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Mindtickle

MindTickle | 1

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External reviews

2,205 reviews
from G2

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    Adam M.

Senior Program Manager, Global Sales Enablement

  • May 05, 2017
  • Review verified by G2

What do you like best about the product?
The customer success team is incredible. The support I have received while rolling out our new onboarding program with very aggressive delivery dates could not have been achievable if it weren’t for the collaboration and support I received from the customer success team. MindTickle felt like an extension of our team with the same passion one would expect from an internal employee.
What do you dislike about the product?
Dislike is too strong of a word. I look forward to future enhancements in the top level organization of the learning board for users. As we continue to leverage MindTickle for more and more business needs, we need to ensure the learning path remains clearly defined for those interfacing the application.
What problems is the product solving and how is that benefiting you?
As a rapidly growing public company, it is critical that we are able to ramp new sales teams in the most effective and efficient way possible. Every new hire learns and thinks in a different way and it is important that we deliver a rich learning experience that addresses this variation. With the help of MindTickle, we were able to implement a full 90-day onboarding experience for our new sales teams that included more than the traditional talking head videos. A combination of assessments, interactive learning, quizzes, surveys, mission-based exercises, and coaching sessions that are automated with the MindTickle program allows us to achieve our goals. Meanwhile, the solution allows us to assess effectiveness and look for opportunities to further enhance the program.
Recommendations to others considering the product:
In addition to leveraging MindTickle for the Nutanix sales onboarding program, we continue to leverage the solution to roll out continued education for our existing sales teams as well as facilitate preparatory work for upcoming sales events. We are already discussing how we can more broadly adopt the solution to leverage its capabilities across other functions throughout the company.

    Sanchit M.

Mindtickle is the best sales enablement platform for sales reps

  • May 03, 2017
  • Review provided by G2

What do you like best about the product?
We have been using MIndtickle at Townscript for last 2 years. It is one of the best products which we use. The best thing about it is, it's cost effective and its seamless integration with Salesforce makes it killer. We can frequently update our sales reps through the platform about new product updates and other important things. I highly recommend Mindtickle.
What do you dislike about the product?
There's nothing to dislike in Mindtickle product or their service.
What problems is the product solving and how is that benefiting you?
We have distributed sales team. It helps in keeping connected with everyone. It's a great way to keep your team updated with product upgrades.

    Internet

Director of Training for 100 sellers enhances learning with MindTickle

  • April 25, 2017
  • Review verified by G2

What do you like best about the product?
The ability to track and review submissions
What do you dislike about the product?
Difficult to make changes en masse, for example each Learner's Profile must be opened to update a field.
What problems is the product solving and how is that benefiting you?
The hassle of tracking and collecting training output through Google Docs and Spreadsheets. Have saved lots of time and effort.
Recommendations to others considering the product:
Be sure to set up Success Criteria/Metrics with your Customer Success Manager

    Dan F.

My experience working with Mindtickle has been excellent for 2 years now!

  • April 12, 2017
  • Review provided by G2

What do you like best about the product?
Great product and great people. I get great support when I need it which is not always the case when dealing with software companies.
What do you dislike about the product?
No software product is perfect so there are always new features you want but Mindtickle has done a great job of releasing new updates.
What problems is the product solving and how is that benefiting you?
I'm able to scale my sales training business by delivering training to thousands of customers concurrently.
Recommendations to others considering the product:
Anyone who is serious about training and onboarding their sales team should be considering Mindtickle. The product is awesome and sales people love using the tool. You can create a lot of really cool courses and exercises that you can't do with other tools.

    Computer Software

Redefining Enablement

  • March 31, 2017
  • Review verified by G2

What do you like best about the product?
Our team loves MindTickle - adoption of the tool has been great. Tailored for sales specifically, so the use case works great for on-demand content, knowledge sharing, and crowdsourcing best practices.

Top areas:
-Ease of use
-Flexibility
-Gamification
-Analytics
What do you dislike about the product?
There is nothing in particular I would say "dislike."

We have provided them feedback on areas that need improvement and they have been more than receptive to our needs.
What problems is the product solving and how is that benefiting you?
Readying our sales team with consistent training, messaging, and coaching for improvement.
-Scalable onboarding tool
-Consistent on-demand training
-Mobile accessibility of the above

    Insurance

User Friendly

  • March 31, 2017
  • Review provided by G2

What do you like best about the product?
The learner navigation process has been very diligently placed, The gamification feature adds up to the element of fun and excitement while learning
What do you dislike about the product?
It would have been an added advantage if the gamification has a progressive method of quiz.
What problems is the product solving and how is that benefiting you?
Currently a good number of learning interventions and employee engagement activities are been addressed throught Mindtickle and also as a sales readiness platform.

    Retail

One of the Best online training Platform

  • March 30, 2017
  • Review verified by G2

What do you like best about the product?
We used MindTickle for mobile-based training and coaching environment to enable our retail store associates. Within one month of deployment, we have all 700 users fully engaged.
Their Customer Success team is proactive and provides us with best practices to make the best use of the platform. We are able to correlate the impact of training on store reps’ performance.
What do you dislike about the product?
Our reps are on mobile only. An OTP based login will streamline the process. They are already working on this.
What problems is the product solving and how is that benefiting you?
We are trying to generate a culture of customer-centric approach within the store reps to drive more business. We see the following benefits:

1. Enable our reps to stay prepared for every customer scenario
2. Prepare our reps to actively cross-sell and up-sell based on customer context
3. Correlate the impact of training on performance
Recommendations to others considering the product:
One should definitely go with this

    Electrical/Electronic Manufacturing

Great tool for sales capability building and on the go learning

  • March 29, 2017
  • Review verified by G2

What do you like best about the product?
Excellent support from the team
Flexibility on content management
Manager reports and other analytics options
Mission feature is a game changer
What do you dislike about the product?
Not a dislike but areas which can be improved
1. Content loading on app
2. possibility for interaction
What problems is the product solving and how is that benefiting you?
1. Enabling our sales team and eco system to have all relevant info on finger tips and reduce TAT to customers
2. on going skill building. expanding the reach and access
3. People productivity

    Chetan S.

MindTickle review

  • March 27, 2017
  • Review provided by G2

What do you like best about the product?
Service team, innovation in products, easy to use, Support team's service turn around time is excellent
What do you dislike about the product?
Prolonged customization, activation process can be easier, need a more colourful and exciting user interface
What problems is the product solving and how is that benefiting you?
Helps in online training of our team, developing learner skills, sharing updates across all units within the company within multiple cities

    Brighton Lance Y.

Universally Applicable Product w/ Tailored Fit Results

  • March 27, 2017
  • Review provided by G2

What do you like best about the product?
Hands-on customer success team and versatile product.
What do you dislike about the product?
The product had great bones and was in the process of filling in all of the gaps.
What problems is the product solving and how is that benefiting you?
How to train 1200 employees globally in matters ranging from sales methodologies to product applications.
Recommendations to others considering the product:
Give it a try. We had great results.

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