Barracuda Premium Email Protection Bundle
Barracuda NetworksExternal reviews
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Excellent Spam Protection and User-Friendly Interface
What do you like best about the product?
I really like it keeps out about 80% of the spam and phishing emails and does a really good job of not flagging the incorrect emails for the most part. I like how easy it is to block emails manually and report them to the incident response. I also like that it gives you emails when a suspcious email is found. In addition, I like how you can modify most settings without having to look too far. I can always find what I'm looking for with the interface (most of the time). Also, when I need it, customer support has been great and will help with the issues I'm having. Overall, I really like the product since I don't have to use it that much. When I have used it, it's easy to use. The cloud-to-cloud backup is really nice as well and puts my mind at ease.
What do you dislike about the product?
Ocassionally it will let emails through that are spam or harmful. Sometimes there will be false posistives as well with account takeover protection but that's almost a plus rather than a negative. Also, sometimes an option won't work or will take some finding to implement but this is rare. Otherwise, the feature set is very extensive and very good. Most of the time the fault lies with Office 365 and not Barracuda but sometimes figuring that out takes some time. Managing both services can be a pain but that is not Barracuda's fault at all. I will have to say that figuring out which settings are global and which are application specific can be tricky as well.
What problems is the product solving and how is that benefiting you?
Making sure spam emails are blocked and not hitting end users. This makes it so I don't have to worry about them being phished out of their personal information. In addition, I save time by not having to report these matters. With cloud-to-cloud backup, it backs up all the Office 365 data and makes it so I have peace of mind if Microsoft decides to delete the information we have on Office 365 forever. So not having to worry about that is great.
Powerful Mailflow Management for Organizations
What do you like best about the product?
This is a robust solution for managing the mail flow across the entire organization.
What do you dislike about the product?
The new interface isn't ideal for me. I was accustomed to the previous version and found it easier to use.
What problems is the product solving and how is that benefiting you?
This tool effectively handles both valid and invalid emails, making it easier to manage large volumes of messages. It also provides dedicated protective layers, which enhance the overall security and organization of email management.
Effortless Setup, User-Friendly, and Outstanding Support
What do you like best about the product?
Ease of implementation.
Ease of use.
Customer support.
Ease of use.
Customer support.
What do you dislike about the product?
The online help often doesn't provide the answers I need, so I still end up having to open a case for support.
What problems is the product solving and how is that benefiting you?
The incident response workflows make it possible to quickly flag a malicious or suspicious email and ensure it is removed from the inbox. This process helps maintain security by allowing prompt action against potential threats.
Effortless Security with Outstanding Protection
What do you like best about the product?
ease of use and strong protection make the solution a no brainer
What do you dislike about the product?
the user interface is a bit wonky and i would like to see it get trimmed up
What problems is the product solving and how is that benefiting you?
helps with the tons of spam and phishing emails we receive
Excellent Spam Protection and Easy Quarantine Management
What do you like best about the product?
It successfully blocked most spam and phishing emails, while also allowing users to manage any emails that have been placed in quarantine.
What do you dislike about the product?
I have noticed that sometimes it blocks legitimate emails, especially those with attached PDF files or invoices that contain URLs. It tends to flag these messages, which can be inconvenient.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection effectively addresses the majority of spam and phishing emails, allowing end users to manage their own quarantined messages. This feature helps save valuable time for the IT team.
Comprehensive Email Security with a User-Friendly Interface
What do you like best about the product?
I appreciate Barracuda Email Protection for its ability to effectively block spam and potentially harmful emails, providing me with a robust email filtering solution. The admin interface of Barracuda is remarkably simple to use and offers extensive control over filtering, which is particularly beneficial in managing phishing emails and ensuring legitimate emails from specific vendors are allowed. The IP Address Policy controls are an invaluable feature for customizing email flow and addressing specific security concerns. Transitioning to Barracuda Email Protection from Microsoft Office's email filter was a positive move due to the greater granularity it offers at a better price point. The initial setup was also straightforward, requiring only an addition of the Barracuda tenant to our Exchange permissions. The Outlook integration enhances the functionality by allowing me to send phishing emails directly for analysis. Overall, I find Barracuda Email Protection to be a comprehensive and user-friendly solution that meets my filtering and security needs effectively.
What do you dislike about the product?
I find that the new admin interface of Barracuda Email Protection could be improved. It feels compressed, which makes it difficult to find certain functions. Although the new interface works well for regular user accounts, the functionality for admin tasks could be enhanced. Additionally, the Outlook Add-in could use more functionality to better support my tasks.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to block spam and phishing emails, reducing data risks while allowing legit emails. The admin interface simplifies control over email filtering, aiding in email spoofing issues, and offers more customization at a better price than other solutions.
Layout Changes and Weak Email Filtering Need Improvement
What do you like best about the product?
The menu includes all the items in my package.
What do you dislike about the product?
They changed the layout, and I had to learn everything all over. We keep getting several phishing emails through the filter.
What problems is the product solving and how is that benefiting you?
It checks the box as far as cyber insurance requirements
Barracuda's Incident Response Transformed Our Email Security
What do you like best about the product?
Barracuda's incident response and archiving has been a game changer for our organization. We feel much more confident in our email security since switching to Barracuda.
What do you dislike about the product?
Cost is expensive and significantly priced higher than competitors.
What problems is the product solving and how is that benefiting you?
It allows to quickly remove phishing and in-personation attacks from all our users mailbox. It also allows us to keep backups of all incoming and outgoing mail if all other systems fail.
Effortless Interface That Makes Daily Tasks a Breeze
What do you like best about the product?
The simplicity of the interface makes getting things done easier. They also have great customer support.
What do you dislike about the product?
The settings can be confusing which causes us to default to a less secure set up.
What problems is the product solving and how is that benefiting you?
Spam, phishing and viruses sent via email.
AI-Powered Protection and Efficient Email Management
What do you like best about the product?
The AI features have caught the more uncommon phishing/spam. The bulk methods to pull emails from multiple users inboxes have been helpful when needed.
What do you dislike about the product?
Have not encountered big enough issues worth noting. One small thing with the new UI while in Message Log, is the Search function having some quirks, but still useable.
What problems is the product solving and how is that benefiting you?
Primarily security and the ability to assist users with email troubleshooting or other various means to find solutions.
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