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Truly a lifesaver...
What do you like best about the product?
We have been using NPM for two years now and it has helped us numerous times identify network issues even before the customer noticed there was a problem.
What do you dislike about the product?
I would really like to see a way to have IPAM and NPM work together.
What problems is the product solving and how is that benefiting you?
We have seen benefits with improved up time and happier customers.
Recommendations to others considering the product:
My role primarily focuses on the SAM side of Solarwinds but I have assisted with configuring some of the network. I recommend downloading a trial and when you sign up, set it up right from the very beginning. If you do not set it up correctly, you will be highly annoyed by the unnecessary alerts. If you set it up correctly, it will help you in the long term to effectively monitor your network.
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To be "in the Know" you need the right tools!
What do you like best about the product?
Where to start? Being able to tweak or configure each window (Home, Summary, etc..) for each department in order for them to get the data they need immediately is priceless. Some products I have personally used in the past create more work trying to isolate data or nodes, rather than SolarWinds NPM design negating the need to dig through tomes of unneeded information, the data you need is front and Center.
What do you dislike about the product?
Integration with Fortigate products would be a major improvement, I have heard it is in the works. Custom Colour in Orion would be nice (A Dark Theme)
What problems is the product solving and how is that benefiting you?
My biggest benefit using NPM has been the ability to ensure Servers, Switches, Routers and other such network devices are operating within normal parameters. I had an issue where on one of our remote switches on a predictable schedule several ports would go down, affecting several of our Staff as well as the Printing. Thanks to the data provided by NPM I was able to isolate the issue to a particular network device that was causing the issue, saving much frustration by myself and the affected staff.
Recommendations to others considering the product:
Check the online Demo Site - speak to the sales staff and do a 1 to 1 Demo.
Visibility is GOOD
What do you like best about the product?
Ease of setting it up, web based views, alerting capabilities
What do you dislike about the product?
I dislike the fact that there's so much to like
What problems is the product solving and how is that benefiting you?
Network visibility is good. Monitor and manage a wide range of devices.
Recommendations to others considering the product:
Try the demo.
I love SolarWinds Network Performance Monitor and highly recommend it!
What do you like best about the product?
Ease of management, integration with other products, NetPath for visibility regarding resources outside our environment
What do you dislike about the product?
I cannot think of the slightest pet peeve.
What problems is the product solving and how is that benefiting you?
Visibility regarding internal and external resources - availability, response time, performance both real time and over a designated length of time, related reporting.
Recommendations to others considering the product:
Become a Thwack member as there are extensive resources (training videos documentation resolved issues etc.) available for site members.
My NPM experience as a first timer
What do you like best about the product?
This is my first time using SolarWinds and although there is a bit learning curve to get your head around once your in your in. The sheer power of NPM is astounding to me, if I had this in my last few work places my life would have been a whole lot easier. Once you use it on a daily basis you very quickly begin to be able to customise the system to your needs and its power really start to shine.
What do you dislike about the product?
At the moment I dont feel like I have a dislike with NPM.
What problems is the product solving and how is that benefiting you?
Over the years of us using SolarWinds we have been able to trouble shoot network issues and maintain network hardware across the board because of the clarity of our network NPM gives our engineers. This has benefited us greatly as countless hours as saved by using NPM and integrating other modules.
Recommendations to others considering the product:
I would recommend to anyone starting out to sign up to Thwack and look through all of their videos, guides and get involved with the community as it really does help.
Making Life Easier in Short (Literally)
What do you like best about the product?
The best way is to describe Solarwinds NPM is like a present like you unwrap it and find the goodies inside. NPM also either when you are setting it up or doing a drill down analysis you get everything and everything you need to to
What do you dislike about the product?
Its to customize-able and yo get lost initially of what you have to setup and and for me it was alot of manual work, i would like more automation especially when it comes to alerting, alot of the common alerts so be setup already. MIB's is the biggest pain for me as well like why cant i be easier to work with it.
What problems is the product solving and how is that benefiting you?
We used have to go to every device to see what the issue was now we have a big overall picture of the network and you can find the root of the issues very quickly and efficiently,
Recommendations to others considering the product:
Make sure you watch the training videos it will really help you out and Thwack is best when you need them!
We use it to montor our customers networks.
What do you like best about the product?
I like the why you can dig in and find an issue. It has been a big help with customer network slow downs.
What do you dislike about the product?
Some time I do get lost but that might just be me. I manage the group so I'm not always in it.
What problems is the product solving and how is that benefiting you?
Customer slowness is our biggest issues.
Midwest NPM review
What do you like best about the product?
User friendly. Resources right at your finger tips.
What do you dislike about the product?
The upgrade process can sometimes break things
What problems is the product solving and how is that benefiting you?
Cost savings and response time to outages.
It is the best Network Performance Monitor I have ever used.
What do you like best about the product?
Network Performance Monitor gives us great data on our network devices.
What do you dislike about the product?
I dislike nothing about Network Performance Monitor.
What problems is the product solving and how is that benefiting you?
Network Performance Monitor lets us know if we have an issues with a Network device.
Simply the best
What do you like best about the product?
SolarWinds NPM is simply the best monitoring solution I've come across. It's easy to set up, easy to configure, and easy to run.
What do you dislike about the product?
There is absolutely nothing to dislike about the product.
What problems is the product solving and how is that benefiting you?
SolarWinds NPM allows me to monitor the state of our network infrastructure, alerting us to issues before any users are even aware of a problem, and allowing us to proactively monitor our infrastructure.
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