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SolarWinds Observability

SolarWinds | 1

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External reviews

652 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Matthew H.

SolarWinds SAM is so-so

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
The ability to monitor scheduled tasks. Our company performs a lot of automation through windows scheduled tasks and cronjobs, monitoring those task for failures allows the IT department to not be caught off guard.
What do you dislike about the product?
The way the licensing scheme work out. Anytime you monitor something (a task, a service, a process, or daemon), it consumes a massive amount of licenses. And it doesn't even monitor IIS all that well.
What problems is the product solving and how is that benefiting you?
The monitoring of scheduled tasks and cronjobs in our server environment, have lowered the amount of times that IT is alerted that something is down. Now IT can catch the issue and resolve it, sometimes before the end user is even aware.
Recommendations to others considering the product:
If your sole job will be to deal with this product, then you may have the time to tweek it and get it running the way you want it. But for admins with other things to do, this product can be a little time consuming to get oriented the way you want it.


    M R.

An excellent server management tool. Highly recommended.

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
SAM allows you the peace of mind, knowing your servers are performing well. It highlights potential issues and even application issues that could be affecting the end user; before they complain. With alerting, Microsoft integration, historical statistics and more, SAM is a must for any server administrator. The built in templates are a great time saver but can also be customised to fit your infrastructure.
What do you dislike about the product?
The SAM module can be costly especially when you starting more and more devices. Set up takes time, especially per device. When you manage more than 20 servers, it can take time to tweak accordingly. There is a slight learning curve to get the most out of the software, but it's worth the time.
What problems is the product solving and how is that benefiting you?
SAM allows us to keep downtime to a minimum and makes us more productive. It saves us so much time in the long run even if it takes a little while to get set up.
Recommendations to others considering the product:
If you are looking for great software to help you manage your server health and server applications, from Microsoft to Linux you need to seriously take a look at SAM. It helps us each day and helps us keep on top of maintenance and other mundane tasks.


    Ken W.

SAM is a great tool

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
The amount of items that you can monitor.
What do you dislike about the product?
It takes some time to get it working properly.
What problems is the product solving and how is that benefiting you?
Our company mostly uses it to monitor Windows services. But with Solarwinds' community, I was able to monitor much more items such as O365, files sizes, etc.


    Information Technology and Services

SolarWinds SAM

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
This product works quite well. It allows you to quickly setup monitors for applications, process, services, and so much more. There is so much that it can do you're practically only limited by you knowledge of programming. You can extensively customize the way you monitor just about everything on your network.
What do you dislike about the product?
Often you have to build things yourself and there are no out of the bag templates for specific things.
What problems is the product solving and how is that benefiting you?
We monitor URL's, Server applications (Processes, service and log files) We have built out monitor scripts to monitor fail-over environments.
Recommendations to others considering the product:
It works very well and there are plenty of training courses for it


    Rohan H.

SAM - A powerful tool to monitor virtual servers

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Ability to monitor all types of servers, including virtual and physical servers
What do you dislike about the product?
I don't really have any dislikes or disadvantages for this module
What problems is the product solving and how is that benefiting you?
A view listing all servers used in production environment


    Computer & Network Security

NPM is the bomb

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Ease of use. It just works out of the box. Of course you can customize it as needed.
What do you dislike about the product?
Makes it too easy. But like I stated it, there are many customization options such as creating SQL reports or even using solarwinds own SWQL language.
What problems is the product solving and how is that benefiting you?
Compliance is a big thing along with making sure everything is right in the world.
Recommendations to others considering the product:
Very easy to use. Needs minimal maintenance. However, I would recommend you start will all green. Make sure that everything is working and use that as a baseline.


    francis b.

Solarwinds SAM

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
I like that solarwinds and the community create some plugins to help us. There's a huge selection of plugins that you can choose to monitor whatever you want
What do you dislike about the product?
Nothing so far, it can do whatever i want to
What problems is the product solving and how is that benefiting you?
Check whats going on with my AD users, exchange users.... i can see if an application is down on my web servers ...
Recommendations to others considering the product:
Check out what the community create, there's a huge selection of plugins from them, and you can always ask in the forum if someone has created something that you might be looking for.


    Nikhil Kumar S.

Highly Customizable Tool for monitoring Server and Application.

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
Data presentation and mapping of Application Objects with their nodes makes life easy along with CPU and Memory.
What do you dislike about the product?
When it comes to distributed architecture then SAM becomes unstable.
What problems is the product solving and how is that benefiting you?
Business Applications Daily issues and Problems can be solved if you place the right monitoring.


    Dave J.

Solarwinds SAM, a powerful tool which quickly becomes a necessity for your business.

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Log into the web console for access to a wealth of information that is available to you on your servers and the applications that run on them. There is a whole bunch of templates and alerts already available to you for both physical and virtual servers.

A multitude of information can become available from the web app by selecting from a series of tabs and dropdown menus, ideal for troubleshooting and getting to root cause of problems. You can drill down into servers to be presented with metrics dashboards which are all customisable. SAM is a complex tool that is usable with minimal training. But the more you use and learn, the more powerful SAM becomes.
What do you dislike about the product?
Not enough flexibility within the supplied templates and alerts.
What problems is the product solving and how is that benefiting you?
Server and application, monitoring and event management on business criticalsystems.Reducing downtime and speeding up root cause analysis
Recommendations to others considering the product:
Make use of the free trial and see for yourself!


    Telecommunications

Useful tool for sql servers

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
I use this to monitor db health on several sql servers and it's been invaluable, highlighting several *interesting* things we had no visibility of before.
What do you dislike about the product?
Tuning has been a test, but that's mostly down to the individual characteristics of our platforms.
What problems is the product solving and how is that benefiting you?
Finding reasons for slowdowns, troubleshooting and tuning performance of the DBs