Togai by Zuora
ZuoraReviews from AWS customer
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Zuora makes it easier to manage recurring billing and subscriptions.
What do you like best about the product?
I like that Zuora lets us automate recurring billing, handle different plans and currencies, and make customer upgrades or downgrades easily. The financial reports are also very useful to track recurring revenue.
What do you dislike about the product?
It can be a bit complex at the beginning, but once you get used to it, it saves a lot of time and reduces billing errors.
What problems is the product solving and how is that benefiting you?
to manage recurring billing and subscriptions
Seamless Integration with Stellar Support
What do you like best about the product?
I love that Zuora meets all my needs right out of the box, so I didn't have to switch from another vendor. The seamless integration process was fantastic; Zuora provided all the essential information, making it simple. I appreciate how accurately it manages recurring billing, simplifying invoice sending with just a click. Their excellent customer support is a crucial factor in my decision to use them, backed by great online reviews.
What do you dislike about the product?
I would change the name of the product as I don't think it really fits the product.
What problems is the product solving and how is that benefiting you?
Zuora accurately manages recurring billing and simplifies invoice sending with a click, streamlining cash flow operations.
General Review
What do you like best about the product?
It simplifies most of the accounting big pictures aspects with just one application that replaces ERP and CRM
What do you dislike about the product?
Is not so advertised as other platforms, found it by chance.
What problems is the product solving and how is that benefiting you?
Most of the cookie cutter accounting quirks are resolved by using it, from an accountant standpoint.
Makes complex billing simple; has a kind of steep learning curve
What do you like best about the product?
The flexible pricing models is the best thing about Zuora. Being able to support multi faceted pricing plans and renewals without a lot of manual work is what stands out. The dashboards and reporting capabilities give good visibility into metrics and KPIs. Overall the tool has highly automated the work done by analytics team and automated it and hence we are more efficient in our day to day work.
What do you dislike about the product?
Like any new software, Zuora can be overwhelming. It has kind of a steep learning curve. some of UI isn't very intuitive so if you haven't worked with complex saas systems before you might struggle. Because of many custom integrations, our use case took more developer time than expected. The cost is high as well.
What problems is the product solving and how is that benefiting you?
Our billing system was manual and hence there were a lot of errors in invoicing and delays in revenue reconciliation and that has changed since we adopted Zuora. Billing cycles are reliable, invoicing is more accurate and revenue recognition is compliant and does not take as much effort and time. The automation has helped us save hours in time, gained better financial visibility and led to more intangible benefits like better planning and forecasting for future.
Once you’re over the learning curve it makes subscription billing way easier to manage.
What do you like best about the product?
Zuora does what it promises—it’s strong on subscription management and billing automation. Once you get the hang of it, the platform really cuts down on manual work and makes reporting a lot cleaner. The integrations with CRM and finance tools are also solid, which helps keep everything connected.
What do you dislike about the product?
It’s not the most intuitive system at first. The UI feels a bit dated, and it takes time (and training) to feel comfortable navigating all the features. Customization can also be a bit clunky if you don’t have technical resources to support it.
What problems is the product solving and how is that benefiting you?
Great for scaling businesses that rely heavily on recurring revenue. We’ve been able to streamline billing cycles, reduce errors, and get clearer insights into customer accounts. It saves us hours each month and makes finance processes smoother overall.
Easy to Use with Great Support
What do you like best about the product?
Zuora is pretty straightforward once you get the hang of it, and the customer support team has been super helpful whenever I’ve had questions.
What do you dislike about the product?
It was a bit tough to learn at first—the system felt overwhelming in the beginning—but it gets much easier with time.
What problems is the product solving and how is that benefiting you?
Zuora helps us manage subscription revenue more smoothly by automating billing and tracking changes in customer subscriptions. It saves us a lot of time, reduces manual errors, and gives us better visibility into our revenue, which makes planning and reporting much easier.
Zuora made our billing life so much easier
What do you like best about the product?
How it takes the stress out of managing subscriptions. The billing is accurate, the automation saves us hours, and the reporting gives us real insights without needing a data team. It’s just made everything smoother.
What do you dislike about the product?
The learning and adaptability curve takes time, especially with the more advanced features and some customizations.
What problems is the product solving and how is that benefiting you?
Zuora is helping us solve the headache of managing complex subscriptions and recurring billing. Before, we used spreadsheets and manual processes that slowed everything down and led to errors. Now, invoicing is automated, revenue tracking is cleaner, and we can focus on growing the business instead of fixing billing issues.
Zuora
What do you like best about the product?
Zuora provides strong flexibility in managing subscription billing and revenue recognition. Its automation features reduce manual work, and the platform scales well as the business grows. I particularly like how easily different pricing models can be configured, which helps adapt to changing customer needs. The reporting and dashboards also give good visibility into financial performance.
What do you dislike about the product?
The system can feel complex at times, especially during setup or when making configuration changes. Some processes require multiple steps that could be simplified. The user interface, while functional, is not always intuitive and can take time to learn. Additionally, support response times can sometimes be slower than expected for urgent issues.
What problems is the product solving and how is that benefiting you?
Zuora helps streamline the complexity of subscription management by automating billing, invoicing, and revenue recognition processes. Instead of relying on manual spreadsheets and disconnected systems, everything is centralized, which reduces errors and saves significant time. It also supports compliance with ASC 606, giving confidence in financial reporting. For the business, this means faster month-end close, more accurate revenue tracking, and the ability to scale operations without adding a large back-office team.
A pretty good experience in viewing mode
What do you like best about the product?
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previous page without closing what you are viewing.
What do you dislike about the product?
The menu on the left, I never use it, it takes you out of the Account you are looking at and exits you completely. I wish I had more access to the payment details, not just "Processed", "Posted", and "Error", but this might be the settings of my profile by the company.
What problems is the product solving and how is that benefiting you?
It shows the Invoices, Subscriptions and their details; it's what I generally need for my job
ZUORA--A great accounting software
What do you like best about the product?
* A single platform for all accounting and finance for a product
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
What do you dislike about the product?
* The problem is in automation of exporting invoices to ERP like Nav
What problems is the product solving and how is that benefiting you?
* we use Zuora billing as source of invoicing about our cloud hybrid product.
* The unified solution helps us in managing billing and payments of single area of business product
* The unified solution helps us in managing billing and payments of single area of business product
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