a machine to add and remove
Game changing!!
What do you like best about the product?
I love how easy it is to set up, manage, and automate many tasks that take up so much time. I also love how it addresses many issues with on-prem print servers without dealing with Microsoft updates and changes.
What do you dislike about the product?
I don't believe I have found anything I dislike about it now, but it would be awesome if it had virtual printer options that allow you to print to a folder as that would take this solution to a whole new level!
What problems is the product solving and how is that benefiting you?
It solves issues managing multiple sites without the need for multiple servers. It also allows us to get through the "Print Nightmare" updates that Microsoft implemented and allows for central management and monitoring of the printers, cheaper than hosting on-prem servers. Especially when printing is vital to always be up and running for us, which requires backup servers, IT maintenance/upkeep, etc. Having extra support from a fantastic team when we have questions or needs sets it over the bar!
PrinterLogic does exactly as they promised it would.
What do you like best about the product?
It is seemless to the users. They never even know they are switching from our print servers to the cloud.
What do you dislike about the product?
I would hope at some point they support V4 drivers so that we can update all our printer drivers.
What problems is the product solving and how is that benefiting you?
By using PrinterLogic we have been able to retire all of our print servers company wide.
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