Mindtickle
MindTickleExternal reviews
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Ease of Use
What do you like best about the product?
I am new to my employer and new to Enable Us. My first impressions are ease of use and the value of being able to adjust content that helps educate clients and drive value. The platform seems flexible and intuitive. I had only one small hurdle - which was promptly addressed by Enable Us - in adjusting my profile and 'ownership' of rooms as a newcomer to the platform.
What do you dislike about the product?
I had only a minor hurdle initially in updating my clients' rooms. I was initially unable to see an error in the way my employer set my permissions - I was not an 'owner' of the rooms - and as I tried to edit my contact points in the room, I kept seeing my name but the previous owner's email.
I reached out late on a Friday to Lynn Pietryga and she immediately jumped in to help, even setting up a screen share on Monday to fully address the issue. The ability to connect with Enable Us (via Lynn!) to quickly sort out the issue is a true value-add. That level of personal attention and quick resolution is invaluable to me as a new user of Enable Us. Thank you, Lynn!
I reached out late on a Friday to Lynn Pietryga and she immediately jumped in to help, even setting up a screen share on Monday to fully address the issue. The ability to connect with Enable Us (via Lynn!) to quickly sort out the issue is a true value-add. That level of personal attention and quick resolution is invaluable to me as a new user of Enable Us. Thank you, Lynn!
What problems is the product solving and how is that benefiting you?
For our business, Enable Us allows for a brand extension and training delivery. It provides a repository of training data that our clients can easily access to upskill and resolve issues with our offering.
Digital Room Serves helps you stay organized
What do you like best about the product?
Enable Us is easy to use and has lots of potential. We are using it to keep action items organized with our client. They love it.
What do you dislike about the product?
Enable Us could use better communication templates.
What problems is the product solving and how is that benefiting you?
It is allowing us to provide tasks for the customer to complete in one spot with due dates and task reminder emails.
Assess your knowledge and understanding quickly and easily with Mindtickle
What do you like best about the product?
I appreciate MindTickle's email notifications the most because they keep me up to date on the application's content and remind me to complete reading assignments efficiently and effectively. The ability to customize these emails based on my availability is a convenient tool that helps streamline processes without compromising quality or productivity levels. In addition, I have also found great value in using MindTickle analytics, which provides insight into employee knowledge retention after using training materials presented within the Working Smarter Academy - this platform monetizes our understanding for insightful future decision making by ensuring we remain compliant with industry standards when delivering services.
What do you dislike about the product?
I find some of the features in Mindtickle to be quite annoying. For example, I've found it difficult to access questions unless I'm watching a video - even if I've watched it before and answered it correctly the last time. Even more annoying, this issue only seems to occur on my mobile app platform, which adds to the frustration of using it.
What problems is the product solving and how is that benefiting you?
I've benefited from MindTickle by having access to all-hands meetings, certification and compliance training that applies to my entire organization.
Effectively acquire time-saving skills and knowledge
What do you like best about the product?
I find the features of Mindtickle's lessons extremely useful. The ability to break courses into manageable chunks is a great way to ensure that topics are learned more efficiently and effectively. I also enjoy being able to view engaging text as well as visuals in video form - and having the autonomy to control how fast or slow I move through each lecture enhances my learning experience even more! In addition, it is beneficial for reinforcing acquired knowledge by providing multiple question formats, such as free text and matching, as opposed to standard multiple choice, during the "knowledge check" review sessions at the end of each topic.
What do you dislike about the product?
Overall, I think Mindtickle is an excellent platform; however, I would suggest that they focus on developing a mobile-friendly version or app of the site. This could lead to improved navigation, usability, and performance for those using it on their phones or tablets. Despite this minor issue, there have been no other problems with my experience using Mindtickle so far.
What problems is the product solving and how is that benefiting you?
MindTickle has solved my problem of understanding how to sell to each prospect. With its comprehensive training solutions, I am now able to easily explain how my work can help a company solve specific challenges.
Experience stress-free, fun and educational learning with Mindtickle.
What do you like best about the product?
I like Mindtickle for its relaxed atmosphere and stress-free approach to learning. The interface is easy to navigate and the logical structure keeps me motivated and on task. For me, Mindtickle stands out from other educational tools in that it offers a more engaging form of training without overwhelming users with reading material or overcomplicating topics. Whenever I need to complete work-related training activities, this is always my first choice; everything else just feels like a waste of time in comparison.
What do you dislike about the product?
I find that the main drawback of MindTickle is the extra effort required to create and upload training content. However, I believe it is still worthwhile to create this type of material as an alternative method for onboarding or ongoing employee development. Encouraging managers to be more inventive and innovative sometimes requires a slight shift in their mindset.
What problems is the product solving and how is that benefiting you?
MindTickle helps me improve my performance by capitalizing on the strengths and weaknesses of my skills. With its insight, I have become more aware of the areas that need development, while allowing me time to focus more effectively on the areas that are already strong.
Excellent Support and good product
What do you like best about the product?
So far, they are very good at providing support. When our use case is different than the standard, they incorporate our needs into the roadmap. When we need simple fixes, they make the immediately. They are great at listening and then taking action.
What do you dislike about the product?
There are a few places in the product that have too many clicks to get things done. Luckily these are already slated to be fixed in the near future. I like the analytics reports, although the dashboards need some help.
What problems is the product solving and how is that benefiting you?
We have more insight into seller behavior and what they are interested in consuming. With learning and asset management, we have a better view of what the sellers need and want. It also has solved some organizational issues so sellers can find materials more quickly. It has also made it much easier to produce quick updates on learning topics using the built-in tools for eL and videos.
Extremely thorough set of features & capabilities!
What do you like best about the product?
I love how flexible it is. With this tool, you can support almost any program or program setup your heart desires. The gamification features are also the best on the market, and the quest module type is aligned with modern learning research! Mindtickle can grow with you and support nuanced and complex programming needs.
What do you dislike about the product?
My only complaint is that it can sometimes be a little buggy / slow (e.g., certain buttons not appearing at random times or the auto-save working slowly) and while I hope that improves over time it's still absolutely worth it for me for the features and funtionality you get with Mindtickle.
What problems is the product solving and how is that benefiting you?
Mindtickle has allowed us to create scalable learning programs tailored to each role within our Revenue Organization and to assess the impact and performance of those programs effectively. It has enabled us to refine our program objectives, save time within the enablement team, incentivize behaviors, and build more trust with our revenue team members and leaders.
Feature-rich, easy-to-use and intuitive
What do you like best about the product?
I appreciate Mindtickle's easy-to-use and straightforward interface, thanks to which I can easily access a range of interactive courses that are both engaging and culturally relevant. The platform makes it easy for us as consumers to upload our content or create new content with the built-in authoring features. These features allow me to design blended learning experiences with microlearning at scale, while tracking team performance metrics - AI insights provide valuable data on employee engagement throughout their onboarding journey.
What do you dislike about the product?
I don't like that MindTickle, with its limited functionality, can be unwieldy when it comes to integrating with existing LMSs or developing new systems. In addition, the platform's customer success team falls short of others in the market and needs a complete overhaul if users are to experience a successful onboarding experience.
What problems is the product solving and how is that benefiting you?
Mindtickle helps me save time and effort by providing comprehensive, independent training. It helps me to quickly understand the basics of various topics without having to spend valuable time on lengthy research or discussions with my colleagues.
User-Friendly Platform & Spectacular Professional Services
What do you like best about the product?
I've been partnering with MindTickle for 2+ years, and I'm a fan of the ease-to-use and clean format of the platform, but it is the 1. support from our primary point of contact (Vidula Ingale), and 2. the speed in which our suggested system improvements are incorporated that are particularly impressive.
What do you dislike about the product?
Some of the settings for functions within Mindtickle, such as the Mission module, are not intuitive and required research & discussion with our Mindtickle primary point of contact before being able to dig in and utilize the feature.
What problems is the product solving and how is that benefiting you?
Due to limited resources (headcount, technical knowledge), our team must deliver much of our training initiatives/content to our sales team through self-paced eLearning. Mindtickle, and the support of our primary point of contact (Vidula Ingale) have enabled a clean, learner and manager-friendly environment for 1. salespeople to gain product and sales skill/competency training, 2. newly hired salespeople to receive an extensive onboarding experience, and 3. managers to evaluate the strengths and potential improvement areas of their team members though practice pitches, evaluations, and other activities.
Access to Mindtickle training resources in one place
What do you like best about the product?
I appreciate Mindtickle's flawless technology as a training companion, and I'm grateful that it can be accessed through either work or personal email, so it works even when I'm out of the office and without a virtual private network (VPN). The gamification features are not only engaging, but provide a way to monitor my training progress in comparison to others using the software. It also makes it easy to track all past and future lessons, and there is an app that allows me to conduct business wherever I am.
What do you dislike about the product?
I wish my company's current MindTickle solution offered mobile apps. It would be incredibly beneficial for me to have access to this training resource on my phone instead of my computer, so I can easily and conveniently fit learning opportunities into even the most jam-packed days.
What problems is the product solving and how is that benefiting you?
Mindtickle provides me with a novel way to stay engaged while pursuing work-related training. The platform makes the often boring activities more enjoyable, giving them new life and meaning, which benefits my professional development in many ways.
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