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A very useful and enriching experience
What do you like best about the product?
The integrations it allows and how intuitive the tool is.
What do you dislike about the product?
Maybe you should improve the stability of the admin, since at times it crashes or does not save changes.
What problems is the product solving and how is that benefiting you?
customer support
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Overall a good experience
What do you like best about the product?
Low code no code platform to built conversational experience on digital and voice channels
What do you dislike about the product?
multiple different products that have different technical usage, and hence confusing for users who are learning.
What problems is the product solving and how is that benefiting you?
automate day to day tasks, that reduces the agent churn
Great learning experience
What do you like best about the product?
The best experience is training sessions for basic and advanced level which are conducted by kore ai team
What do you dislike about the product?
In the kore ai platform i attended a course of building a virtual assistant but it doesn't have any work tab or simple exercises for practice
What problems is the product solving and how is that benefiting you?
The kore ai is solving a major customer support problem by building chatbot
With kore ai platform i can build chatbot easily and more effectively
With kore ai platform i can build chatbot easily and more effectively
Very powerful product
What do you like best about the product?
Xo platform prebuilt integrations and multiple channels
What do you dislike about the product?
Arabic support as there are some issues while configuiring flows in Arabic language
What problems is the product solving and how is that benefiting you?
Decrease the human work load by using AI
Kore.ai XO Platform
What do you like best about the product?
Starting as low as free. Intuitive no-code development environment and easily extended using Javascript. Dozens of OOB integrations at hand. Hybrid and On-Premise options alongside cloud deployments. Great NLP engine.
What do you dislike about the product?
No real downgrades with the platform. Perhaps a Premium support available for short term use. Integration with Google Bard
What problems is the product solving and how is that benefiting you?
Easly adaptable to different use cases (internal and external). Great to automate repetitive support tasks and basic help. Great for assisting end users to check status of their cases and to deliver FAQ without frustrating or intricated desicion trees. Works great in Spanish.
Kore.ai is a chatbot development platform that offers experience optimization (XO)
What do you like best about the product?
Platform: It's easy to understand, flexible, and has broad capabilities
Documentation: It's excellent and answers all questions
Customer support: It's great
Bots: They're human interactive and not robotic
User experience: It's great for developers
Product: It's innovative and backed by a strong vision
Ease of Implimentation and ease of integration
Documentation: It's excellent and answers all questions
Customer support: It's great
Bots: They're human interactive and not robotic
User experience: It's great for developers
Product: It's innovative and backed by a strong vision
Ease of Implimentation and ease of integration
What do you dislike about the product?
Documentation can be a bit difficult to wade through at times
What problems is the product solving and how is that benefiting you?
Customer workflow through conversation support and easy to integrate with API's
Seemless Integration and Intuitive Flow Design
What do you like best about the product?
Kore.ai has truly impressed me with its seamless integration capabilities and intuitive conversational flow. The platform excels in effortlessly connecting with various channels, allowing our chatbots to engage users across websites and messaging platforms seamlessly. The integration options are robust, ensuring that our virtual assistants can reach users wherever they are, providing a consistent and user-friendly experience. The ease of integration has undoubtedly saved us valuable time and resources while expanding our reach effectively.
What do you dislike about the product?
While Kore.ai offers a powerful suite of features, there is a slight learning curve when it comes to leveraging the more advanced functionalities. For users looking to explore the platform's full potential, delving into the intricacies of some advanced features may initially seem a bit challenging. However, it's worth noting that once you overcome this learning curve, the capabilities unlocked are incredibly rewarding.
What problems is the product solving and how is that benefiting you?
Kore.ai solves the challenge of creating intelligent and efficient chatbots by offering a comprehensive platform with advanced natural language processing and integration capabilities. As a chatbot developer, this benefits me by streamlining the development process, allowing for quick and seamless integration with diverse channels. It empowers me to build highly responsive and context-aware chatbots, enhancing user interactions and satisfaction.
All in one
What do you like best about the product?
The diversity of the different features offered under an umbrella
What do you dislike about the product?
documentation is not very up to date and not much helpful when trying to learn the platform itself
What problems is the product solving and how is that benefiting you?
Agent Assistance and Agent deflection
Too many out of box features having less control on execution
What do you like best about the product?
dialog generation and natural language processing
What do you dislike about the product?
multiple channels and multilingual support.
What problems is the product solving and how is that benefiting you?
platform provides bot generation and channel inegration which helps us to develop Virtual assists
Working as Technical Architect
What do you like best about the product?
Customization the Solutions from the Existing bot
What do you dislike about the product?
Due to some known defects,sometimes development platform is very slow in response
What problems is the product solving and how is that benefiting you?
ITAssist , BankAssit
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