What do you like best about the product?

Kore.AI has a number of features that are easy to learn. I my learning time, I frequently use to create test bots and voicebots. User friendly tool to create chatbots and voicebots and easy to integrate and implementation. Customer support provides us a response and fixes any issues or doubts quickly.

What do you dislike about the product?

I didn't have experienced any issue with this tool while comparing with other tools.

What problems is the product solving and how is that benefiting you?

Its time saving one with less human intervention. It helps in many ways for ex: Medical Appointments, IT Support and much more. Based on the business requirements when we have created the chatbots it help the user to reach them easily. Once the user reaches the chatbot with the necessary information or details it will gather information from the user and create appointment or support tickets whatever based on that particular business. Here we are saving employee time.