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Solar Winds Support
What do you like best about the product?
This application gives us insight into what is functional and what is not.
What do you dislike about the product?
We receive crash reports pretty often, and incident reports.
What problems is the product solving and how is that benefiting you?
We use Johnson Controls and SolarWinds for similar roles, in overseeing.
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SAM Does It All
What do you like best about the product?
Out of the box, you are ready to monitor your entire network. The agentless design makes it easy to deploy across your network
What do you dislike about the product?
Monitoring your entire environment may require multiple pollers There is a limit of 12,000 components per poller, which can be used up quickly depending upon what is being monitored.
What problems is the product solving and how is that benefiting you?
We were able to monitor all servers, their application status, and hardware components with a single tool
Monitoring for any and all applications
What do you like best about the product?
The flexibility of the custom script monitors opens up the world for my app metrics.
What do you dislike about the product?
Lack of real-time polling capabilities without agents
What problems is the product solving and how is that benefiting you?
We monitor all of our infrastructure applications through URL checks, service and process monitors, performance monitoring, log file parsing, and custom *nix and PowerShell scripts for everything else.
Recommended software if you are looking for a monitoring service
What do you like best about the product?
The best thing I like about this product is that it provides a complete solution to monitor and analyze data. Librato offers various services which help to understand data and offers wonderful visualizations. In addition, it provides services which can provide notifications of activity alerts on various metrics when they are done the processing.
What do you dislike about the product?
Librato team collaboration is not so good from my what I have heard. The team works independently and often provide less frequent updates. It would be difficult if the customer has a client to answer to.
What problems is the product solving and how is that benefiting you?
Real-time monitoring
Recommendations to others considering the product:
My company chose this product because it met client requirements. I cannot say that it goes same with your company too. There are many products on the market which offers similar service. Do proper research before considering this product.
Near Real-Time Notifications when things go down
What do you like best about the product?
The dashboards and alerts that let us know when something is down, often before the phone calls and emails start coming in.
What do you dislike about the product?
The UI can be difficult to navigate at times as it's too cluttered, especially on smaller screens.
What problems is the product solving and how is that benefiting you?
Not knowing when servers, websites, etc are down or having issues.
Recommendations to others considering the product:
Configure your MIBs right and you'll have a great reporting tool with easy to see alerts in your dashboard and notifications. Extremely helpful for physical server monitoring in a world that's rapidly moving to virtual servers and cloud-based software as a service.
Essential Monitoring For Your IT Environment
What do you like best about the product?
The ability for this software to give real time information about devices that you have added as well as to provide forecasting capabilities so that you can plan ahead.
What do you dislike about the product?
Setting up the some of the alerts are not as straight forward as I would like and you may have to do some custom scripts for some aspects depending on what you are trying to achieve.
What problems is the product solving and how is that benefiting you?
We are able to be alerted about any issues that occur on our network. Be it high CPU utilization, low disk space, virtual machine loss of connectivity, node disconnection and high link utilization. Thus allowing us to identify the issue quickly and implement a solution.
Great for monitoring applications
What do you like best about the product?
flexibility to monitor many applications
What do you dislike about the product?
Interface needs updating seems a bit dated now
What problems is the product solving and how is that benefiting you?
Making sure our servers are running 5 nines
Solid Performance / Ease of Use
What do you like best about the product?
Easy setup. Great out of the box detail for SNMP. There is very little need for any customization, particularly with Cisco deployments. Graphs and History are well maintained and easy to reference.
What do you dislike about the product?
Initial purchase and maintenance are a bit expensive. Large deployments require additional pollers which add to cost, maintenance, and internal resources needed when some competitive products can achieve the same level of performance from one server.
What problems is the product solving and how is that benefiting you?
Monitoring of a large campus network infrastructure. We have been able to automate alerts, provide proactive alerting of equipment failing but not yet out of service. Also reporting provides useful information for decision making in regards to performance, capacity, and replacement intervals for network devices.
Recommendations to others considering the product:
Evaluate open source options, consider internal technical expertise if you are entertaining the open source route. Evaluate commercial products using a trial period of 90 days if possible.
Solarwinds SAM, keeping an eye on stuff so I don't have to.
What do you like best about the product?
The ability to set custom email alerts, so that even when we are "closed" we can keep an eye on things.
What do you dislike about the product?
The default metrics tend to need a bit of tweaking.
What problems is the product solving and how is that benefiting you?
We're a small shop and being able to keep an eye on so much in a single pane is such a blessing.
Recommendations to others considering the product:
It is definitely worth your time to try out.
Network monitoring at it's finest.
What do you like best about the product?
I enjoy the amount of information if provides you. Examples would be the bandwidth utilization for each interface or the cpu loads.
What do you dislike about the product?
The main view can become quite cluttered if you are setting up multiple sections for monitoring.
What problems is the product solving and how is that benefiting you?
Helps with making sure networks at each location are constantly up and running and also whether or not the hardware or software we are using, works for our needs.
Recommendations to others considering the product:
Organization of each section is key as the interface for viewing can get quite cluttered .
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