Togai by Zuora
ZuoraReviews from AWS customer
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Easy to Use with Great Support
What do you like best about the product?
Zuora is pretty straightforward once you get the hang of it, and the customer support team has been super helpful whenever I’ve had questions.
What do you dislike about the product?
It was a bit tough to learn at first—the system felt overwhelming in the beginning—but it gets much easier with time.
What problems is the product solving and how is that benefiting you?
Zuora helps us manage subscription revenue more smoothly by automating billing and tracking changes in customer subscriptions. It saves us a lot of time, reduces manual errors, and gives us better visibility into our revenue, which makes planning and reporting much easier.
Zuora made our billing life so much easier
What do you like best about the product?
How it takes the stress out of managing subscriptions. The billing is accurate, the automation saves us hours, and the reporting gives us real insights without needing a data team. It’s just made everything smoother.
What do you dislike about the product?
The learning and adaptability curve takes time, especially with the more advanced features and some customizations.
What problems is the product solving and how is that benefiting you?
Zuora is helping us solve the headache of managing complex subscriptions and recurring billing. Before, we used spreadsheets and manual processes that slowed everything down and led to errors. Now, invoicing is automated, revenue tracking is cleaner, and we can focus on growing the business instead of fixing billing issues.
Zuora
What do you like best about the product?
Zuora provides strong flexibility in managing subscription billing and revenue recognition. Its automation features reduce manual work, and the platform scales well as the business grows. I particularly like how easily different pricing models can be configured, which helps adapt to changing customer needs. The reporting and dashboards also give good visibility into financial performance.
What do you dislike about the product?
The system can feel complex at times, especially during setup or when making configuration changes. Some processes require multiple steps that could be simplified. The user interface, while functional, is not always intuitive and can take time to learn. Additionally, support response times can sometimes be slower than expected for urgent issues.
What problems is the product solving and how is that benefiting you?
Zuora helps streamline the complexity of subscription management by automating billing, invoicing, and revenue recognition processes. Instead of relying on manual spreadsheets and disconnected systems, everything is centralized, which reduces errors and saves significant time. It also supports compliance with ASC 606, giving confidence in financial reporting. For the business, this means faster month-end close, more accurate revenue tracking, and the ability to scale operations without adding a large back-office team.
Zuora for tracking of orders
What do you like best about the product?
Zuora is Enterprise application is easy to use and track the order and assets of product ingrtated with other cpq tools
What do you dislike about the product?
more feature need to configure the products
What problems is the product solving and how is that benefiting you?
Quote to Cash problem is resolved
A pretty good experience in viewing mode
What do you like best about the product?
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previous page without closing what you are viewing.
What do you dislike about the product?
The menu on the left, I never use it, it takes you out of the Account you are looking at and exits you completely. I wish I had more access to the payment details, not just "Processed", "Posted", and "Error", but this might be the settings of my profile by the company.
What problems is the product solving and how is that benefiting you?
It shows the Invoices, Subscriptions and their details; it's what I generally need for my job
ZUORA--A great accounting software
What do you like best about the product?
* A single platform for all accounting and finance for a product
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
* Friendly interface and easy to learn
* Each sub category for accounts, billing and payments as well as integrated reporting
What do you dislike about the product?
* The problem is in automation of exporting invoices to ERP like Nav
What problems is the product solving and how is that benefiting you?
* we use Zuora billing as source of invoicing about our cloud hybrid product.
* The unified solution helps us in managing billing and payments of single area of business product
* The unified solution helps us in managing billing and payments of single area of business product
i would say it in one word, "Professional"
What do you like best about the product?
the UI, that pretty easy to use and business applications is also easy
What do you dislike about the product?
i don't like the new update, the user interface change
What problems is the product solving and how is that benefiting you?
By using Zuora Billing, businesses can automate their billing processes, streamline their workflows, and improve their accuracy and efficiency. This can benefit businesses by reducing the time and costs associated with billing, improving their cash flow, and enhancing their customer experience. It also allows businesses to easily upsell and downsell products or services, as well as manage complex billing rules and usage-based charges.
Great for enterprise management, but a beast to maintain
What do you like best about the product?
It was able to automate much of what we needed for subscription management, revenue cycle, revenue recognition, etc.
What do you dislike about the product?
It was a constant challenge to have our internal teams work to make sure everything was setup correctly with Zuora. It was also pretty pricey, and the teams we worked with were scattered/unable to help often.
What problems is the product solving and how is that benefiting you?
Revenue recognition, future amendments for change of subscription periods. Creating and managing products/pricing integrity.
Easy to navigate, Give accurate data
What do you like best about the product?
I get a lot of assistance from Zuora, especially with data extraction. I can complete my assignment ahead of schedule because the data is accurate.
What do you dislike about the product?
For me, there is no downsides in using the Zuora Billing.
What problems is the product solving and how is that benefiting you?
Giving accurate data, user friendly. With this, I can finish my task ahead of time.
Zuora Billing system
What do you like best about the product?
Though it's a traditional billing system, it's clear, user friendly UI, easy maintenance for invoice creation.
What do you dislike about the product?
Sometimes, server would be down and upgrades are not flexible for changing builds while intergrating across platforms
What problems is the product solving and how is that benefiting you?
Customer accounts are captured from integrated salesforce system which my current uses.
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