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Riverside Teams

Riverside.fm

Reviews from AWS customer

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External reviews

1,632 reviews
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External reviews are not included in the AWS star rating for the product.


    David A.

Recording pre-game and post-game podcasts.

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Great all-in-one solution for recording podcasts. Peace of mind.
What do you dislike about the product?
Have had some video recording issues but they were fixed.
What problems is the product solving and how is that benefiting you?
They are making sure encoding of video is seamess.


    Craig T.

Remote recording made easy!

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to upload into the cloud and automatically remove video from the presenter's computer is priceless. My team frequently works with company executives and allows them to "walk away" from the recording session without having to locate the video and delete it.
What do you dislike about the product?
I am not a fan of the black background on all the Riverside screens. It would be nice to have a few background colors to choose from that could be personalized by the user.
What problems is the product solving and how is that benefiting you?
Riverside is easy to use. . .provides quick access to recorded material. . .and is more efficient than using a screen capture program.


    Marcus B.

Riverside is the Industry Leader

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Riverside makes remote recording incredibly simple and intuitive. Podcast hosts and producers can easily schedule, record, and produce their podcasts in Riverside without a lot of heavy lifting. The audio and and video look and sound great, and Riverside is always adding powerful new features.
What do you dislike about the product?
There's not much to dislike. Whenever we have any issues, which is rare, Riverside is quick to respond and provide solutions.
What problems is the product solving and how is that benefiting you?
We have podcast hosts and producers scattered across the country. Riverside makes the podcast production workflow simple and smooth, no matter where the host, guest, or producer is located. It also allows us to easily share the worklaod among multiple team members


    Laryssa W.

Absolute Garbage - Don't Believe the Hype

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
There's nothing good about this product, and I would avoid it. The concept of it is pretty great, but the execution is abysmal. It's garbage, and Riverside should not be charging money for a useless product.
What do you dislike about the product?
This is supposed to be a professional tool for podcasters who do interviews, but the tool DOES NOT work.
I've had video editors help me with editing my video podcast, and they told me that the audio drift is unbelievable. The frame rates don't make sense, and it's a serious headache to sync up audio/video.
What problems is the product solving and how is that benefiting you?
It's an extremely garbage product, and the customer service is equally as garbage.


    Zane M.

App would indiscriminately stop video and audio

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
Nothing as I was never able to record a full session
What do you dislike about the product?
completely unreliable and made me look incompetent in front of potential clients
What problems is the product solving and how is that benefiting you?
I wanted a reliable platform to record Podcasts. Had to go to another platform for that.


    Packaging and Containers

Great customer service!

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
Overall the platform does what I need for podcasting with multiple guests for audio and video. Video and sound quality is great compared to Zoom where the audio and video timing are off.

The customer service I received from Pat was amazing, was very patient, answered everything I had and stuck around to make sure I had all the answers I needed.
What do you dislike about the product?
Streaming features with LinkedIn are not as seamless as Streamyard, I would love to only use Riverside vs having to use both. 1 for podcasting and one for streaming to LinkedIn Live.
What problems is the product solving and how is that benefiting you?
Sending guests to a studio environment where everything is handy that does not feel like a conference call. Because audio and video quality is so much better it reduces my editing time.


    Elliot K.

Riverside is a game changer!

  • September 15, 2022
  • Review provided by G2

What do you like best about the product?
I love it's simplicity and the high quality you get by using the platform. I wouldn't use any other platform. It's is simply the best one out there.
What do you dislike about the product?
The only thing I don't like is something I am not they can help - which is guests dropping off during interviews also that the streaming platforms don't play ball
What problems is the product solving and how is that benefiting you?
The problem of ease when podcasting - the user experience is great, it easy for non techies to use and it creates great audio/video


    Daniel J.

Unusable Audio Quality and No Usable Support

  • September 07, 2022
  • Review provided by G2

What do you like best about the product?
The layout and interface is better than Zencastr but...
What do you dislike about the product?
The "uncompressed" "high quality" WAV files are unusable in a professional setting. In addition, there is no user support; just an off-shore chat option that takes way too long to get connected to. When you do connect, they are not actually technical support but only provide cut-and-paste answers from their script that would indicate that they don't understand the issue.
What problems is the product solving and how is that benefiting you?
It was purchased to facilitate the remote recording of talent, but the audio quality is not usable in a professional environment.


    Sam E.

Lately, the UI experience has been very frustrating.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Records audio files locally. Better quality
What do you dislike about the product?
Poor documentation, interface support lacking, audio file downloads changed making it to difficult to use
What problems is the product solving and how is that benefiting you?
We use it for remote podcast recording


    Panos G.

Super unreliable product

  • August 13, 2022
  • Review provided by G2

What do you like best about the product?
The product is easy to use (when things work)
What do you dislike about the product?
For a product that needs to be bulletproof, Riverside is way too unreliable. I've lost several recordings to a number of different errors, and countless hours of my time to fix or re-record them. Absolutely not fit for purpose.
What problems is the product solving and how is that benefiting you?
We use it to record our podcasts.