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Reviews from AWS customer

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External reviews

115 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Brandon F.

Effortless Security with Outstanding Protection

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and strong protection make the solution a no brainer
What do you dislike about the product?
the user interface is a bit wonky and i would like to see it get trimmed up
What problems is the product solving and how is that benefiting you?
helps with the tons of spam and phishing emails we receive


    Logistics and Supply Chain

Excellent Spam Protection and Easy Quarantine Management

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It successfully blocked most spam and phishing emails, while also allowing users to manage any emails that have been placed in quarantine.
What do you dislike about the product?
I have noticed that sometimes it blocks legitimate emails, especially those with attached PDF files or invoices that contain URLs. It tends to flag these messages, which can be inconvenient.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection effectively addresses the majority of spam and phishing emails, allowing end users to manage their own quarantined messages. This feature helps save valuable time for the IT team.


    Information Technology and Services

Comprehensive Email Security with a User-Friendly Interface

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Barracuda Email Protection for its ability to effectively block spam and potentially harmful emails, providing me with a robust email filtering solution. The admin interface of Barracuda is remarkably simple to use and offers extensive control over filtering, which is particularly beneficial in managing phishing emails and ensuring legitimate emails from specific vendors are allowed. The IP Address Policy controls are an invaluable feature for customizing email flow and addressing specific security concerns. Transitioning to Barracuda Email Protection from Microsoft Office's email filter was a positive move due to the greater granularity it offers at a better price point. The initial setup was also straightforward, requiring only an addition of the Barracuda tenant to our Exchange permissions. The Outlook integration enhances the functionality by allowing me to send phishing emails directly for analysis. Overall, I find Barracuda Email Protection to be a comprehensive and user-friendly solution that meets my filtering and security needs effectively.
What do you dislike about the product?
I find that the new admin interface of Barracuda Email Protection could be improved. It feels compressed, which makes it difficult to find certain functions. Although the new interface works well for regular user accounts, the functionality for admin tasks could be enhanced. Additionally, the Outlook Add-in could use more functionality to better support my tasks.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to block spam and phishing emails, reducing data risks while allowing legit emails. The admin interface simplifies control over email filtering, aiding in email spoofing issues, and offers more customization at a better price than other solutions.


    Dan S.

Layout Changes and Weak Email Filtering Need Improvement

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The menu includes all the items in my package.
What do you dislike about the product?
They changed the layout, and I had to learn everything all over. We keep getting several phishing emails through the filter.
What problems is the product solving and how is that benefiting you?
It checks the box as far as cyber insurance requirements


    Non-Profit Organization Management

Barracuda's Incident Response Transformed Our Email Security

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda's incident response and archiving has been a game changer for our organization. We feel much more confident in our email security since switching to Barracuda.
What do you dislike about the product?
Cost is expensive and significantly priced higher than competitors.
What problems is the product solving and how is that benefiting you?
It allows to quickly remove phishing and in-personation attacks from all our users mailbox. It also allows us to keep backups of all incoming and outgoing mail if all other systems fail.


    Brad M.

Effortless Interface That Makes Daily Tasks a Breeze

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity of the interface makes getting things done easier. They also have great customer support.
What do you dislike about the product?
The settings can be confusing which causes us to default to a less secure set up.
What problems is the product solving and how is that benefiting you?
Spam, phishing and viruses sent via email.


    Civil Engineering

AI-Powered Protection and Efficient Email Management

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The AI features have caught the more uncommon phishing/spam. The bulk methods to pull emails from multiple users inboxes have been helpful when needed.
What do you dislike about the product?
Have not encountered big enough issues worth noting. One small thing with the new UI while in Message Log, is the Search function having some quirks, but still useable.
What problems is the product solving and how is that benefiting you?
Primarily security and the ability to assist users with email troubleshooting or other various means to find solutions.


    James R.

Outstanding Email Protection We Rely On

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda provides great email protection. We regularly rely on it for our organization.
What do you dislike about the product?
I don't have any issues with Barracuda Email protection.
What problems is the product solving and how is that benefiting you?
Email Archiving and email phishing protection.


    Usman A.

Comprehensive Email Protection with Outstanding Cloud Backup

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection delivers a comprehensive security solution. The premium package stands out with its cloud-to-cloud backup for the Office 365 suite, giving it a competitive edge.

The redesigned user interface for Email Gateway Defense is visually appealing and intuitive.

Additionally, the inclusion of CloudGen enhances the value of the Premium Suite.
What do you dislike about the product?
Barracuda’s cloud-to-cloud package initially lacked Office 365 tenant configuration backup and audit logs—features that are critically important. Recently, I discovered these capabilities have been added, but the pricing model remains per user, which is unreasonably high and not an effective approach. These features should either be priced differently or included within the premium plan.

While Barracuda has made some progress in modernizing its UI, the Cloud Archiving interface remains outdated.

Additionally, the 30-day limit on audit logs is a significant constraint.

Email Gateway Defence should have the ability to view inbound/outbound of internal emails.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection’s Premium Suite has greatly enhanced the security of our email environment by delivering advanced threat detection, filtering, and robust defenses against phishing, malware, and other emerging risks. In addition to its core protective features, the suite’s Cloud-to-Cloud Backup stands out as a major benefit, ensuring organizations retain full access to their data throughout the Office 365 suite. This feature not only protects against accidental deletions or malicious actions but also offers reassurance with dependable recovery options, making the solution both thorough and resilient.


    Tyler E.

Effortless Email Security with Quick Support

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I love the ease of use and effectiveness of Barracuda Email Protection. It seamlessly integrates into our environment and operates without disruption, providing 24/7 security, which is crucial for our operations. The customer support is particularly impressive, always quick to respond and resolve any issues I have, enhancing my overall experience and trust in the product. Setting up Barracuda Email Protection was straightforward by following the guides, indicating a user-centric approach in the setup process. Overall, the service is robust and ahead of what competitors offer, except for slight AI improvements needed for complex attacks, making it a strong contender for email protection.
What do you dislike about the product?
I think the AI of Barracuda Email Protection, while improving, is slightly behind competitors, especially considering the complexity of today's attacks. This means that it might not be as effective as some other solutions in handling the latest threats.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to safeguard against spam, ransomware, trojans, and impersonation attacks, offering seamless integration and continuous security, backed by reliable customer support.