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MindTickle Democratizes LMS
What do you like best about the product?
Being hosted on a multi-tenant SaaS platform, we are always on the latest version of MindTickle, and the focus on only one version enables development of new features at a rapid pace. The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification. The responsiveness of the MindTickle team to our requests is phenomenal, and they have adapted the product beautifully for use by Cloudera's Sales, Support, HR, and Business Alliance functions. MindTickle exposes their APIs so that we can integrate with Okta and thereby automate user and group management.
What do you dislike about the product?
Major improvements to the reporting and metrics and more granular roles are in progress and will be highly appreciated. Development of a user community and a conference will come in time.
What problems is the product solving and how is that benefiting you?
We are able to deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.
Recommendations to others considering the product:
Content development can require significant resources, so leverage MindTickle's competent professional services staff.
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Training Program Manager
What do you like best about the product?
I love working with the Mindtickle team to translate our vision into a systemic solution. The response from the internal users has been overwhelmingly positive. It has made my job incredibly easy, our adoption rate at launch was 90%.
What do you dislike about the product?
Honestly, there is nothing we are dissatisfied with. The product and team have exceeded our expectations.
What problems is the product solving and how is that benefiting you?
Adoption has gone up
Engagement has gone up
Automation saves us time and money
Reporting that helps justify our successes
Engagement has gone up
Automation saves us time and money
Reporting that helps justify our successes
Recommendations to others considering the product:
Don't let the fear of migration from an old, limited LMS platform prevent you from making the move to Mindtickle. They make it incredibly easy, and you'll look like a genius immediately after going live.
LMS launch for Instart Logic
What do you like best about the product?
The solution is easy to use and we like the Salesforce integration. 14 out of 16 users of the initial role play had no issues.
What do you dislike about the product?
Some minor issues appeared and were resolved pertaining to the initial role play.
What problems is the product solving and how is that benefiting you?
Onboarding, continuous training, and real-time updates.
Great product with room to grow
What do you like best about the product?
- Ease of content creation
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
What do you dislike about the product?
Areas for improvement...
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
What problems is the product solving and how is that benefiting you?
Business impact...
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
Great UI, Even Better Support
What do you like best about the product?
MT is a modular system that is extremely well thought out. It allows us constantly update our materials as our products evolve, create new and meaningful interactions for our sales reps, and allows us to ensure our teams are receiving the relevant knowledge to be successful. The Missions are far more effective to validate knowledge retention than other solutions we've tried.
What do you dislike about the product?
There are still certain features that are in production, but updates are made in a way that allows us to ensure growth of the trainings. I do wish there were easier ways to update users and reviewers, from a single screen.
What problems is the product solving and how is that benefiting you?
We're fully productizing our training and how we disseminate information to our global staff. It's easy for us to create and upload new trainings, the MT staff, Sameer in particular, are amazingly supportive, and we're already seeing the fruits of our labor.
One of the Best People and Sales Enablement solution I've experienced
What do you like best about the product?
It helped in created Impact in Sales Enablement from day 1
Just so easy for employees to use
Great User Experience and User Interaction
Speed of designing elements for learning and enablement and collaborating
A superb customer service and instructional design team that helps you get off the blocks even if you don't have your own instructional design team
Great consulting advice on how to make sales learning impactful, resonant and business centric
Just so easy for employees to use
Great User Experience and User Interaction
Speed of designing elements for learning and enablement and collaborating
A superb customer service and instructional design team that helps you get off the blocks even if you don't have your own instructional design team
Great consulting advice on how to make sales learning impactful, resonant and business centric
What do you dislike about the product?
It could have helped if they could share some pre-existing material that other organizations have approved for sharing. Helps get started faster. But I guess that's proprietary and it's good that they respect that.
What problems is the product solving and how is that benefiting you?
1. Enabling my sales team and sales extension team go to market faster
- It has helped my sales team in singing from the same song book
2. Refreshers in product training and sales management
- helps in growth of my sales leaders and sales individual contributors
3. Onboarding and reducing ramp up time
- I clearly see this as helping reduce the ramp up time to negative days (-10) in some of the jobs for which we regularly hire, as the solution allows us to share access outside of the core domain / company.
- It has helped my sales team in singing from the same song book
2. Refreshers in product training and sales management
- helps in growth of my sales leaders and sales individual contributors
3. Onboarding and reducing ramp up time
- I clearly see this as helping reduce the ramp up time to negative days (-10) in some of the jobs for which we regularly hire, as the solution allows us to share access outside of the core domain / company.
Recommendations to others considering the product:
Go for it if you want to see clear impact for your sales organization that is scalable, adaptable to your growth and can redefine the way you communicate ever lasting impact.
Sales Enablement at a Global FMCG firm
What do you like best about the product?
There are many things to like. Especially in the case of my organisation which has 1500+ field sales supervisors. Some of whom have been working for >15 years and belong to the generation that is not the most tech savvy of the lot. Mindtickle has allowed me address the Sales development & Sales Capability needs of the organisation at a much faster pace than would have been possible with a traditional e-learning platform.
I would divide my likes into 3 parts:
1. User experience - Simple & easy to understand UI - The platform (web & app) is extremely easy to use & very intuitive for even the most technoligically challenged epmployees.
2. Admin experience - This is the heart of the platform & what really makes it stand out from the clutter. Detailed analytics of Consumption of information, Knowledge score, & learner level reports allow one to mine the data & directly correlate the same with business goals.
3. The Mindtickle team - The best part has been the people @Mindtickle. Ever open to feedback & the product itself has progressed by leaps & bounds within the 14 months I have been using Mindtickle. In fact, I take pride in some of the new features which were part of my feedback given to the team (I am sure I was not the only one btw).
I would divide my likes into 3 parts:
1. User experience - Simple & easy to understand UI - The platform (web & app) is extremely easy to use & very intuitive for even the most technoligically challenged epmployees.
2. Admin experience - This is the heart of the platform & what really makes it stand out from the clutter. Detailed analytics of Consumption of information, Knowledge score, & learner level reports allow one to mine the data & directly correlate the same with business goals.
3. The Mindtickle team - The best part has been the people @Mindtickle. Ever open to feedback & the product itself has progressed by leaps & bounds within the 14 months I have been using Mindtickle. In fact, I take pride in some of the new features which were part of my feedback given to the team (I am sure I was not the only one btw).
What do you dislike about the product?
If anything, the only thing is time taken to respond to & implement Product development feedback.
Having said that, I say this as a typical client who wants his/her feedback implemented immediately.
Having said that, I say this as a typical client who wants his/her feedback implemented immediately.
What problems is the product solving and how is that benefiting you?
BUSINESS PROBLEMS:
1. Instant communication of information to relevant target population.
2. Learning on-the-go via an Engaging online medium
3. Knowledge level of team to understand roadblocks to better business productivity via live analytics.
4. Easy access to information in a secured platform. By limiting downloads, I ensure data security.
BENEFITS:
1. Timely communication of information allows the Sales team to capitalise & take action on the same asap.
2. The app allows easy access to important info anytime & anywhere.
3. The live analytics on knowledge levels allows me as the Sales Capability lead to appropriate actions as & when required.
1. Instant communication of information to relevant target population.
2. Learning on-the-go via an Engaging online medium
3. Knowledge level of team to understand roadblocks to better business productivity via live analytics.
4. Easy access to information in a secured platform. By limiting downloads, I ensure data security.
BENEFITS:
1. Timely communication of information allows the Sales team to capitalise & take action on the same asap.
2. The app allows easy access to important info anytime & anywhere.
3. The live analytics on knowledge levels allows me as the Sales Capability lead to appropriate actions as & when required.
Recommendations to others considering the product:
Go for it. This is not just any other e-learning platform. Its much more & can actually help boost your business if implemented well.
A fantastic Sales Readiness Platform for our start-up company
What do you like best about the product?
The support with any questions that I have, to suggestions on how I can improve my training department by leveraging their features has been a great asset in taking our training to the next level. The analytics features allow me to quickly find training gaps out on the floor. The millennials out on the sales feature enjoy the gamifications and create a healthy competition for the top scores. Very user friendly to learn and build curriculum and even received proper training to get me going from the beginning.
What do you dislike about the product?
Nothing at this time as there hasn't been any dislikes
What problems is the product solving and how is that benefiting you?
I have been able to identify training gaps out on the sales floor by pushing 5 question quizzes, even surveying the employees on what they are in need of.
Recommendations to others considering the product:
I have been blown away by the support along the way and am proud of our Mindtickle library after almost a year. Their ID team delivers top notch quality work as well.
Director of Sales Learning
What do you like best about the product?
This is user friendly easy to deploy sales enablement platform. We have been a client of MindTickle for two years now and have deployed this across our entire sales force. They have been a true partner and worked with us to adapt the tool to the evolving business needs of our organization. They have advised us on how to best use the system and taken our feedback on business needs that they system could address. This tool has both a strong desktop and a growing mobile capability.
What do you dislike about the product?
We have had challenges with reporting and analytics which they are addressing in the next release.
What problems is the product solving and how is that benefiting you?
We are a strong user of their role play practice capability. They have allowed us to move from static learning to capturing talk tracks and skill demonstrations. This is critical for developing sales professionals. This capability is very unique in the sales enablement tools we evaluated. There are practice tools and there are learning systems. MindTickle is the strongest system that combines the functionality of both.
We use the tool to evaluate candidates that are aspiring to become Sales Development Reps.
What do you like best about the product?
Ease of use and manageability of the platform. Also there is plenty the offer plenty of functionality at a very reasonable cost . Their support is also excellent, always there to assist with any of my request.
What do you dislike about the product?
Not too much. We are using the product a bit differently than most of their typical users on the platform. It would be a bit easier to work with if the platform were designed for external individuals- that may help more with our user engagement.
What problems is the product solving and how is that benefiting you?
Better enabling sales rep with the tools to be successful when making cold call. We are seeing an increase in our pool of internal and external candidates.
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