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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ankitha C.

Amazing course

  • February 20, 2023
  • Review verified by G2

What do you like best about the product?
Very easy to use platform to build virtual assistants compared to others.
What do you dislike about the product?
Not come across any yet. I will complete my advanced and let you know :)
What problems is the product solving and how is that benefiting you?
Kore.AI is helping with building AI rich virtual assistants which is highly benefiting .


    Nilesh Y.

Best end-user service

  • February 19, 2023
  • Review provided by G2

What do you like best about the product?
Kore.ai platform best for merchant to expand his customers service for queries and helps
What do you dislike about the product?
It is dependent on his own documents and no more data available on Google
What problems is the product solving and how is that benefiting you?
It's solving the customer service issue for us


    Cherlopalli P.

Excellent to use kore.AI

  • February 18, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use kore.AI. very easy to use chat bot. Very easy to create a chat bot. I am very interesting to do that chat bot kore.AI. It Solve customer queries, any time, anywhere.its handle full conversation.
What do you dislike about the product?
I don't have any dislike in Kore.AI chat bot.
What problems is the product solving and how is that benefiting you?
I have so many benefits. Easy to use . Time saving while using the kore. AI .


    Imran A.

Best for other tool

  • February 17, 2023
  • Review verified by G2

What do you like best about the product?
Automation using AI, NPL, KG, and in the Future, kore.ai is the best part of providing a solution.
What do you dislike about the product?
only Javascript part is there and not much document on that one
What problems is the product solving and how is that benefiting you?
The best answer for customers and help in the healthcare and food industry


    Sachin K.

Best experience with Kore.ai

  • February 17, 2023
  • Review verified by G2

What do you like best about the product?
It was a great experience with kore.ai platform. Designing, testing, training, deploying, analyzing, and managing virtual assistants is easy. API integration is too good. It has multi-engine NLP support, which is easy to use. We can easily manage interruptions and all.
What do you dislike about the product?
I have npo dislikings for this platform.
What problems is the product solving and how is that benefiting you?
It can easily create virtual assistants.


    Amish G.

Ease of use

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
With easy to use UI and precise use cases, the tool offers efficient ways to develop a chatbot.
What do you dislike about the product?
There are a few scenarios that might require to be further simplified in order to provide optimal user experience.
What problems is the product solving and how is that benefiting you?
No code platforms are a must to resolve the issues with complex coding required to develop a chatbot.


    Ramesh T.

Great Product and good hands-on training

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
Chat Bot with a lot of options and Preferences to Train bot and Easy to build right from scratch
What do you dislike about the product?
Options to add tiles and CSS. no other know issues
What problems is the product solving and how is that benefiting you?
The low code user interface for faster training of the bot


    raj k.

Good NextGen Customer service Experience

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
Instant response
Good Autosuggestion of questions
Autosuggestion of solutions
What do you dislike about the product?
Requires more well researched, articulative
large language models input should be given to chatbot
What problems is the product solving and how is that benefiting you?
customer experience, time saving,


    Zubair A.

Kore AI - Bot Development

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
Real-time testing and debugging the issue
What do you dislike about the product?
Errors are not getting shown completely. There should be some way to offer complete errors during debugging.
What problems is the product solving and how is that benefiting you?
its save lots of user time and man power


    Mahesh K.

Excellent experience implementing our SCM virtual assistant

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
I have had an excellent experience implementing our SCM virtual assistant with Kore.ai. The platform is very user-friendly. I’ve had the pleasure of working with the Kore team to improve SmartAssist new features very quickly.
What do you dislike about the product?
Smartassist after migration Kore xo platform bot needs to improve bot performance.
What problems is the product solving and how is that benefiting you?
SCM chatbot application enables Business personnel to get update/status on PO with increased efficiency, accuracy and consistency digitally. PO Data is collected in a Data lake application which will be accessed by the chatbot to display information.