Mindtickle
MindTickleExternal reviews
2,220 reviews
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Redefining Enablement
What do you like best about the product?
Our team loves MindTickle - adoption of the tool has been great. Tailored for sales specifically, so the use case works great for on-demand content, knowledge sharing, and crowdsourcing best practices.
Top areas:
-Ease of use
-Flexibility
-Gamification
-Analytics
Top areas:
-Ease of use
-Flexibility
-Gamification
-Analytics
What do you dislike about the product?
There is nothing in particular I would say "dislike."
We have provided them feedback on areas that need improvement and they have been more than receptive to our needs.
We have provided them feedback on areas that need improvement and they have been more than receptive to our needs.
What problems is the product solving and how is that benefiting you?
Readying our sales team with consistent training, messaging, and coaching for improvement.
-Scalable onboarding tool
-Consistent on-demand training
-Mobile accessibility of the above
-Scalable onboarding tool
-Consistent on-demand training
-Mobile accessibility of the above
User Friendly
What do you like best about the product?
The learner navigation process has been very diligently placed, The gamification feature adds up to the element of fun and excitement while learning
What do you dislike about the product?
It would have been an added advantage if the gamification has a progressive method of quiz.
What problems is the product solving and how is that benefiting you?
Currently a good number of learning interventions and employee engagement activities are been addressed throught Mindtickle and also as a sales readiness platform.
One of the Best online training Platform
What do you like best about the product?
We used MindTickle for mobile-based training and coaching environment to enable our retail store associates. Within one month of deployment, we have all 700 users fully engaged.
Their Customer Success team is proactive and provides us with best practices to make the best use of the platform. We are able to correlate the impact of training on store reps’ performance.
Their Customer Success team is proactive and provides us with best practices to make the best use of the platform. We are able to correlate the impact of training on store reps’ performance.
What do you dislike about the product?
Our reps are on mobile only. An OTP based login will streamline the process. They are already working on this.
What problems is the product solving and how is that benefiting you?
We are trying to generate a culture of customer-centric approach within the store reps to drive more business. We see the following benefits:
1. Enable our reps to stay prepared for every customer scenario
2. Prepare our reps to actively cross-sell and up-sell based on customer context
3. Correlate the impact of training on performance
1. Enable our reps to stay prepared for every customer scenario
2. Prepare our reps to actively cross-sell and up-sell based on customer context
3. Correlate the impact of training on performance
Recommendations to others considering the product:
One should definitely go with this
Great tool for sales capability building and on the go learning
What do you like best about the product?
Excellent support from the team
Flexibility on content management
Manager reports and other analytics options
Mission feature is a game changer
Flexibility on content management
Manager reports and other analytics options
Mission feature is a game changer
What do you dislike about the product?
Not a dislike but areas which can be improved
1. Content loading on app
2. possibility for interaction
1. Content loading on app
2. possibility for interaction
What problems is the product solving and how is that benefiting you?
1. Enabling our sales team and eco system to have all relevant info on finger tips and reduce TAT to customers
2. on going skill building. expanding the reach and access
3. People productivity
2. on going skill building. expanding the reach and access
3. People productivity
MindTickle review
What do you like best about the product?
Service team, innovation in products, easy to use, Support team's service turn around time is excellent
What do you dislike about the product?
Prolonged customization, activation process can be easier, need a more colourful and exciting user interface
What problems is the product solving and how is that benefiting you?
Helps in online training of our team, developing learner skills, sharing updates across all units within the company within multiple cities
Universally Applicable Product w/ Tailored Fit Results
What do you like best about the product?
Hands-on customer success team and versatile product.
What do you dislike about the product?
The product had great bones and was in the process of filling in all of the gaps.
What problems is the product solving and how is that benefiting you?
How to train 1200 employees globally in matters ranging from sales methodologies to product applications.
Recommendations to others considering the product:
Give it a try. We had great results.
MindTickle Democratizes LMS
What do you like best about the product?
Being hosted on a multi-tenant SaaS platform, we are always on the latest version of MindTickle, and the focus on only one version enables development of new features at a rapid pace. The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification. The responsiveness of the MindTickle team to our requests is phenomenal, and they have adapted the product beautifully for use by Cloudera's Sales, Support, HR, and Business Alliance functions. MindTickle exposes their APIs so that we can integrate with Okta and thereby automate user and group management.
What do you dislike about the product?
Major improvements to the reporting and metrics and more granular roles are in progress and will be highly appreciated. Development of a user community and a conference will come in time.
What problems is the product solving and how is that benefiting you?
We are able to deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.
Recommendations to others considering the product:
Content development can require significant resources, so leverage MindTickle's competent professional services staff.
Training Program Manager
What do you like best about the product?
I love working with the Mindtickle team to translate our vision into a systemic solution. The response from the internal users has been overwhelmingly positive. It has made my job incredibly easy, our adoption rate at launch was 90%.
What do you dislike about the product?
Honestly, there is nothing we are dissatisfied with. The product and team have exceeded our expectations.
What problems is the product solving and how is that benefiting you?
Adoption has gone up
Engagement has gone up
Automation saves us time and money
Reporting that helps justify our successes
Engagement has gone up
Automation saves us time and money
Reporting that helps justify our successes
Recommendations to others considering the product:
Don't let the fear of migration from an old, limited LMS platform prevent you from making the move to Mindtickle. They make it incredibly easy, and you'll look like a genius immediately after going live.
LMS launch for Instart Logic
What do you like best about the product?
The solution is easy to use and we like the Salesforce integration. 14 out of 16 users of the initial role play had no issues.
What do you dislike about the product?
Some minor issues appeared and were resolved pertaining to the initial role play.
What problems is the product solving and how is that benefiting you?
Onboarding, continuous training, and real-time updates.
Great product with room to grow
What do you like best about the product?
- Ease of content creation
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
What do you dislike about the product?
Areas for improvement...
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
What problems is the product solving and how is that benefiting you?
Business impact...
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
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