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Best software ever!
What do you like best about the product?
Easy to use, best explanations of the customer support functions, easy to implement. I use itvery often so I can tell it has great number of features and it's also really easy to integrate
What do you dislike about the product?
Nothing that I could think so, unless there could be a dark mode
What problems is the product solving and how is that benefiting you?
Epsilon3 is solving me work problems, basically, helps me to find stuff a lot easier
One of the best apps for quick workflow check
What do you like best about the product?
Once you learn how to use Epsilon3 you can get your productivity to the max. If productivity is the best then customer satisfaction rises too. There is room for improvement, but it is being updated frequently, and many features are being added. Now I am using this app everyday so it would make my work a lot easier!
What do you dislike about the product?
It is tricky to find the procedure you want exactly and learn how to use it.
What problems is the product solving and how is that benefiting you?
It can help find all the information for all of the most common processes customers are facing, so my productivity is rising thanks to Epsilon3
Good for operations, could improve for manufacturing
What do you like best about the product?
Ease of use across multiple users, easily skip steps or add notes
What do you dislike about the product?
No native support for manufacturing features, doesn't summarize results of procedures as run after the fact
What problems is the product solving and how is that benefiting you?
Repeatability across multiple procedures with multiple staff members running similar procedures.
Confused but useful
What do you like best about the product?
Potential for good organization, very good for documentation.
What do you dislike about the product?
Hardert to implement specific tasks due to complexity
What problems is the product solving and how is that benefiting you?
Documentation and approval of changes. Allows me to keep track of stuff better
Epsilon3 Review
What do you like best about the product?
I like how clear the procedure steps are! The structure makes it easy to identify high level steps as well as details within each step. I also like how you are able to monitor what procedures are running at all times
What do you dislike about the product?
The UI is difficult to understand at first sometimes
What problems is the product solving and how is that benefiting you?
Epsilon3 solves the problem of being unfamiliar with how my company works. It allows me to study the procedures that my company runs through
An excellent resource with a unique procedural focus
What do you like best about the product?
The aspect of Epsilon3 I like best is the procedural step by step nature of the guides. It forces each knowledge base to be approachable and broken down into easy to comprehend steps.
What do you dislike about the product?
The only aspect I have struggled with is the naming conventions.
What problems is the product solving and how is that benefiting you?
We use Epsilon3 as a knowledge base for our troubleshooting and standard operating procedures.
Very intuitive, user friendly system
What do you like best about the product?
Ease to use, cloud based solution with intuitive interface and fantastic support
What do you dislike about the product?
don't really know, implementation team is very responsive
What problems is the product solving and how is that benefiting you?
Exellent workflow to create, approve and follow manufacturing procedures
Good architecture and functionality for test campaigns
What do you like best about the product?
Webapp based platform is straight forward to use and ensures checklists, steps, recordings, etc. all easily accessible and format modifiable. Support team is enthusiastic and responsive, and flexible in support.
What do you dislike about the product?
UI looks a bit like from a few years ago. Can be cleaner layout. Responsiveness sometimes is a bit slow, so app can be optimized for utilization or low bandwidth/bad network areas.
What problems is the product solving and how is that benefiting you?
E3 is removing paper checklists and helping manage and track test data and execution.
Amazing
What do you like best about the product?
Helps you step by step, ghelps you find you mistakes.
What do you dislike about the product?
nothing it helps alot, best step by step system
What problems is the product solving and how is that benefiting you?
If im stuck on a step
helps me explain the steps better to merchant
helps me explain the steps better to merchant
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What do you like best about the product?
What I enjoy most about Epsilon3 is the user-friendly interface that it offers. I can easily create, edit, and review procedures.
What do you dislike about the product?
Epsilon3 can improve with added options in creating steps. Many times, I find mindset struggling to convert information from graphs into tables and vice-versa.
What problems is the product solving and how is that benefiting you?
A collection of procedures that can be accessed from any device. Can also be easily created/reviewed.
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