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Like it BUT it is still in dev - and users are the quality testers
What do you like best about the product?
I couldn't manage my team of "coming and going" Brand Ambassadors, and multiple events, without Deputy
What do you dislike about the product?
Too many little quirks that need fixing.
What problems is the product solving and how is that benefiting you?
They have a customer support team but they are obviously foreigners whom I don't have confidence in. Often, the I cant with them, I feel like they don't know much about the product...or event technology.
Recommendations to others considering the product:
Deputy is really on the right track, but be prepared to be your own / best tech support and realize it is a new program that has lots of little quirks that Deputy relies on the users to tell them about (I don't get the feeling they are doing much quality control on their side)
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Great features for the cost
What do you like best about the product?
The compatibility with my payroll software. Letting me view real time hours for scheduling. Employees being able to notify of time off and preventing me from scheduling on those approved dates.
What do you dislike about the product?
Was a bit challenging to get started as there were many steps and features.
What problems is the product solving and how is that benefiting you?
time management of approving and exporting to my payroll software.
Deputy has saved time in scheduling and easy and convenient.
What do you like best about the product?
I like the ease of scheduling the entire month with ease. It is easy to make changes and send updates to employees. Text and email notifications are also nice.
What do you dislike about the product?
No dislikes as of now. Happy with service
What problems is the product solving and how is that benefiting you?
Time and organization.
The perfect scheduling software for my small business!
What do you like best about the product?
My employees love the convenience of the mobile app, the features for requesting leave and trading shifts. I love how easy it is to track time and the accountability it creates.
What do you dislike about the product?
Nothing so far. Except that this question requires a minimum of 40 characters. I don't like that.
What problems is the product solving and how is that benefiting you?
With the location feature, it ensures employees are clocking in and out on site and makes it easy for employees to manage their schedules with much less time required on my part.
Great Solution for Small Business
What do you like best about the product?
Combines easy scheduling, time sheets, and communication. Only charges for people who actually worked in a period, so great if you have irregular schedules or event staffing needs. Can be logged in from a POS system or via app on smart phone. Also solves my time off tracking needs. I did a lot of research before choosing Deputy and have been very pleased with the tool.
What do you dislike about the product?
There are some issues with the smart phone app GPS. I've had people who I know clocked in while at our retail location, yet it showed them people a block or more away.
What problems is the product solving and how is that benefiting you?
Time sheets for part-time staff. Tracking vacation time for all employees. Easy scheduling and communication. Also flexes with our needs so we don't overpay for a solution. If we do end up needing to track overtime for salaried employees this will also meet that need.
Recommendations to others considering the product:
Great for irregular staffing, mobile staff, tracking vacation, and if necessary tracking overtime. System automatically warns you if you in danger of going into overtime. One thing to consider is that I think everyone can see everyone else's schedule. That's not an issue for us, however you may want to check on that if it could be a concern for you.
Great inexpensive Employee Management Software
What do you like best about the product?
Has a great user interface and able to train my staff how to use it very fast and easily.
It has been a great tool to effectively management my staff while keeping a time sheets organised.
Easily managing staff on the go
Text back system
Option payment plans for convenience
No lock in contracts
It has been a great tool to effectively management my staff while keeping a time sheets organised.
Easily managing staff on the go
Text back system
Option payment plans for convenience
No lock in contracts
What do you dislike about the product?
There is a small cost if you choose to text your employees through the inbuilt texting system.
What problems is the product solving and how is that benefiting you?
Employee Management
Timesheets
Workforce planning
Less time doing bookwork
Inexpensive way to manage staff
Timesheets
Workforce planning
Less time doing bookwork
Inexpensive way to manage staff
Recommendations to others considering the product:
Do your research as deputy is great my small business, however, it is really what your needs are.
Look at how many employee you have and see the overall cost as deputy charges per employee
Look at how many employee you have and see the overall cost as deputy charges per employee
Great Experience
What do you like best about the product?
Awesome Customer Service! I have very little time to setup this service and they were able to implement a template that I now use every week.
What do you dislike about the product?
Nothing so far. Once the software was setup, everything ran smooth.
What problems is the product solving and how is that benefiting you?
Not having to use a simple speadsheet for scheduling. This allows me to calculate my payroll ahead of time without much effort. I also like the fact that my employees can request off and swap swifts without bothering me with texts that I may forget about once its time to run the schedule.
Very useful and friendly user
What do you like best about the product?
Very useful and friendly user and it like a social media that could be used internally .
What do you dislike about the product?
there is really nothing that I dislike about deputy so far
What problems is the product solving and how is that benefiting you?
yes . time consuming on calculating the hours for all employees and proofing it with a picture .
Easy Interactive Scheduling
What do you like best about the product?
Ease for staff to link to account and how the functionality is so intuitive.
What do you dislike about the product?
It is easier to schedule via my laptop rather than the app. The app isn't as flexible for repeat shifts nor does it recall previous details, you have to manually change times and settings for each shift and employee. Also, the drop down for changing start and finish times is a bit clunky. I'd love it if the staff could manually adjust their own time-sheets before submitting too!
What problems is the product solving and how is that benefiting you?
Having an online view of the rota is now invaluable. It also enables me to plot tasks by employees and detail intricacies of their shift within notes so much easier ... strangely too it has enabled me to save money through not over staffing. Without this product it was easier to blanket cover shifts rather than interchange staff or stagger start times.
Recommendations to others considering the product:
It is a reasonably large monthly outlay if you have a lot of staff but really reduces the headache of manually organising staffing rota's. My business isn't cash rich but I'm definately time poor. This massively reduces the time it takes to plan shift patterns. It's surprisingly intuitive and I'm really pleased I've made the investment.
So thankful to have Deputy in my tool box at my business.
What do you like best about the product?
We have found Deputy to be extremely easy to use, very intuitive! Anytime we have had questions, support is just moments away via their support chat tab at the bottom of the every screen. Always answer our questions in just moments. The best customer support I have had for any software!
What do you dislike about the product?
Nothing! Seriously, this software works extremely well. It has been a real asset for our business!
What problems is the product solving and how is that benefiting you?
Time management, scheduling, timesheet monitoring, employees clocking in and out, so many problems have been resolved in our employee management and scheduling.
Recommendations to others considering the product:
I reviewed multiple companies offering similar service before choosing Deputy. I have clearly made the right choice. We have so completely happy with their service, customer service, ease of use... everything.
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