JumpCloud
JumpCloud, Inc.External reviews
3,678 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Centralized Management, Easy to Use
What do you like best about the product?
I really appreciate how JumpCloud provides a centralized platform for managing devices, which replaces the need to use multiple platforms. This is particularly helpful as it allows for managing a variety of operating systems such as Macs, Windows, and Androids in one place. The centralized approach simplifies our operations significantly. Furthermore, I find JumpCloud easy to use, making the management process straightforward and efficient. This ease of use, combined with the centralized management capability, truly stands out and makes me more inclined to choose JumpCloud again.
What do you dislike about the product?
I found it somewhat challenging to start with JumpCloud as we needed to devise a method for creating kiosk modes, which was not straightforward.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized device management across different platforms, simplifying what was previously handled by multiple platforms.
Easy Deployment and Use, But Logging Needs Improvement
What do you like best about the product?
The facility to deploy and usage. The interface is clean and easy to wor.
What do you dislike about the product?
The logs from application are so poor. They need to develop something better.
What problems is the product solving and how is that benefiting you?
SSO is highly practical and well-suited for its intended purpose. On the other hand, integrating logs and establishing connectivity with other SIEM platforms can present some difficulties. Additionally, there is room for improvement in access management.
Reliable Platform with Automation Capabilities, But Pricey
What do you like best about the product?
I find JumpCloud's platform to be robust and reliable, providing a dependable solution for managing endpoints, automating tasks, and proactively monitoring systems. The endpoint automation and monitoring features are particularly useful in efficiently managing our clients' computers and networks. After overcoming initial setup challenges, I appreciate that it has been smooth sailing since then, indicating a stable and user-friendly experience. The platform's automation and monitoring capabilities make it a strong contender for continued use and future consideration.
What do you dislike about the product?
I had some problems initially with setting up JumpCloud, particularly when migrating the account to our tenant. Additionally, I would prefer if the cost was reduced.
What problems is the product solving and how is that benefiting you?
I find JumpCloud provides a reliable platform for managing endpoints, automating tasks, and proactively monitoring systems, enhancing our operations.
Simplified Device Management and High Usability
What do you like best about the product?
I have been using JumpCloud for over two and a half years as our primary active directory management system, and I've found it to be very effective. Setting it up was straightforward, and deploying jumpcloud to endpoints is not difficult at all, despite it not having a one-touch deployment system. I particularly appreciate how JumpCloud has resolved issues related to a divided device management system by managing both our Macs and Windows devices seamlessly. This integration means we don't need to rely on separate systems like Intune. Another aspect I love is the command and policy management functionalities, as well as the localized, well-organized user interface that makes managing devices easy. Moreover, JumpCloud's robust connection to platforms like AWS and Azure allows it to manage our bastions and services efficiently. The SSO authentication feature and software management are also standout elements that would make me consider purchasing JumpCloud again. Overall, JumpCloud delivers exceptional functionality that merits a top recommendation score of 10 out of 10 from me.
What do you dislike about the product?
I would add the ability to deploy the background remote JumpCloud software to just one device instead of forcing it to be to all devices.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies device management by unifying Macs and Windows management, eliminating the need for multiple systems like Intune. It offers organized command and policy management, integrating with AWS and Azure, providing a comprehensive user interface for managing devices efficiently.
Outstanding Asset Management and Automation Features and software installation automation etc.
What do you like best about the product?
Best part of asset management, Remote control, software automation and many more.
What do you dislike about the product?
Some time we facing application down issue and feel slowness some times.
What problems is the product solving and how is that benefiting you?
System performance, remote handling, software installation automation etc.
Effortless User Management, Minor Delays in Sync and Reporting
What do you like best about the product?
JumpCloud makes it incredibly easy to manage users, devices, and access from a single cloud platform. I love that it supports Windows, macOS, and Linux equally well — no need for separate tools. The SSO and MFA integrations work seamlessly, and onboarding/offboarding users takes just a few clicks. The interface is clean, intuitive, and well-documented, which saves a ton of time for IT and security teams.
What do you dislike about the product?
ometimes policy updates or device syncs can take a few minutes to reflect, especially on remote endpoints. The reporting features are good but could be more detailed and easier to filter for audits.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user and device management across Windows, macOS, and Linux systems. It eliminates the need for on-prem Active Directory, simplifies SSO and MFA setup, and enforces security policies remotely. This has significantly reduced our administrative overhead and improved onboarding speed and overall compliance.
Unified Cross-Platform Management Made Simple
What do you like best about the product?
Cross-platform identity and device management allows you to control user access, manage devices across Windows, macOS, and Linux, and oversee applications all from a single location.
What do you dislike about the product?
The console UI is difficult to navigate, and the system still relies on an agent-based approach. Additionally, geo-fencing policy triggers and location tracking are not available for Apple devices, likely because of this agent-based dependency.
What problems is the product solving and how is that benefiting you?
Privilege Access management and Cross platform support
Excellent Support and User-Friendly Dashboard
What do you like best about the product?
Support and Easy usage of dashboard and Windows MDM is good.
What do you dislike about the product?
MDM to Other platforms linux and MAC should be better
What problems is the product solving and how is that benefiting you?
MDM for windows
We unlocked our remote team's productivity
What do you like best about the product?
I like most that JumpCloud helps manage our varied fleet of devices running a variety of operating systems. Enforcing uniform security policies on both company issued and employee personal laptops they use to carry out work is incredibly useful and does not require complex scripting. Our small IT team saves a lot of time because it is possible to onboard new hires with pre-configured access quite easily.
What do you dislike about the product?
The extent of customization of access to certain applications can be a little opaque at times. More user-friendly wizards that help to create highly niche permissions on specific software would be a wonderful thing. Besides, although it works well with core access, it has taken a little more manual work than expected to integrate with some very specialized internal tools.
What problems is the product solving and how is that benefiting you?
We had difficulty with providing access to our expanding remote workforce in a secure manner. Employees frequently needed to await manual IT intervention to receive the tools and data they required. Today, using JumpCloud, new team members will be operational on day one with the necessary access and our IT department is no longer spending time responding to access requests.
Great UI and Product Management, Needs More Market Visibility
What do you like best about the product?
I liked the UI of the JC with having easy access and managing the products all in one place
What do you dislike about the product?
I believe they don't have visibility in the market
What problems is the product solving and how is that benefiting you?
Getting the all in one place access with easy deployment
showing 91 - 100