We use ChatGPT for internal reports and checking for errors in our non-confidential internal communications. We also use it for research when we need to look for sources.

Some of the best features of ChatGPT are its customizability and its ability to pull from a range of sources; it is comprehensive. ChatGPT has positively impacted our organization by speeding up a lot of our processing time. We do not rely on it extensively or use anything directly for internal or client communications, but with any sort of resources, it speeds up the process of our research.

Some areas that could be improved with ChatGPT include the accuracy aspect. Sometimes when we are trying to backtrack sources or where data came from, it can be difficult to navigate.

I have one and a half years of experience with ChatGPT.

The initial setup of ChatGPT was relatively straightforward. We do not use it for everything, so we did not have to integrate it.

There is not over 50% speed up time overall with ChatGPT, but it definitely provides over 50% improvement for research-specific purposes.

We have not reached out to support for ChatGPT. We typically handle issues internally or use another platform.

Regarding documentation, we do not use one specific source for ChatGPT. We typically go through various manuals we can find online. Online resources are vast for optimizing results.

Positive

The initial setup of ChatGPT was relatively straightforward as we did not have to integrate it extensively.

On a scale of one to ten, where ten is the easiest and one is the most difficult, I would rate the initial setup experience of ChatGPT a seven or eight.

The pricing and licensing of ChatGPT is currently appropriately priced for our needs.

I cannot specify where ChatGPT would fit on a scale of one to ten for pricing, as I am not aware of our per-seat cost.

I would rate ChatGPT a six or seven out of ten. Sometimes it is extremely repetitive with its answers. Some prompts result in diverse resources, but the wording can often be very similar. The accuracy can be questionable at times, which prevents a higher rating. However, it responds effectively to clarifications, and the vastness of resources is substantial.

I would not recommend ChatGPT as a standalone product. I think it could be beneficial when used alongside other tools, but as a standalone solution, its accuracy cannot be entirely trusted.

I prefer to keep both my name and company name anonymous in this review.