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Mindtickle

MindTickle | 1

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External reviews

2,205 reviews
from G2

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    Computer Software

Solid product

  • November 08, 2017
  • Review provided by G2

What do you like best about the product?
Solid product, has all the essentials and continuing to add good features
What do you dislike about the product?
Slightly narrow on vision, would do well to acquire a csm
What problems is the product solving and how is that benefiting you?
Sales readiness

    Internet

Excellent product, excellent staff!

  • November 06, 2017
  • Review provided by G2

What do you like best about the product?
MindTickle is a simple but robust platform that allows you to quickly setup training material and retrieve analytic information (in layers) for your learners. The staff is responsive and can provide useful insight into training best practices.
What do you dislike about the product?
I cannot complain about the MindTickle experience. If I really had to search for something it would be the occasional data discrepancy that might happen in the Analytics tab. The team has made tremendous efforts to resolve this and the problem has not occurred recently.
What problems is the product solving and how is that benefiting you?
To create a robust platform for delivering "right now" training modules to our Sales reps both locally and in the field. The team at MindTickle have gone the extra mile to ensure their clients have the right tools needed to properly deploy an LMS.
Recommendations to others considering the product:
Certainly worth a try if you are fresh to Sales Enablement and you want a team that is experienced and willing to help guide you to success.

    Computer Networking

It's a serious pain to use and not very easy to navigate. It's a real shame we use this tool.

  • October 17, 2017
  • Review verified by G2

What do you like best about the product?
I like the user friendly nature of the platform. It's pretty clear once you're inside a module.
What do you dislike about the product?
searching and identifying sections is very difficult. It's impossible to search things coherently and a lot of people just end up not reviewing any of the lessons.
What problems is the product solving and how is that benefiting you?
Sales training. I would recommend exploring other platforms.

    Computer & Network Security

MindTickle experience

  • October 05, 2017
  • Review verified by G2

What do you like best about the product?
MindTickle has been a great tool in corporate events to share info and collaborate with co-workers
What do you dislike about the product?
In some cases, documents don't load correctly
What problems is the product solving and how is that benefiting you?
I use MindTickle during our Sales Meetings to take pre-works, qualify presentations, review material online, do quizzes and share information with my peers.
Recommendations to others considering the product:
On my personal experience, this is a great tool to communicate and collaborate online

    Alex H.

great enablement tool

  • June 12, 2017
  • Review provided by G2

What do you like best about the product?
On-boarding, training and re-enforcement can take a ton of time. MindTickle enables me to do it in a quarter of the time and most importantly make sure it is all re-enforced.
What do you dislike about the product?
UI could use a little improvement. It can sometimes be difficult to navigate.
What problems is the product solving and how is that benefiting you?
Training and sales enablement can cost time and resources. We get rid of that with MindTickle.

    Internet

Solution for sales enablement and onboarding

  • May 24, 2017
  • Review verified by G2

What do you like best about the product?
MindTickle is very easy to use with a simple structure of importing existing materials and then embedding in question options for engagement. The structure of courses or "quick updates" (small snippets that you can push to mobile) that work on desktop and mobile, plus the automated analytics and email scheduling make it a fast to deploy training without a lot of manual administration.
What do you dislike about the product?
MindTickle is still early in offering some of the more advanced features such as flexible analytics (you have to export to Excel to do deep data manipulation), automated reporting, or any kind of video editing in the platform itself. It also could use some better self-training materials, though their account management team is stellar, quick to act, very responsive, and very eager to support.
What problems is the product solving and how is that benefiting you?
We use MindTickle to enable our field sales team, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across our sales team, accelerating and improving our relationship with Sales while ensuring that the many changes that occur in our fast-paced business are adopted.
Recommendations to others considering the product:
MindTickle is a fast way to get started on sales enablement and is very easy to use for new users (which helps if you are trying to have many within your organization to support content development). It has enough analytics to get started on trackable sales training and it's user interface is extremely simple and mobile-friendly to support your account executives who are inevitably using the tool while on the road.

    Cherise C.

Easy to administer, user friendly and highly applicable towards today's sales force

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
MindTickle has many cool functions - their quick updates are easy to use and disseminate information in a short amount of time, the courses have been highly effective for engaging new hires prior to arriving at Bootcamp, but it's the Missions that really bring the rubber to the road. The Missions are easy for both admin, user, and reviewer and memorializes the evolution of a sales rep's progress, as well as provides peer-to-peer examples for practice pitches and demos.
What do you dislike about the product?
Overall, I think the platform is solid. The platform could be even better if it was further integrated into SFDC: course performance tied to the User profile and corresponding Opportunities/Revenue attributes. This way, admins could correlate sales rep performance with other achievements within SFDC.
What problems is the product solving and how is that benefiting you?
Prior to using Mindtickle, our Bootcamp was the first exposure our reps had to classroom study of Egnyte and its products. Since deploying Mindtickle, reps completed the prerequisite "homework" in Mindtickle, and came to Bootcamp ready to discuss, ask questions and perform live sales simulations, thus making our new hire onboarding much more effective.
Recommendations to others considering the product:
Part of the appeal of Mindtickle was the Professional Services and the Customer Success. Their knowledge of sales enablement best practices runs deeper than the platform, but extends into execution and cadence of training and deployment. Their PS also goes above and beyond in creating a well-rounded course that is attractive, coherent and informational.

    Mark T.

Vice President - Global Enablement

  • May 15, 2017
  • Review verified by G2

What do you like best about the product?
MindTickle is an easy to use and administer cloud-based sales effectiveness platform. As the leader for our enablement vision/strategy I like the focus on continuous product enhancements to help drive "enablement-on-demand", simple configuration, analytics and reporting.
What do you dislike about the product?
being somewhat new to the market, it's hard to find administrators/operations staff familiar with the platform...however, since the technology is so easy to administer/use, this is not a big issue.
What problems is the product solving and how is that benefiting you?
In a hyper-growth start up, we need the ability to quickly create learning assets (curriculum series, courses, updates, missions) along with the ability for our sales leaders to coach and help certify our global sales force...especially new hires. Our enablement team is small so being able to scale, support the growing demands and stay one step ahead is critical. MindTickle continues to have a positive impact as we address these dynamics all while positively impacting new hire time to ramp and overall sales productivity.
Recommendations to others considering the product:
Take time to meet with their executive team...they ultimately had the most impact on our decision to partner with MindTickle (confidence, credibility, genuine concern with our needs short/long term).

    Jordy B.

Great, cutting-edge on-demand learning platform!

  • May 15, 2017
  • Review verified by G2

What do you like best about the product?
MindTickle's user experience is the most attractive. The gamification features really make it fun and effective for sales reps to engage with the platform. The real time leaderboard while taking courses creates a healthy competition between sales reps, each of them wanting to have the best score. Being able to have sales reps interact with the content throughout the courses increases knowledge absorption and allows us in Sales Management to make sure they integrated the knowledge and have them certified on the content. From all the on-demand sales learning platforms we evaluated, MindTickle was the most innovative and engaging platform. We've had great customer support and guidance from MindTickle to help us design our sales onboarding and ongoing training programs. Really happy customer!
What do you dislike about the product?
There is not much to dislike about MindTickle. It is really a great on-demand learning platform. The only area of improvement would be their admin interface to make it even easier to create courses. I know they are actively working on improving courses administration and have taken into account our specific input. We've already seen great enhancements.
What problems is the product solving and how is that benefiting you?
MindTickle helps us onboard our sales reps in a more effective way. It helps reduce the time to first deal and the overall sales ramp up time for new sales hires. It also allows us to provide on-going training and coaching to constantly increase sales effectiveness.

    Steve W.

Sales Learning & Certification Program Built & Launched in 1 Month

  • May 15, 2017
  • Review verified by G2

What do you like best about the product?
The challenge when designing our Sales Champions Program was how do we build true "sales capability" by ensuring that the knowledge and skills learnt are internalised and transferred to execution in the field....this is what Mindtickle helps us achieve.

The true value of Mindtickle to Mendix are Missions.... these are activities that allow individuals in our sales team to practice and demonstrate that they can perform real world selling tasks which when combine indicate a level of productivity (the individual can perform in a professional, independent and autonomous manner).

Missions allow our team to practice, receive coaching and be certified on tasks such as:
- Explaining key concepts with precision in a concise manner as if talking with a prospect on the phone
- Demonstrate the ability use key tools in our sales stack like DiscoverORG, LinkedIn, SalesLoft etc.
- Demonstrate the ability to write compelling and effective emails and documents
- Demonstrate their ability to deliver engaging and on-message message presentations
- Demonstrate their ability to execute key pipeline generation activities such as outbound calls and discovery conversations
What do you dislike about the product?
- Reporting needs to be improved to make Mindtickle easier to operationalise (manage the people and processes around Mindtickle)
- Licencing and pricing seems to be unclear as new functionality is added...there could be more clarity around what is included and what's not included in the standard licence fee
What problems is the product solving and how is that benefiting you?
Business Problems
- New hire on-boarding of commercial roles across EMEA and US
- Sales performance improvement

Benefits
- Consistent and elevated standard of execution in-field
- New hires engaging with prospects much faster and with more confidence
Recommendations to others considering the product:
- Architect the program at high level…..design out each phase…be agile, and move fast
- get the highest level of support and sponsorship (CEO, CRO…)
- Leverage excellence in the organization……….. Eg. built by sales for sales
- Focus on high leverage activities….make it applicable to what a sales person has to do……direct value to them day – day
- Keep learning short….Keep missions short
- Challenge, recognise success, report, reward

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