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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Keerthi C.

Impressed with the Interface

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
The platform is very easy to learn. The interface is very friendly for building. I am very much interested to learn with this platform.
What do you dislike about the product?
nothing much to dislike, but two days training can be increased to 3days with less hours. That would be comfortable to attend.
What problems is the product solving and how is that benefiting you?
Innovative platform, no - code tools and solutions are used to deliver end to end customers and employee experiences.


    Computer Software

Good Platform

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use develop, implement chatbots on koreai
What do you dislike about the product?
Dark them missing : Being a developer habitual of using dark theme IDEs, i find little difficult to develop in light them
What problems is the product solving and how is that benefiting you?
Solving probelms related to customer support and implementating chatbots in such areas,
Easy alternatives to develop chatbots


    Ankita R.

Kore.ai best platform for Chatbot

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration of chatbots.
Easy to use.
What do you dislike about the product?
UI can be more easier to understand for beginner.
What problems is the product solving and how is that benefiting you?
Easy to integrate chatbot.
Anyone can learn


    Lalitha Sravya V.

Both basic training and advance training were very useful

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to build a chatbot even for a beginner.
What do you dislike about the product?
Had to copy paste every prompt manually when we need chatbot in other language.
What problems is the product solving and how is that benefiting you?
It is making the task of queries and simple task easier for employees.


    Sai A.

Best Platform to build Virtual Assistants

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
Omnichannel Integartion,Agent Connect, Smart Assist, low code,API Integration, NLP, NLP Insights, Very active support, Easy to write flows, easily implimented, Configure Own LLM,Intergate any system easily
What do you dislike about the product?
No RBAC feature in search assist,Search assit
What problems is the product solving and how is that benefiting you?
Using Kore.ai I can easily build Voice bots and connect user with Live agent using smart assist, integrating API's with no hustle


    Bharath C.

Wisely designed AI Tool

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
Its UI is very easy. Documentation is good.
What do you dislike about the product?
Need more examples in documentation and Forums response is very slow.
What problems is the product solving and how is that benefiting you?
Its solving the problem for general and intelligent conversations which saves time for an individual. Its handling of many queries saves time.


    Sweksha G.

I learnt development of chatbot using AI and NLP engine

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Development training for AI chatbot .. learnt many things like NLP engine, Intent and entity patterns
What do you dislike about the product?
I did not feel any dislikes on Kore.AI platform
What problems is the product solving and how is that benefiting you?
Giving answers of user queries with intelligence. It benefits to user for easy to use the services .


    Anjali B.

I learned lot of knowledge.

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
All things are good I like the help system in paltform where we can check related to topic documentation and more facilites like auto generating utrrance and more events
What do you dislike about the product?
nothing major i founf but sometime website cache issue infaced and lagging becase of that faced dificulties
What problems is the product solving and how is that benefiting you?
I made Chat bot for user interaction for ease communications so there is benefit user can connect virtual and digitally easy to add in website and also have lots of featyre can provide in chat bot


    Malyadri M.

Xo platform user-friendly

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The xo platform is is very user-friendly
The work flow is pretty simple and user-friendly. Auto save option makes developers life easy.
The NLP configuration is easy. I feel even non IT back ground people can build bots.
Deploy and publish options are pretty simple.
What do you dislike about the product?
While interacting with data base,I felt inconvenience. It would be good if you can make it more user friendly to retrieve data and add new data atleast for some testing purpose.
What problems is the product solving and how is that benefiting you?
We are exploring the business in conventional chats area.


    Sujatha S.

Course was good and helpful

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
Easy implementation and user friendly menus
What do you dislike about the product?
in real-time implemention faces issue when call 2 service calls
What problems is the product solving and how is that benefiting you?
easy implementation and fast development