Incydr

My main use case for Mimecast Insider Risk Management and Data Protection is during the first instance when taking on a client, when conducting risk analysis, identifying where the gaps are, and establishing baselines of what the clients are experiencing, whether it is exfiltration or understanding what the users are using. This allows me to identify behaviors from end users and create policies to mitigate those risks.

A specific example of how I have used Mimecast Insider Risk Management and Data Protection to spot a risk or stop data loss involves onboarding the client, letting it run for some time, and then analyzing the data by pulling up executive reports. Depending on the licensing, I start the configuration and close the gaps identified in the risk assessment. In some instances, if the issue is user behavior, I create trainings for the end users to raise awareness about the risks, the direction the business is taking, and how to mitigate those risks. In my field, a fully equipped user is more valuable than depending solely on the technology.

Mimecast Insider Risk Management and Data Protection's best features in my experience include user behavior analysis, the executive risk summary for stakeholders, the analysis tools available for engineers and technical people, and the responsiveness of support. Mimecast support is very effective, and I can easily reach out to them whenever I need assistance.

Mimecast Insider Risk Management and Data Protection has positively impacted my organization by making it much easier to onboard a client and start using the technology. The simulation phase where insights are being built is not too long, and moving through that into a protective environment is straightforward. The multi-tenant capability is very helpful for us as a managed service provider because we can isolate clients.

User behavior analysis specifically helps my team and stakeholders by analyzing what users do and what they are prone to do, taking into account the data that Mimecast has processed. This gives direction on how to help that user become risk aware and cybersecurity aware. Support responsiveness is very effective because I understand that security solutions can impact business operations. If an executive needs to send an email to secure a deal and a normal business activity is being blocked, the vendor's responsiveness allows me to efficiently communicate to executives that we are working on the issue and can always show progress.

Mimecast Insider Risk Management and Data Protection can be improved by incorporating artificial intelligence and machine learning into the environment for ease of operation and handling processes at machine speed.

Mimecast Insider Risk Management and Data Protection is stable in my experience. I have also tested the version on Microsoft, and while their licensing model is slightly different, it is very stable.

Mimecast Insider Risk Management and Data Protection's scalability is one of the reasons we chose Mimecast because it is easy to scale up or down as the client base changes.

Customer support for Mimecast Insider Risk Management and Data Protection is top-tier. I have never had any problems with the customer support, and they are very responsive.

When onboarding a client, they want to see results sooner and want to see that they now have some level of security. Having a quick turnaround is always very beneficial because it shows presence to the client and to the end users. It also saves time because once all false positives have been cleared out, a solution can be relied upon. After tuning all those false positives, the solution becomes accurate, which is significant.

My advice to others looking into using Mimecast Insider Risk Management and Data Protection is to take a demo, see how it works, and get a look at the features. I am confident they will find it favorable. I would rate this product and experience with a five-star rating.

My main use case for Mimecast Insider Risk Management and Data Protection is email protection, blocking spam, and creating rules to avoid spam.

A specific example of how I use Mimecast for email protection and blocking spam is that users often receive emails containing links that could compromise our system or environment. In most cases, we check the link through Mimecast to determine if it contains malware or poses a risk. If the link is risky, we block it and the email that sent it, then notify all users not to click on that link. After blocking the link, even if another person attempts to click on it, they will not be able to access it.

Mimecast has additional benefits beyond manual blocking. Sometimes the system automatically detects and blocks malicious links or files without requiring manual intervention. When Mimecast identifies a malicious link or file, the user receives a notification that the email is blocked for our review to determine if it is safe. We have also created rules in our environment to specify what is allowed and what is not allowed.

The best feature that Mimecast Insider Risk Management and Data Protection offers is malware detection. I find it very useful because it detects and blocks threats before users can click on links or open documents.

The malware detection feature makes my day-to-day work easier and safer because as soon as an email arrives with a link or document that Mimecast identifies as malicious, it blocks it. This protects our environment by preventing the threat from spreading. Even though we conduct cybersecurity training, users sometimes click on links regardless, so Mimecast's ability to detect and block threats immediately stops them from spreading across the environment.

Mimecast Insider Risk Management and Data Protection has impacted my organization positively by protecting our environment from malicious links and spam. It detects and blocks links or removes attachments from emails, preventing them from spreading across our network.

To improve Mimecast Insider Risk Management and Data Protection, I believe the product should provide more options for creating custom rules in the portal. Since hackers are constantly developing new attack methods, Mimecast should continue evolving to keep pace with these threats and give us more options to create additional rules. There have been scenarios where we felt that if Mimecast could allow us to do certain actions, we could have blocked or avoided security issues, though I do not have a specific example at this moment.

I give Mimecast Insider Risk Management and Data Protection a rating of eight because there are several areas where I feel the product could improve. There are scenarios where we find ourselves wishing we could perform certain actions within the platform. Additionally, there have been instances where a document or link has bypassed Mimecast, causing us to question why it was not blocked before reaching users.

I have been using Mimecast Insider Risk Management and Data Protection for five years. Since I joined Seacom, they have been using this solution.

Mimecast Insider Risk Management and Data Protection is stable.

I would rate the scalability of Mimecast Insider Risk Management and Data Protection between seven and ten.

I think the customer support is good, and they respond on time.

My advice for others looking into using Mimecast Insider Risk Management and Data Protection is that it is a nice product to use. I would give this product a rating of eight.

My main use case for Mimecast Insider Risk Management and Data Protection is to examine our SharePoint, OneDrive, and Teams platforms within our Microsoft Collaboration environment.

A specific example of how I'm using Mimecast with those Microsoft platforms is that we are checking what is currently being shared on that collaboration, what data might be leaving our organization, and we are putting controls in place to be notified of what is entering and also leaving our organization.

Mimecast Insider Risk Management and Data Protection becomes part of our challenge management because we are addressing the challenge of not having a data loss prevention tool in place. Since we don't have a DLP solution, this can be utilized to cover that space.

The best features that Mimecast Insider Risk Management and Data Protection offers include data security, which is about securing our organizational data. Data security is the best feature that comes with Mimecast Insider Risk Management and Data Protection. In terms of governance, we are able to ensure that the integrity of our data is maintained, as well as the confidentiality.

Mimecast Insider Risk Management and Data Protection helps me ensure the integrity and confidentiality of my data by filtering our emails. It is also our email backup solution where if our on-premises emails are not working, we can access our emails via Mimecast Insider Risk Management and Data Protection. We are also archiving through Mimecast Insider Risk Management and Data Protection. It serves as our email continuity solution. When filtering, we are filtering against phishing, spam, and other threats to ensure that our environment does not get compromised by those attacks.

Mimecast Insider Risk Management and Data Protection is not just about filtering; it is also an email continuity platform. For me, that is the best feature currently for us because if we are unable to access our emails, we know we can go to Mimecast Insider Risk Management and Data Protection to access our emails. Even if we are hit by a disaster, we know that we are still covered with Mimecast Insider Risk Management and Data Protection for our emails.

Mimecast Insider Risk Management and Data Protection has positively impacted my organization by giving us more visibility in terms of what our users are doing or which data they are sharing. Our organization is a high-profile judiciary organization in South Africa, so that visibility of what data has been shared and where is very important. Mimecast Insider Risk Management and Data Protection has afforded us that opportunity.

That visibility has made a difference by improving compliance because when we report to the Auditor-General, we are able to pull reports and show that this is the data that is currently being shared or traversing through our organization. Since we don't have a DLP solution, Mimecast Insider Risk Management and Data Protection is now covering us on that front.

Mimecast Insider Risk Management and Data Protection can be improved because we struggled with configurations. I suggest that Mimecast provide training and certification on that component and ensure that alerts are more accurate, including the fine-tuning of the alerts.

In terms of integration with other tools, there should be a look at the firewalls for integration to the perimeter security.

I have been using Mimecast Insider Risk Management and Data Protection for approximately three to four months.

Mimecast Insider Risk Management and Data Protection is stable.

Mimecast Insider Risk Management and Data Protection has been able to keep up with our organization's growth, including adding more users, expanding across departments, and adapting to larger data volumes.

The customer support is excellent.

When I joined the organization, they were already on Mimecast Insider Risk Management and Data Protection. From other organizations, I have used other solutions, but at this organization, I have used Mimecast Insider Risk Management and Data Protection since I joined.

My experience with pricing, setup cost, and licensing is good overall because we have the best account manager, so that experience was not problematic.

I cannot share a return on investment yet because we are still evaluating to determine the return on the investment.

Before choosing Mimecast Insider Risk Management and Data Protection, we evaluated other options such as Purview for the DLP solution, and cost made us move away from Microsoft.

My advice to others looking into using Mimecast Insider Risk Management and Data Protection is to proceed with it because it is a solution worth implementing. I would rate this product a 6 out of 10.

My main use case for Mimecast Insider Risk Management and Data Protection involves policy fine-tuning while analyzing patterns, incident response, and providing support and guidance to the user.

A specific example of how I use Mimecast Insider Risk Management and Data Protection for policy engineering or incident response involves working with PAN card and mobile numbers. Since we are in India, we are provided with phone number patterns, regex, and Aadhaar details as an Indian identifying number. Accordingly, we provide certain patterns so that Mimecast Insider Risk Management and Data Protection checks documents that should trigger our system to ensure nothing is violated. For the document part, as an e-commerce company, it checks that no business data is shared externally.

Regarding my main use case and how I handle sensitive information with Mimecast Insider Risk Management and Data Protection, we currently have some policies that we are not using, but we are working on different policies, such as those concerning various types of PII data. We are focused on fine-tuning to receive more critical alerts.

The best features Mimecast Insider Risk Management and Data Protection offers include providing a timestamp of each incident, which indicates when it triggers and its accuracy. However, some features we are not using yet, but we plan to proceed with them in the future.

Mimecast Insider Risk Management and Data Protection positively impacts my organization by helping us thoroughly check any kind of data that should not be mishandled, primarily for endpoint users who are sending organization documents outside. It helps us avoid any kind of data breach.

For the improvement of Mimecast Insider Risk Management and Data Protection, it would be helpful if the timestamps in the console and the timestamps in the emails where we get all outgoing mails were the same, as this would provide more clarity. Additionally, some documents do not fetch carbon copies in the emails, so we need help with that.

I have been working in my current field for three years, with two years dedicated to the DLP part and one year in endpoint EDR.

Mimecast Insider Risk Management and Data Protection is stable.

The scalability of Mimecast Insider Risk Management and Data Protection is good.

Customer support for Mimecast Insider Risk Management and Data Protection is adequate, and they are helpful.

Mimecast Insider Risk Management and Data Protection prevents data breaches by triggering alerts for each email sent outside, allowing us to see patterns of users sending documents externally. We analyze these incidents and patterns to work on any issues, and this also helps in the fine-tuning process.

I would rate Mimecast Insider Risk Management and Data Protection an eight out of ten because we need improvements in policies, and although I am not aware of other organizations' experiences, we are facing some lags, and there are points we must work on.

I advise others looking into using Mimecast Insider Risk Management and Data Protection to definitely use it for email security because it is very helpful. I have given this product an overall rating of eight out of ten.

My main use case for Mimecast Insider Risk Management and Data Protection is that in my organization, we use it as a governance policy to ensure that it's implemented for email retention, and then also email recovery. A failover should our primary email service provider fail, it works as a failover as well, and provides a security layer and encryption layers for inbound and outbound emails.

In regards to email retention, because our organization or customer is within the finance industry, regulatory policies require that we have a retention in place in case it is requested that we retrieve emails. This should be separate from your primary email source, so you need an independent, separate, or independent data retention provider in place. Another scenario where I needed to make use of it is we had a cyber attack in our organization, in our Microsoft 365 Exchange platform. The on-premises server was down and was inoperable, so it was required that we reroute all emails through our Mimecast service. Users were logging in, signing into their Mimecast profiles and accounts and then accessing their emails while a restoration was being implemented for the primary email service.

Mimecast Insider Risk Management and Data Protection has several features that we have noted, including the email signature feature enabled in it, which we use for company branding. We assign email signatures to various users in the organization, so they are automatically applied, and also used for promotional purposes, and for customer and marketing related matters.

Mimecast Insider Risk Management and Data Protection offers the ability to conduct a deep dive and granular access to previous data in our organization. We are able to retrieve emails in a secure manner. The security policies in place are used to filter spam and also protect C-suite executives from malicious attacks such as impersonation and cyber attacks.

Mimecast Insider Risk Management and Data Protection has positively impacted our organization by giving us confidence in our security. It has eased the workload that our technical team has to do in order to resolve cyber related issues. Mimecast offers cyber training material that we can pass on to our users, which makes it easier for upskilling our users in regards to cybersecurity.

Mimecast Insider Risk Management and Data Protection could be improved if they can offer a remote app for ease of use. If the team is not working from a workstation, we usually have the service access through our laptops, and if there's an interface on a mobile basis, that would be useful.

Ease of use for our newer recruits is an area for improvement. When someone just joins our team, we want an easy onboarding process for them to understand why Mimecast Insider Risk Management and Data Protection is in place. Sometimes we do not have the capacity to train someone, but we would like to ensure that Mimecast Insider Risk Management and Data Protection is able to provide that training information to get them up to speed on what our system is, what our setup is in the Mimecast platform. Maybe implementing a deep dive AI tool that understands our organization much better and can relay information to anyone that we're training would help. This way, we can pull training parameters to track areas where our technical teams can improve their understanding and knowledge base and skill base into making use of Mimecast Insider Risk Management and Data Protection better.

I have been using Mimecast Insider Risk Management and Data Protection for three years.

Mimecast Insider Risk Management and Data Protection is stable.

The scalability of Mimecast Insider Risk Management and Data Protection can be challenging at times, but once set up, it is fantastic.

I would rate customer support a seven out of ten because support is provided through a third party, and we are technically not inclined to reach out to Mimecast directly unless we go through our support vendor. I would rate the customer support an eight out of ten.

I previously used a different solution, Acronis, along with other various platforms that come with our RMM platform.

The setup process can be difficult due to the documentation process taking very long if you don't have the right technical team. Services for additional support are offered by third-party vendors that actually resell the product.

We use Azure as our cloud provider, along with the standard one that gets offered by Mimecast Insider Risk Management and Data Protection itself.

I have seen a return on investment more on time saved. In a team where our resources are limited, Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate, automatically replying to basic user incidents and providing level zero support to our end users.

My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive. It's a very expensive product to sell to other people, but usually customers accept it once they experience the risk, and not when the risk is there. When the risk occurs, that's when they want to implement it, but it can be very difficult to implement. Sometimes support can be difficult as well. Reaching out to support can be challenging for some users or for our technical team.

Before choosing Mimecast Insider Risk Management and Data Protection, I evaluated other options, including Acronis and other software offered by most antivirus product companies such as Sonos.

Mimecast Insider Risk Management and Data Protection has eased the workload for my technical team because in the Mimecast platform, we can automate certain tasks to filter certain risk criteria, using its built-in features such as spam filtering to remove all unnecessary spam, so it does not bombard or cause issues for our users. Should a specific email be required and confirmed that it's secure, then we release it. It also helps us manage and keep us up to date in regards to all relevant threats in the specific time frame or in the time period that we're in.

I advise others looking into using Mimecast Insider Risk Management and Data Protection to give it a try and see for themselves. If they have access to a demo, they should really give it a trial and see for themselves. I would rate this product a ten out of ten.

My main use case for Mimecast Insider Risk Management and Data Protection is email security, as I have deployed it as my email gateway to protect against any kind of phishing attempts or malicious email attempts.

A specific example of how Mimecast Insider Risk Management and Data Protection helped me catch or block a phishing attempt or malicious email is that we deployed some gateway policies and content-based pattern matching policies. We identified recent campaigns we were facing in the organization and created regex-based patterns on the content matching side, which helped me mitigate the threat by matching that content from the gateway policies and blocking the emails that were potentially phishing.

My day-to-day use case, being a security engineer or security analyst, is to investigate the emails that users report and purge the emails. Mimecast Insider Risk Management and Data Protection gives very good functionality for purging emails or reviewing reported emails, which helps me significantly with investigation apart from blocking threats.

The best features Mimecast Insider Risk Management and Data Protection offers are its machine learning algorithms for content matching and data protection features, which are superior.

The machine learning algorithms and data protection features have made a difference for me as I explained earlier, with the same practical goals where I deployed them.

Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information. Multiple users attempted unauthorized or accidental disclosures during both testing and production phases.

There are no particular reviews on improvement from my side regarding Mimecast Insider Risk Management and Data Protection.

I think the UI of Mimecast Insider Risk Management and Data Protection can be more optimized, as it feels slow and laggy at points. If that can be optimized and improved, that would be better.

I have been using Mimecast Insider Risk Management and Data Protection for the last one year.

Mimecast Insider Risk Management and Data Protection is stable.

Its scalability is pretty good because it is deployed on a cloud base, so we do not have to manage the scalability part of it.

The customer support for Mimecast Insider Risk Management and Data Protection is good; I have never interacted with them, but I hear it is good.

I do not think we switched from any other solution.

I was not part of the deployment or procurement process for Mimecast Insider Risk Management and Data Protection.

As I mentioned, I was not part of the procurement or deployment phase, so I cannot speak to the experience with pricing, setup cost, or licensing.

I have not seen a return on investment as of now, but if we really need to measure it, we have seen a significant downfall in phishing emails getting delivered to user inboxes, which is a good point.

Before choosing Mimecast Insider Risk Management and Data Protection, I did not evaluate other options; there were no other options considered.

My advice for others looking into using Mimecast Insider Risk Management and Data Protection is to evaluate it, and if it fits your needs, it is a good solution. I would rate this product a 9 out of 10.