Great accessible resources at fingertips
What do you like best about the product?
Talkdesk makes it easy to utilize the resources provided to us through Copilot. The transcript of our calls and visual voicemail help me a lot.
What do you dislike about the product?
I only wish we could customize our sounds, like ringtone and end of call.
What problems is the product solving and how is that benefiting you?
Being able to effectively record notes of a call or refer back to the transcript if I missed a bit of information verbalized by the caller. It helps me remain professional and attentive.
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