Mindtickle
MindTickleExternal reviews
2,218 reviews
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Great for onboarding, good for growth
What do you like best about the product?
The ability for courses to be parsed out over multiple subjects and instances makes learning more palatable than just an hourlong video.
What do you dislike about the product?
It can be a lot of information to navigate when you’re looking for something specific. It is helpful, however, when you are just looking to learn something (not specific).
What problems is the product solving and how is that benefiting you?
Onboarding to a new company/product is easier when courses are completed via mindtickle.
Great Platform for Sales Enablement
What do you like best about the product?
Easy to use platform with great gamification options. You can use content that you create or link to other content to be used for training.
What do you dislike about the product?
The reporting could be improved. The visualizations are good but I would like to be able to have more visibility across groups versus having to pull separate reports for each. There are also some UI improvements that could be done to make the administration role easier. In some areas of the platform it isn't clear where learner information can be updated.
What problems is the product solving and how is that benefiting you?
Onboarding of new client-facing team members.
Benefits:
- The amount of classroom time required has been reduced as courses are self-service and available to new employees on day one. Faster ramp up for new reps.
- Integration with Salesforce makes it easy for team members to access the platform.
- Using role plays gives team members the comfort level they need in the field.
Benefits:
- The amount of classroom time required has been reduced as courses are self-service and available to new employees on day one. Faster ramp up for new reps.
- Integration with Salesforce makes it easy for team members to access the platform.
- Using role plays gives team members the comfort level they need in the field.
Recommendations to others considering the product:
Start with a blueprint for your content and have some content ready before you get started. Your plan should include not only training courses but a schedule of regular updates that can be pushed out to the team to maintain their engagement with the platform. The Missions feature in MindTickle is great and can be used for salespeople to practice a pitch or objection handling. Make sure that sales leadership is committed to using Missions on a regular basis to get the most out of it. You don't have to have all of your content ready before you start. Videos and other materials can be uploaded and released quickly and you can continually add to your curriculum.
MindTickle can be a meaningful component of your professional training programs
What do you like best about the product?
Easy to use and mobility is complete. Can login anywhere from computer or tablet.
What do you dislike about the product?
Difficulty navigating the mainpages of videos--can be hard to tell if there is more content or not.
What problems is the product solving and how is that benefiting you?
We're complementing our internal sales and recruiting training programs for new hires.
Recommendations to others considering the product:
Make sure to complement it with other products. You may need to reinforce concepts with follow up coaching.
Clunky but it's Getting There
What do you like best about the product?
Mindtickle is great for training purposes. It helps you record videos on question that is often asked for training. You are able to refer back and hear your team and how they approach certain things.
What do you dislike about the product?
Crashes, deletes full work done and doesn't restore it. This was a frustration because everyone had to restart their work again. The recording feature also tends to crash a lot. Many of the videos don't record.
What problems is the product solving and how is that benefiting you?
Sales enablement, what is practical for a good training and sources for training. A great source to go back and see how you can combat objections.
Recommendations to others considering the product:
Take the time to get the know the product. I would suggest managers to do an on boarding of the product, getting familiar with how to navigate it. Also suggest having managers give a time frame to get things on time with the deadline. We were introduced to mindtickle and only had 4 days to submit 4 assignments but the software kept crashing so we weren't able to get things done on time.
Solid product
What do you like best about the product?
Solid product, has all the essentials and continuing to add good features
What do you dislike about the product?
Slightly narrow on vision, would do well to acquire a csm
What problems is the product solving and how is that benefiting you?
Sales readiness
Excellent product, excellent staff!
What do you like best about the product?
MindTickle is a simple but robust platform that allows you to quickly setup training material and retrieve analytic information (in layers) for your learners. The staff is responsive and can provide useful insight into training best practices.
What do you dislike about the product?
I cannot complain about the MindTickle experience. If I really had to search for something it would be the occasional data discrepancy that might happen in the Analytics tab. The team has made tremendous efforts to resolve this and the problem has not occurred recently.
What problems is the product solving and how is that benefiting you?
To create a robust platform for delivering "right now" training modules to our Sales reps both locally and in the field. The team at MindTickle have gone the extra mile to ensure their clients have the right tools needed to properly deploy an LMS.
Recommendations to others considering the product:
Certainly worth a try if you are fresh to Sales Enablement and you want a team that is experienced and willing to help guide you to success.
It's a serious pain to use and not very easy to navigate. It's a real shame we use this tool.
What do you like best about the product?
I like the user friendly nature of the platform. It's pretty clear once you're inside a module.
What do you dislike about the product?
searching and identifying sections is very difficult. It's impossible to search things coherently and a lot of people just end up not reviewing any of the lessons.
What problems is the product solving and how is that benefiting you?
Sales training. I would recommend exploring other platforms.
MindTickle experience
What do you like best about the product?
MindTickle has been a great tool in corporate events to share info and collaborate with co-workers
What do you dislike about the product?
In some cases, documents don't load correctly
What problems is the product solving and how is that benefiting you?
I use MindTickle during our Sales Meetings to take pre-works, qualify presentations, review material online, do quizzes and share information with my peers.
Recommendations to others considering the product:
On my personal experience, this is a great tool to communicate and collaborate online
great enablement tool
What do you like best about the product?
On-boarding, training and re-enforcement can take a ton of time. MindTickle enables me to do it in a quarter of the time and most importantly make sure it is all re-enforced.
What do you dislike about the product?
UI could use a little improvement. It can sometimes be difficult to navigate.
What problems is the product solving and how is that benefiting you?
Training and sales enablement can cost time and resources. We get rid of that with MindTickle.
Solution for sales enablement and onboarding
What do you like best about the product?
MindTickle is very easy to use with a simple structure of importing existing materials and then embedding in question options for engagement. The structure of courses or "quick updates" (small snippets that you can push to mobile) that work on desktop and mobile, plus the automated analytics and email scheduling make it a fast to deploy training without a lot of manual administration.
What do you dislike about the product?
MindTickle is still early in offering some of the more advanced features such as flexible analytics (you have to export to Excel to do deep data manipulation), automated reporting, or any kind of video editing in the platform itself. It also could use some better self-training materials, though their account management team is stellar, quick to act, very responsive, and very eager to support.
What problems is the product solving and how is that benefiting you?
We use MindTickle to enable our field sales team, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across our sales team, accelerating and improving our relationship with Sales while ensuring that the many changes that occur in our fast-paced business are adopted.
Recommendations to others considering the product:
MindTickle is a fast way to get started on sales enablement and is very easy to use for new users (which helps if you are trying to have many within your organization to support content development). It has enough analytics to get started on trackable sales training and it's user interface is extremely simple and mobile-friendly to support your account executives who are inevitably using the tool while on the road.
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