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Reviews from AWS customer

2 AWS reviews

External reviews

118 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kasey K.

Great Experience, Recommend for Email Protection!

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection is a great product due to the ease of use for our Administrators and also our end users. The daily emails are very beneficial to keep possible spam out of the inbox. There is an easy way to contact support if assistance is needed.
What do you dislike about the product?
At times, the filter can be a bit too aggressive and ends up flagging emails that aren't actually malicious. While it's generally safer to err on the side of caution, it can be frustrating for our users when legitimate emails are mistakenly placed in quarantine.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection has been instrumental in preventing users from clicking on malicious emails, as well as stopping these harmful messages from reaching their inboxes in the first place. Our goal is to maintain a robust security posture, and this solution supports us in achieving that.


    Legal Services

Robust Platform That Keeps Email Safe

  • November 23, 2025
  • Review provided by G2

What do you like best about the product?
Robust platform to keep email safe. Much better than what comes standard in office.
What do you dislike about the product?
At times, the quarantine feature can be a little too "over-protective."
What problems is the product solving and how is that benefiting you?
Preventing the high volume of bad actors sending phishing spam emails to actually reach our inboxes.


    Robb F.

Effortless Email Management with an Intuitive Interface

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The interface is convenient and easy to use, making it simple to navigate. It is also highly effective at keeping unwanted emails out of my inbox.
What do you dislike about the product?
The main issue I can identify is the need to maintain several separate white lists for various types of spam. This can be a bit inconvenient, as it requires managing multiple lists instead of just one.
What problems is the product solving and how is that benefiting you?
Lowering the amount of useless emails that reach our employees. It also helps secure us from cyber attacks through email.


    Patrick K.

Effective Email Security with Room for Improvements

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I find Barracuda Email Protection extremely valuable for its Outlook reporting feature, which integrates seamlessly and enhances our ability to handle suspicious emails. This feature particularly stands out because it saves significant time for support admins by automating the process of entering reported suspicious emails into the system, thereby effectively blocking them without manual intervention. This automation capability is a real time-saver as it alleviates the tedious task of manually inputting information into the Barracuda system, allowing us to focus more on critical tasks. Additionally, using Barracuda for Domain Fraud Protection has been a positive experience, and the software seems adept in providing robust protections which made us confident in switching from our previous service, KnowBe4.
What do you dislike about the product?
I find it limiting that when creating an incident on a reported email, there's only one option to email the user(s), and it would be beneficial to have several email options for different scenarios. Additionally, the initial setup requires a lot of steps and dependency on support to configure it correctly, which could be streamlined for ease of use.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to help employees report suspicious emails instead of clicking on links, saving me time from manually entering these into the system and automating the blocking process.


    Information Technology and Services

Effortless Email Security with Outstanding Support

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection stops almost all email threats before they make it to the end users. This makes dealing with threat protection so much easier, it's almost automatic. It was incredibly easy and fast to get started with Barracuda's selection of products and their support team made it easy to get through the few issues we had integrating this into our program.
What do you dislike about the product?
The only downside, if you can call it that, is that email protection will occasionally stop emails with false positives. They do have an easy process for getting those emails through to end users once discovered though, and you can whitelist senders to keep it from happening again.
What problems is the product solving and how is that benefiting you?
It offers peace of mind when dealing with the massive amount of spam, impersonation, and threat containing emails and really automates the handling of those issues. The team is reaching out to IT 90% less with questions about emails that don't seem legitimate.


    Manufacturing

Exceptionally Thorough and Responsive Service

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Very thorough, very responsive. Fairly easy to use.
What do you dislike about the product?
I can't think of anything that I dislike about Barracuda.
What problems is the product solving and how is that benefiting you?
The most important thing is that it is efficient at catching malicious emails, therefore lowering our threat risk.


    Krista M.

Effortless Email Security with Seamless Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Barracuda Email Protection is easy to use, which simplifies our operations and makes it accessible for everyone on the team. It integrates seamlessly with all the tools we use, enhancing our workflow without any hiccups. The ability to have an interface in Outlook that lets users identify unwanted emails is particularly valuable. The initial setup was straightforward, reducing the usual setup headaches. Overall, it effectively reduces phishing, scams, and malware, providing a secure email environment.
What do you dislike about the product?
I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection reduces phishing, scams, and malware while being easy to use and integrates seamlessly with our tools.


    Ethan G.

Seamless Microsoft Integration, Robust Email Security

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy Barracuda Email Protection is to integrate with our Microsoft products, enhancing our workflow and security capabilities. The service's functionality goes beyond just email defense, providing a comprehensive solution that includes email archiving and incident response, which I find invaluable. The ability to monitor potential account takeover incidents through its integration with Microsoft Entra ID is particularly beneficial for keeping our accounts secure. I appreciate the wide range of services Barracuda Email Protection offers as well as the numerous integration options it provides with Microsoft products. Setting it up was pretty seamless for us, as we could efficiently export and import our sender policies across various domains, which made the transition from Proofpoint smooth and hassle-free.
What do you dislike about the product?
The Machine Learning aspect of Barracuda Email Protection doesn't seem to be fully consistent, making it difficult to manage false positives effectively. When I mark an email as a false positive, the system sometimes blocks similar emails from the same sender again due to their 'score'.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to prevent security incidents by blocking malicious emails and ensuring long-term email archiving. The integration with Microsoft products enhances our defense tools and allows monitoring of potential account takeovers.


    Jake O.

Outstanding Incident Response with Sentinel Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The incident response features with Sentinel are truly impressive. I find them to be highly effective and well-designed.
What do you dislike about the product?
Configuring the global list is quite challenging and not very straightforward.
What problems is the product solving and how is that benefiting you?
I am focused on ensuring comprehensive security for email communications, and Barracuda has been able to deliver exactly that.


    Vinh N.

Unmatched Security and Reliability

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The security and reliability are impressive, and the support team is also excellent!
What do you dislike about the product?
The new interface feels overly cluttered and is not as user-friendly as the previous version, particularly for Admin users.
What problems is the product solving and how is that benefiting you?
This tool helps to stop spam, boost productivity, and at the same time, it enhances the security of both the email system and the entire network.