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XO - Automation AI

Kore.ai | 1

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Atlee F.

Best Leading Platform to build your Chatbot

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
Kore.ai is a UI based platform that allows you to spin up a chatbot quickly and deploy it easily on multiple channels. Using its conversation builder, you can build the Dialogflow using dialog messages.
What do you dislike about the product?
Being entirely web-based, sometimes one notices lags and a few bugs while developing, due to which some re-work needs to be done. This would be rectified if there was a way to develop a chatbot offline or save it on the go.
What problems is the product solving and how is that benefiting you?
Chatbot requirements are increasing industry by industry, and Kore.ai is creating a platform to make these easy and deploy them on platforms like webpages, mobile apps and even social media channels.


    akanksha s.

Simple and powerful Developer Friendly

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
It's NLP engine, the design page which is as simple as drag and drop, the integrations available, the datatables, the slick UI which provides a great customer experience.
What do you dislike about the product?
It gets intermittently logged out. So, sometimes even when I am in middle of work, I need to re-login. I wish if the need of logging in everytime is eliminated or is there when inactive for a very long duration.
What problems is the product solving and how is that benefiting you?
It gives a very self-explanatory platform to develop virtual assistants. I also liked the easy integrations available. So, it is solving the problems of development, integration and maintenance. It provides a very slick UI which is an essential factor in CX.


    Gokul p.

Wonderful experience throughout working with Kore.ai XO platform

  • October 10, 2022
  • Review verified by G2

What do you like best about the product?
The user experience they provide for new users is totally awesome. The learning curve is not so steeper.
What do you dislike about the product?
The suggestion that I would like to give is, the documentation can be more detailed regarding the custom templates as well as deployment in various platforms
What problems is the product solving and how is that benefiting you?
Kore.ai helps in solving many business problems like, automating customer interaction with bots that mimic human behavior


    Neha S.

my kore.ai review

  • October 10, 2022
  • Review verified by G2

What do you like best about the product?
Kore.ai is best platform to build and setup chatbots specially for enterprise. And my basic training also went smoothly where got to learn and understand well with trainers .
What do you dislike about the product?
Nothing.
All went well and the trainer also taught everything good and explained my doubts without hesitation.
Waiting for my advanced training to learn more.
What problems is the product solving and how is that benefiting you?
It helps to make sample operations to do by system itself and can revert critical one to the human agent. It was easier to use when compared to other chatbot building platforms.


    varun b.

My experience in Kore.AI

  • October 07, 2022
  • Review verified by G2

What do you like best about the product?
Creating the bots in a simple and easy way, The NLU is also very good. API integration is very good. The dashboard is also very fine we can easily understand the dialogs and every other thing we have created.
What do you dislike about the product?
The creations of multiple digital forms is very hard. If we need multiple forms we have to create from the scratch. The clone option is missing for the forms. Some times we are getting internal server error while deleting the bot its the main problem. If we attach multiple digital forms in a dialog task the forms are getting mismatched. Some documents are also outdated. We cannot find the options which are in that documents.
What problems is the product solving and how is that benefiting you?
The customers can interact the platform which is used by Kore AI in an easy manner. They can easily understand the conversation and also then can get there solution faster than other platforms.


    vanapalli s.

My experience in kore.ai

  • October 06, 2022
  • Review verified by G2

What do you like best about the product?
The training sessions are very much useful for the freshers and there are many features that can be explored and we can learn each and everything in detail and its good.
What do you dislike about the product?
there is no agent workspace in kore.ai that is the major drawback for me as if we submit the project we need an agent workspace right so better you can work on it and make it possible without 3 rd party website
What problems is the product solving and how is that benefiting you?
Kore.ai is helping the messaging easy and comfortable and you know in future human agents are being replaced by the virtual agents and every thing is become digital and no need of human agents.


    vijay v.

AWESOME EXPERIENCE

  • October 06, 2022
  • Review verified by G2

What do you like best about the product?
DOCUMENTATION OF THE COURSES GIVEN TO TRAINING WHICH HELPED ME TO LEARN FASTER AS I CAN THE KORE .AI IS VERY EASY AND SIMPLE TO LEARN SO IF ANYONE WANT TO LEARN THIS ITS FANTACSTIC
What do you dislike about the product?
the server of the deployemnt and developers view was very slow and cant do the work in fast manner the online bot builder is taking much more time and it can be more efficient
What problems is the product solving and how is that benefiting you?
actually i am atrainne in infosys i am leraning this course for realtime project when i get the project i will defectnantly mention you the caouses and solving yes


    Real Estate

Kore.ai is one of the best bot development platform. ML, NL results are acurate.

  • October 05, 2022
  • Review provided by G2

What do you like best about the product?
Kore.ai is one of the best bot development platform. ML, NL results are acurate.even non technical people can build chat bot
What do you dislike about the product?
Sometimes chat bot won't work as expected. They need to work on quality while deploying new features
What problems is the product solving and how is that benefiting you?
It helps for me to find out near by office spaces search implementation in my org


    Sachin K.

Awesome

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
Way of giving knowledge as well as their(instructor) expertise in the Kore Ai field
What do you dislike about the product?
Course is full of new things I don't think there is any dislike part
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us to solve the problems and helps us to build the use cases to deal with that problems


    Sagar Y.

Kore.Ai Review

  • October 04, 2022
  • Review verified by G2

What do you like best about the product?
Kore.Ai has a very great UI. Also, We can build an entire conversational flow without any coding. Kore.ai also has a perfect utterance train model and connectivity with the API.
What do you dislike about the product?
There are not that much disadvantages in the Kore.ai. But it would be great if it has feature to connect with postman and some external apps for debugging and review.
What problems is the product solving and how is that benefiting you?
Kore.Ai is solving problem which others are not able to solve. It is very simple in Use and everyone can understand it easily and learn this. Kore.ai helped me to gain a deep knowledge in bot development.