Mindtickle
MindTickleExternal reviews
2,219 reviews
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Enterprise Account Executive
What do you like best about the product?
The professional looking interface that enables a positive buying experience for C-Level executives. A huge change in dynamic compared to using a file sharing link.
What do you dislike about the product?
Sometimes selecting content from the content library can be confusing and has caused wasted time.
What problems is the product solving and how is that benefiting you?
Providing a great buying experience for large buying committees that makes the us as a company look better and organized. The mutual action plan also far exceeds the old ways of putting one together on a spreadsheet.
Helpful team, useful tool for sales enablement
What do you like best about the product?
The team at Enable.us is super responsive and helpful. They really understand the product and what their customers are trying to do. I like that we can set permissions by individual resource and also by room. You can require an email to view certain resources, which allows us to track who is engaging with what content for follow-up purposes. You can also "assign" content in a room, which we've been able to use for onboarding.
What do you dislike about the product?
There are parts of the platform that aren't super intuitive and there aren't many support articles to help navigate. More articles on the basic functions would alleviate the need to reach out to our CSM every time we have a question. Some of the functionality still isn't there, such as limiting content by team (for example, if we wanted our Customer Success team to have access to a resource that we didn't want our Sales team to be able to share) and reporting. A lot more could be done on the reporting functionality to make it easier to look at the performance of individual pieces of content, rooms, etc. Right now, it's a lot of CSV exports that need to be collated.
What problems is the product solving and how is that benefiting you?
We've used Enable.us for both our Sales and Customer Success teams. On the sales side, we're able to pull together content specific to prospects (rather than attaching files to an email or pointing them to a success story library). We're able to track who visits that content and whether or not it's shared. That helps us understand what people are viewing & not viewing, so we can prioritize what types of content or case studies to produce. On the CS side, we use Enable to share resources that are customer-only. We've also used it for onboarding and for sharing information about product updates and upgrades.
Excellent learner and creator experience. Quite easy to use
What do you like best about the product?
How easy is it to create a course, questions, and support material. Plus al the follow up tools the platform provides.
What do you dislike about the product?
Training videos for admins. are a little boring.
What problems is the product solving and how is that benefiting you?
We can train all our salesforce remotely, with a strict protocol for evaluation and follow-up. We know in real-time who approves and who doesn't.
Useful and Intuitive
What do you like best about the product?
Mindtickle is an intuitive and handy platform for creating commercial training, tracking results and generating insights from sales pitches. It helps a lot to onboard new members and be a single link to seek training
What do you dislike about the product?
The notification system could be improved and managing people from different countries in the same training can be complex due to different time zones. I believe that the settings could be copied/replicated from one training to another to gain agility
What problems is the product solving and how is that benefiting you?
Control of who participates in training, the ability to evaluate commercial pitches through the "missions" that the system makes available and the generation of commercial knowledge, in general.
Best LMS tool I have used thus far
What do you like best about the product?
Love how MindTickle is consistently improving their product. I have used the tool at multiple different companies for a few years now, and always have great support from the CSM team and platform support. The out of the box templates for modules and series is very useful.
What do you dislike about the product?
They do have GREAT support articles online, however, I do wish they would have a little more detail or go into more advanced support content for different customer scenarios. Some of their help articles are out of date and need attention.
What problems is the product solving and how is that benefiting you?
Onboarding sales reps, tracking analytics for completion, "Readiness Index" to identify how capable and ready the field is to do their job.
I also appreciate how there is an option to tie in business metrics to the readiness index. That's something we have yet to set up at our organization, but are really looking forward to getting it going!
I also appreciate how there is an option to tie in business metrics to the readiness index. That's something we have yet to set up at our organization, but are really looking forward to getting it going!
Enable us. An excellent tool to spread the word.
What do you like best about the product?
I am able to quickly and efficiently share information with numerous prospective clients and current accounts in an organized manner. I especially like that I receive metrics on who is visiting the room, what areas they are attracted to, and how often. A great tool that can help quickly spread your message throughout an organization.
What do you dislike about the product?
When I am waiting for it to find a contact, I can't navigate off the window because it will cancel the search. Some navigation is difficult, like adding a new contact to a room. It would be nice to be able to store some introductory videoes to plug in rather than re-recording each time.
What problems is the product solving and how is that benefiting you?
I can reach more prospective clients with an organized library of information. The chat function allows them to communicate with me directly without having to navigate to their email account. I can track when they access the room and what materials they are attracted to.
the best learning tool for training and evaulation matrix
What do you like best about the product?
mind tickle ha made it easier for conversation for interns and new to the edtech module.
sales training and enablement for the new joiners it becomes easier
for a trainer to guide and keep track of the progress of the trainee.
sales training and enablement for the new joiners it becomes easier
for a trainer to guide and keep track of the progress of the trainee.
What do you dislike about the product?
daily lags in projection sometimes its gives error on admin logins as it is an open source code
What problems is the product solving and how is that benefiting you?
ease of conversation for interns and new to the edtech module.
sales coaching and enablement fo the new joiners it becomes easier for a trainer to guide and keep track of the progress of the trainee.
sales performance matrix or psychometrics analysis of parameter learnings of the sales module
sales coaching and enablement fo the new joiners it becomes easier for a trainer to guide and keep track of the progress of the trainee.
sales performance matrix or psychometrics analysis of parameter learnings of the sales module
Enable.us is a great tool to get deals in your pipeline over the finish line.
What do you like best about the product?
The ability to consolidate PPT's, documents, videos, training and all additional information in a consolidated place while also locking down who can access it. We also love how you can see who accesses what pieces of content and for how long. Also, the support team from enable.us has been very helpful and responsive whenever we need it.
What do you dislike about the product?
We have been happy with the tool so there are no dislikes at this time.
What problems is the product solving and how is that benefiting you?
Helps get opportunities over the finish line by allowing us to provide our internal champions with all documentation and information they need to get in front of the decision-makers. Also, it's a great way to send large PowerPoint presentations to POS's without any issues.
Recommended training tool for employees
What do you like best about the product?
Easy access to content.
User friendly platform.
User friendly platform.
What do you dislike about the product?
Better option available for training.
Not that effective over conventional training tool.
Not that effective over conventional training tool.
What problems is the product solving and how is that benefiting you?
Employee Training.
New joinee tracking and educating.
New joinee tracking and educating.
Enable Us Review
What do you like best about the product?
I love the ease of use. There wasn't much training needed as everything was fairly simple for creators as well as customers who received links.
What do you dislike about the product?
I don't think there was any part that I disliked. The only criticism I would add is maybe for Enable us to integrate with more things.
What problems is the product solving and how is that benefiting you?
It is solving having to send separate emails to send out more information. It makes it super simple to add pertinent information to one single place so that nothing gets lost or overlooked and can be viewed and shared easily.
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