Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Awesome And Informative Training
What do you like best about the product?
The trainer is always ready to answer each question.
What do you dislike about the product?
No improvement required in basic training.
What problems is the product solving and how is that benefiting you?
Kore AI is solving the problem of knowledge transfer and customer handling.
- Leave a Comment |
- Mark review as helpful
Good learning experience with kore.AI
What do you like best about the product?
Easy documentation, integration. More features included.
What do you dislike about the product?
For few of the things required more information like templates explanation.
What problems is the product solving and how is that benefiting you?
helps in customer interaction
agile and efficient platform
What do you like best about the product?
agile and efficient platform to create virtual assistants regardless of the theme
What do you dislike about the product?
absence of language translation, the platform is required to be in the programmers' language for a better work experience
What problems is the product solving and how is that benefiting you?
improvement of customer service in Latin American banking for customer self-service
The training was really nice to pik it up all the about kore.ai make it easily for me.
What do you like best about the product?
I like in the kore its so easy too use and easy to implement better fetures in this to support there customers frequently use easly to integrate the things on plaeforms.
What do you dislike about the product?
on the kore all the functions was really nice and adptable and high customer support and productivity is more so for me its so good thing and nothing i have to dislike in this.
What problems is the product solving and how is that benefiting you?
its fast plate form and low code
User-Friendly Chatbot Builder with Room for Improvement
What do you like best about the product?
The drag-and-drop interface proved to be exceptionally intuitive, allowing for a quick learning curve. Creating dialogue flows and defining actions was straightforward, and the visual representation made it easy to grasp the logic behind each interaction. However, I encountered a slight delay in understanding how to implement more complex conditions.The platform offers a robust set of features, covering the basics of natural language processing and integration with external systems. While it met most of my requirements,
What do you dislike about the product?
I encounter significant delays during building and testing chatbot. but after publishing it working as expected
What problems is the product solving and how is that benefiting you?
Traditional chatbot development can be complex and time-consuming, requiring extensive coding skills. but kore.ai provide drag-and-drop interface it simplifies the development process, making it accessible to developers with varying levels of expertise. This has significantly reduced the time and effort required to create a functional chatbot
XO platform is easy to learn and develop
What do you like best about the product?
The way of explanation provided by Jayanti is awesome. The explanation about XO platform is clear.
There is number of features available in it
There is number of features available in it
What do you dislike about the product?
If the few changes done in botbuilder website, then users can use it friendly.
What problems is the product solving and how is that benefiting you?
I have used it for developing the vitual assistant. We can develop virtual assistant for our own apps as well.
Allover it's a good platform but they can improve on the service provider
What do you like best about the product?
Tools and ui is quite good.ease of implementation.features and connectors are good.
What do you dislike about the product?
Sometimes the downtime of ui. They can work on providing better documentation and more samples of the bot
What problems is the product solving and how is that benefiting you?
Ease of building cahtbot and deployment on few steps . Saves lots of time
Good
What do you like best about the product?
Natural Language Processing (NLP): Kore.ai leverages NLP capabilities to understand and interpret user input, enabling more natural and context-aware conversations.
Multi-Channel Support: The platform supports deployment across multiple channels, such as websites, mobile apps, messaging platforms, and more, providing flexibility in reaching users.
Multi-Channel Support: The platform supports deployment across multiple channels, such as websites, mobile apps, messaging platforms, and more, providing flexibility in reaching users.
What do you dislike about the product?
Customization Complexity: Depending on the level of customization required, users might encounter challenges in tailoring the chatbot to meet specific business requirements. This could be related to the complexity of scripting or configuring conversational flows.
What problems is the product solving and how is that benefiting you?
Improved Customer Engagement: Kore.ai helps businesses enhance customer engagement by providing a conversational interface. This allows users to interact with systems and services in a more natural and intuitive way, leading to improved user satisfaction.
Efficient Task Automation: Conversational AI platforms enable businesses to automate routine tasks and processes. This can result in increased operational efficiency, cost savings, and the ability to redirect human resources to more complex and strategic activities.
Efficient Task Automation: Conversational AI platforms enable businesses to automate routine tasks and processes. This can result in increased operational efficiency, cost savings, and the ability to redirect human resources to more complex and strategic activities.
Low code Conversational AI Platform covering latest Gen AI
What do you like best about the product?
Quick to implement flows and on the go integrations with multiple systems.
What do you dislike about the product?
Debugging can be improved with step by step execution check.
What problems is the product solving and how is that benefiting you?
Assistance to employees on their issues with infra and process.
This is exciting stuff, I urge anyone who needs help with a call-center to take a look at Kore AI.
What do you like best about the product?
The call center solution has changed how we work, made us more efficent. It's like night and day. Our reps are happier, and m,ore importantly so are our clients. It makes brining up information "and" suggestions that are spot on. It is also very easy to use, and since they help with Customer Support, their Customer Support is excellent, and it was very easy to integrate into our system solution.
What do you dislike about the product?
Price, not surprising. Minor, and I mean very minor bugs, which do get fixedm and sometimes quicker than I thought would be the case.
What problems is the product solving and how is that benefiting you?
Kore.ai has been a game-changer for our call center operations, significantly enhancing efficiency and overall customer experience. The platform's intuitive design and powerful automation capabilities streamlined our processes, allowing agents to focus on high-value interactions. Our Net Promoter Score (NPS) witnessed a notable uptick since implementing Kore.ai, showcasing the positive impact on customer satisfaction. The automation features have not only expedited issue resolution but also contributed to a substantial increase in revenue. The platform's versatility and adaptability to our specific needs have made it an indispensable tool in elevating our call center's performance and delivering tangible business results.
showing 71 - 80