Mindtickle
MindTickleExternal reviews
2,220 reviews
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Virtual rooms great for sales and game changer for Customer Onboarding
What do you like best about the product?
As our operations coordinator, I manage customer onboarding. Referenceable completely transformed our onboarding process. Historically we used a combination of tools to facilitate our process. Multiple tools and communication channels created inefficiencies and confusion.
We love Referenceable's ability to streamline our onboarding process with customized virtual environments for every customer. Everything we need to scope, train, and implement our customers happens through our virtual rooms. The virtual rooms track engagement which alerts our CSR team when and how to manage the account. We also love how the room builds a knowledge bank for stakeholders. Our customers love that they can asynchronously engage our content on their schedules versus trying to coordinate all team members into one meeting.
We love Referenceable's ability to streamline our onboarding process with customized virtual environments for every customer. Everything we need to scope, train, and implement our customers happens through our virtual rooms. The virtual rooms track engagement which alerts our CSR team when and how to manage the account. We also love how the room builds a knowledge bank for stakeholders. Our customers love that they can asynchronously engage our content on their schedules versus trying to coordinate all team members into one meeting.
What do you dislike about the product?
The platform currently meets our needs perfectly, but we'd love to see a few more workflow/staging options. We're excited to see these new features in the upcoming releases!
What problems is the product solving and how is that benefiting you?
We are specifically trying to solve customer onboarding processes. Customer onboarding is essential to get off on the right foot and provides the foundation for revenue retention. In high-growth companies such as ours, it is difficult to onboard both quickly and effectively. Referenceable solved this by providing a seamless solution for our CSR team to collaborate with our customers.
Powerful tool to enable sales team & your buyers
What do you like best about the product?
Managing a high-growth team through complicated B2B sales cycles is always challenging. We needed a solution to help us enable our sellers and accelerate deals with our buyers. We selected Referenceable because it solved both challenges for our team.
We like that it is probably one of the most straightforward tools to use on the market. Adoption is key to the success of any tool. Sales tools are historically complicated and time-consuming. Our team selected Referenceable because it was easy and quick to use.
We also love the fact that it empowers our buyers. Typically, it is a lot of work for our buying champions to coordinate navigating the deal with the evaluation team. Referenceable streamlines this process for our buyers and makes it super easy for them to sell the deal internally using one single link.
We like that it is probably one of the most straightforward tools to use on the market. Adoption is key to the success of any tool. Sales tools are historically complicated and time-consuming. Our team selected Referenceable because it was easy and quick to use.
We also love the fact that it empowers our buyers. Typically, it is a lot of work for our buying champions to coordinate navigating the deal with the evaluation team. Referenceable streamlines this process for our buyers and makes it super easy for them to sell the deal internally using one single link.
What do you dislike about the product?
The only thing we disliked initially was integration with our push-to-call and video system we use to connect buyers and sellers. Referenceable has great support and added custom buttons for our sales team to utilize.
What problems is the product solving and how is that benefiting you?
Problems:
- Complicated and lengthy sales cycles
- Coordinating 5-10 members on the buyer evaluation team
- Accelerate our deal velocity
Benefits:
- We've seen significant improvements in our seller's ability to navigate and accelerate their deal cycles efficiently.
- We've seen a significant reduction in emails and endless back and forth between our sellers and deal evaluation teams. This has helped materially reduce our sales cycles.
- We've seen significant buyer enablement. Our buyers love using Referenceable because it makes it easy for them to navigate the deal process.
- Complicated and lengthy sales cycles
- Coordinating 5-10 members on the buyer evaluation team
- Accelerate our deal velocity
Benefits:
- We've seen significant improvements in our seller's ability to navigate and accelerate their deal cycles efficiently.
- We've seen a significant reduction in emails and endless back and forth between our sellers and deal evaluation teams. This has helped materially reduce our sales cycles.
- We've seen significant buyer enablement. Our buyers love using Referenceable because it makes it easy for them to navigate the deal process.
Nice Training Tool!
What do you like best about the product?
Fully interactive, with a lot of videos and excellent tests. The tool is greatly organized and allows you to find content easily. Also, it's integrated with our single sign on, that saves us a lot of time to access.
What do you dislike about the product?
Nothing! The tool is really complete, friendly to the users.
What problems is the product solving and how is that benefiting you?
It allows me to self-train and acquire more and more knowledge. Also, I can access content thru mi laptop and mobile phone with exactly the same user experience.
Work Learing
What do you like best about the product?
I love how interactive it is, and how it has many forms of learning .
What do you dislike about the product?
You can get lost some times in it drop down menu when looking for a lesson
What problems is the product solving and how is that benefiting you?
We are learning how to trouble shoot items. and it help us learn for thing you can go back on.
happy customer review
What do you like best about the product?
Dashboard, Easy navigation, and progress report
What do you dislike about the product?
Frequency of sending alerts and progress reports for the running/assigned courses. Sometimes it is annoying.
What problems is the product solving and how is that benefiting you?
Tracking my learning along with my peers. It gives a competitive feeling.
Recommendations to others considering the product:
I strongly recommend and advocate for MindTickle
MIndTickle Review
What do you like best about the product?
The training platform is easy to use and the videos are very helpful
What do you dislike about the product?
I have yet to see any downsides to the platform.
What problems is the product solving and how is that benefiting you?
New Employee onboarding is easier as the videos teach them mostly everything they need to get up to speed.
Very easy to navigate and use
What do you like best about the product?
the course selection process is very easy
What do you dislike about the product?
I haven't had any issues with mindtickle
What problems is the product solving and how is that benefiting you?
gain a better understanding of our products, being able to communicate benefits more effectively to customers
MindTickle review 2021
What do you like best about the product?
The most helpful thing I like about MindTickle is the consistent delivery of company communication and important items that can be communicated to a large sales group like ours.
What do you dislike about the product?
I dislike the ability to correct an answer, although Kristen and Beth are amazing in correcting and applying credit when merited.
What problems is the product solving and how is that benefiting you?
Spreading important communication to our sales organization in a timely fashion helps all get the same messaging. I look forward to hearing the announcements and following new processes outlined in the communication.
Senior Solutions Engineer
What do you like best about the product?
The pieces of training are up to date and very detailed also it helps in encouraging self-learning
What do you dislike about the product?
Nothing in particular, but i wish there was option to track individual progress with respect to different products
What problems is the product solving and how is that benefiting you?
Learning end to end about a product also benefit wise im updated with the latest additions to the product
My Experience with Mind Tickle Training
What do you like best about the product?
What I like best about Mindtickle is that it is easy to navigate and interactive. Mindtickle walks you step by step through the training and will make sure that you have not missed any part of the training. It provides you with immediate results and has up-to-date tracking of your progress. The program is set up to make learning easy and fun, instead of sitting through boring lectures all day long. Mindtickle is set up to be interactive as though you are playing a game.
What do you dislike about the product?
What I dislike the most is that I would like to see more than multiple-choice questions for the quiz section of the training.
What problems is the product solving and how is that benefiting you?
Mindtickle has made it easy to learn how to navigate through the companies software and I am able to go back and review any mind tickles as needed. It has increased my performance and overall made it easier to complete my daily task.
Recommendations to others considering the product:
Mindtickle is an excellent way to train new employees and allows managers to continue helping when they are needed ongoing business needs.
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