Barracuda Premium Email Protection Bundle
Barracuda NetworksExternal reviews
115 reviews
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Invaluable for Phishing Protection, But Not for Everyone
What do you like best about the product?
I find Barracuda Email Protection to be incredibly effective in protecting against phishing scams, especially for companies vulnerable to such threats. Its ability to conduct thorough and intense analysis of actual communications within an organization—both internally and externally—helps it become familiar with legitimate communication patterns, making it adept at identifying and preventing fraudulent attempts. This feature effectively closes the gap and assists in catching scams where someone might impersonate a vendor or an employee to extract sensitive information or funds. Additionally, the setup process was incredibly easy from an admin perspective, which is a big plus, contributing to overall efficiency and ease of deployment within our IT infrastructure.
What do you dislike about the product?
I find the quarantine notification system of Barracuda Email Protection to be somewhat archaic and not smooth. It would be beneficial if there was an app or a separate mailbox for more immediate access to quarantined emails. Currently, recipients have to wait for a quarantine summary email, which can take too long if there's an urgent need to monitor for false positives. This delay could be problematic, especially in cases where timely access could prevent issues. Additionally, the product's pricing model does not scale well for businesses with fewer than 10 users. Having to purchase a minimum of 10 licenses seems like a waste for smaller companies.
What problems is the product solving and how is that benefiting you?
I find Barracuda Email Protection enhances phishing protection effectively, reducing financial losses from scams. It thoroughly analyzes communications to detect fraud, benefiting my clients on Microsoft 365 by closing gaps left by other platforms' spam and phishing filters.
Intuitive Portal and Excellent Incident Response
What do you like best about the product?
I think the portal is fairly intuitive and I really like the incident response module.
What do you dislike about the product?
Lately it seems like a higher percentage of spam and phishing emails are making it through the filtering to the point I'm considering moving to a different solution.
What problems is the product solving and how is that benefiting you?
Preventing time loss and improving security.
Effortless Navigation and Excellent Email Protection
What do you like best about the product?
It is very easy to navigate and generally works very well at blocking unwanted emails and looking for threats.
What do you dislike about the product?
When a sender has been manually added to the safe sender list but continues to get blocked.
What problems is the product solving and how is that benefiting you?
Limits useless and scam emails, and protects against some threats from bad actors.
Seamless Outlook Integration and Easy Quarantine Management
What do you like best about the product?
1. Self reporting capabilities integrated with MS Outlook email (Barracuda Email Prortection Add in) and Barracuda Essentials
2. Self service portal (Email Gateway Defense) for quarantine management
3. Easy Administration
2. Self service portal (Email Gateway Defense) for quarantine management
3. Easy Administration
What do you dislike about the product?
1. Sensitivity: Parameters being too stringent to screen legitimate email.
2. Email Gateway Defense: only allows users to free 1 email at a time from quarantine, as opposed to @domain or sender.
2. Email Gateway Defense: only allows users to free 1 email at a time from quarantine, as opposed to @domain or sender.
What problems is the product solving and how is that benefiting you?
1. Filters spam email
2. Protection from phishing emails
3. Email failover
4. Scans /filter malicious mail
2. Protection from phishing emails
3. Email failover
4. Scans /filter malicious mail
Good Solid Product that works!
What do you like best about the product?
It is so easy to implement and use it. It mostly works on autopilot, but even when some fine-tuning is needed, it wasn't difficult to make that change.
What do you dislike about the product?
If there is an issue, like a legitimate email getting blocked, the error logs don't provide a whole lot of information to troubleshoot. You really have to rely on the support.
What problems is the product solving and how is that benefiting you?
This solution is instrumental in helping us operate the world's oldest humane organization. Given the frequent targeted attacks we face, it's reassuring to know that our email defense system provides continuous protection around the clock, every day of the year, without requiring us to monitor it constantly.
Effortless Integration and User-Friendly Experience
What do you like best about the product?
Barracuda Email Protection stands out for us because it is easy to use and integrates smoothly with our existing systems. This combination has been a definite advantage for our organization.
What do you dislike about the product?
At times, the management console has encountered some bugs, but the new user interface seems to be functioning much more smoothly now.
What problems is the product solving and how is that benefiting you?
For us, it is essential to filter out spam, phishing, and impersonation emails. Equally important is providing users with the ability to review emails held in quarantine and release any messages that should have been delivered.
Effective Spam Reduction, but Pricey with Legitimate Email Blocks
What do you like best about the product?
I find Barracuda Email Protection fairly easy to use, which makes managing our email security straightforward. It does an overall good job of blocking spam, greatly reducing the number of unwanted messages that infiltrate our inboxes. Additionally, I appreciate the feature that allows each user to release their own quarantined emails. This capability eliminates the need for constant administrative intervention, significantly reducing the workload on our IT staff and allowing users the flexibility to manage their individual email settings. Moreover, setting up Barracuda Email Protection in the cloud was very easy, streamlining the integration of this tool into our existing infrastructure without hassle.
What do you dislike about the product?
I am concerned about the price increase since moving to the cloud, which was more significant than expected. Additionally, I find that it blocks more legitimate emails than it did before, which can be problematic.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to reduce spam and threats, making it easier for users to manage quarantined emails, thus minimizing admin workload.
Excellent Spam Protection and User-Friendly Interface
What do you like best about the product?
I really like it keeps out about 80% of the spam and phishing emails and does a really good job of not flagging the incorrect emails for the most part. I like how easy it is to block emails manually and report them to the incident response. I also like that it gives you emails when a suspcious email is found. In addition, I like how you can modify most settings without having to look too far. I can always find what I'm looking for with the interface (most of the time). Also, when I need it, customer support has been great and will help with the issues I'm having. Overall, I really like the product since I don't have to use it that much. When I have used it, it's easy to use. The cloud-to-cloud backup is really nice as well and puts my mind at ease.
What do you dislike about the product?
Ocassionally it will let emails through that are spam or harmful. Sometimes there will be false posistives as well with account takeover protection but that's almost a plus rather than a negative. Also, sometimes an option won't work or will take some finding to implement but this is rare. Otherwise, the feature set is very extensive and very good. Most of the time the fault lies with Office 365 and not Barracuda but sometimes figuring that out takes some time. Managing both services can be a pain but that is not Barracuda's fault at all. I will have to say that figuring out which settings are global and which are application specific can be tricky as well.
What problems is the product solving and how is that benefiting you?
Making sure spam emails are blocked and not hitting end users. This makes it so I don't have to worry about them being phished out of their personal information. In addition, I save time by not having to report these matters. With cloud-to-cloud backup, it backs up all the Office 365 data and makes it so I have peace of mind if Microsoft decides to delete the information we have on Office 365 forever. So not having to worry about that is great.
Powerful Mailflow Management for Organizations
What do you like best about the product?
This is a robust solution for managing the mail flow across the entire organization.
What do you dislike about the product?
The new interface isn't ideal for me. I was accustomed to the previous version and found it easier to use.
What problems is the product solving and how is that benefiting you?
This tool effectively handles both valid and invalid emails, making it easier to manage large volumes of messages. It also provides dedicated protective layers, which enhance the overall security and organization of email management.
Effortless Setup, User-Friendly, and Outstanding Support
What do you like best about the product?
Ease of implementation.
Ease of use.
Customer support.
Ease of use.
Customer support.
What do you dislike about the product?
The online help often doesn't provide the answers I need, so I still end up having to open a case for support.
What problems is the product solving and how is that benefiting you?
The incident response workflows make it possible to quickly flag a malicious or suspicious email and ensure it is removed from the inbox. This process helps maintain security by allowing prompt action against potential threats.
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