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Just What I needed
What do you like best about the product?
I love that it is available online and via the Deputy app. I also like that I can copy shifts from each week.
What do you dislike about the product?
The app is nice but I can't really do anything with it than see who is working or add a shift. It would be nice to have similar features to the website such as editing shifts and having a similar view where the shifts are in blocks. As for unavailability, it would be more user friendly if it could have start and end date versus just once or always. Additionally, if it could function similar to the "recurrence" feature on Microsoft Outlook where you could have it repeat for certain days or frequencies that would be phenomenal. Finally with the unavailability feature, when your in the schedule screen it just says "Unavailable" and you have to mouse over it to find the times unavailable. It would be far more efficient if it said "unavailable all day" or "unavailable 4:30am-10:30am" (example scenario) since I could look at the week as a whole and know at a glance who is available and when. Finally, I can't seem to make it so my employees don't need to "clock in" for their shift. I really don't need that and feel like it belittles them as professional staff needing to clock in and out every day. I tried the help chat but wasn't able to get that turned off.
What problems is the product solving and how is that benefiting you?
Deputy helps me to schedule all of my staff. The main benefit is that my staff has access to their schedule and others from their phone.
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Great Communication Tool
What do you like best about the product?
Central communication of staff for coordinating work loads. Convenience of clocking in when our events are not at the same physical location every week.
What do you dislike about the product?
When you need to drop someone from the rosters and the service, it would be nice to be able to do this instantly instead of having to first delete anything they may be scheduled for.
What problems is the product solving and how is that benefiting you?
Saves a lot of time in communicating work schedules and preparing for payroll from the timesheets.
Best Scheduling app I’ve ever used
What do you like best about the product?
How easy it is to setup a schedule. Set up breaks which is a new feature. The fact that all employees get their schedule via a mobile app.
What do you dislike about the product?
I did not like the fact that there was not a paid break option for the app but in the last version that was addressed and added.
What problems is the product solving and how is that benefiting you?
Mostly the ease of scheduling correctly. We have run into situations in the past before deputy where shifts were left empty due to an oversight
Excellent time saving app
What do you like best about the product?
It saves so much time, easy to use and takes the hassle out of scheduling and preparing time sheets for payroll
What do you dislike about the product?
The sheets can be a bit complicated, especially when printed
What problems is the product solving and how is that benefiting you?
Time management
Tracking leave requests
Tracking leave requests
Recommendations to others considering the product:
I would highly recommend Deputy
Easy to use
What do you like best about the product?
The overall easy to use and easy to edit capability. I can view the rosters from where ever I am and edit them if need be.
What do you dislike about the product?
Haven't found anything negative about to program
What problems is the product solving and how is that benefiting you?
Makes managing staff a lot easier in the rostering sense.
Improves Efficiency and Connection
What do you like best about the product?
Communications have been greatly enhanced with the NewsFeed which provides an easy-to-use (Facebook-style posting) with the entire team (and/or individually among select team members). Deputy has been instrumental in helping our team stay more connected and improve our communication.That in turn has improved task accuracy and helped us work more efficiently overall.
What do you dislike about the product?
There is no way to edit replies/comments on the NewsFeed - they have to be deleted and re-posted. Would be nice to have an edit button so that a typo could be quickly corrected.
What problems is the product solving and how is that benefiting you?
Deputy has not only provided an easy-to-use time tracking and scheduling tool that's accessible 24/7, it's streamlined our payroll process by providing a way for us to standardize the way everyone clocks in. Also like how we can approve time sheets quickly and download reports as needed. The scheduling interface allows us to make sure all shifts and positions are covered at-a-glance.
Deputy makes time and attendance easy
What do you like best about the product?
Much more user friendly than the other platforms available from the payroll services
What do you dislike about the product?
Not much not to like, some parts are still in development such as PTO tracking
What problems is the product solving and how is that benefiting you?
Scheduling made easy and efficient, communication, ease of use for time clock for staff
Recommendations to others considering the product:
Make the switch
Easy to use scheduling platform
What do you like best about the product?
Easy to use, add and manage employees and export for payroll.
What do you dislike about the product?
Wish you could mark employees as sick to help track sick and brievement leave.
What problems is the product solving and how is that benefiting you?
Staff scheduling and accurate clock in and out times.
Made my life easier
What do you like best about the product?
The ease with which I could handle my staffing problems
What do you dislike about the product?
Nothing it is great to use . If anything it could inClude a suggestion box for staff
What problems is the product solving and how is that benefiting you?
Ability to manage staff rostering
More time to do other things
More time to do other things
Best System Ever!
What do you like best about the product?
The connectivity. Ease of information access by connected parties.
What do you dislike about the product?
Nothing. Perfectly professional product, can't fault it.
What problems is the product solving and how is that benefiting you?
Shift management. Easy to see rosters and rearrange on the go.
Recommendations to others considering the product:
For a company with multiple venues, and a staff of many, I highly recommend.
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