JumpCloud
JumpCloud, Inc.External reviews
3,742 reviews
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Very user-friendly and easy-to-manage platform.
What do you like best about the product?
The possibility of managing access, privileges, devices and applications on a single platform.
What do you dislike about the product?
The security policies to be applied to Linux and MacOs systems are limited.
What problems is the product solving and how is that benefiting you?
Today it is possible to integrate almost any application into JumpCloud by configuring SSO. This guarantees greater security for our identities, with management and control in mind.
Great Identity management tools
What do you like best about the product?
Onboarding users into the system with single click.
What do you dislike about the product?
1. Reports need more advance, like adding users loging attempts, location, and so on. Users to devices doenst make much sense, as if user trying login on non-jumpcloud device, or mobile phone, I can i find out the device and the location, including if the user succeed or not.
2.New feature should be free, as you guys want to be charging for SaaS Management feature.
3. There should be a support call option on the ticket, as sometimes customer may have emegency issue.
2.New feature should be free, as you guys want to be charging for SaaS Management feature.
3. There should be a support call option on the ticket, as sometimes customer may have emegency issue.
What problems is the product solving and how is that benefiting you?
Many synchonization problems. It benefits due to it didnt affect bussiness
JumpCloud: A Comprehensive Cloud Directory Platform with Room for Improvement
What do you like best about the product?
Easy remote access and semless connectivity with the remote desktop users. Good support and properly impolemented. Frequent connection with no drawbacks.
What do you dislike about the product?
UI is not upto the mark, can improve more on UI/UX design
What problems is the product solving and how is that benefiting you?
Remote access management is major benefitting me.
Game-Changer for Remote IT Management and Device Security
What do you like best about the product?
As an IT Systems Administrator, having a centralized cloud directory platform like JumpCloud has been a game-changer. It provides all the tools I need to manage our devices effectively, especially with the added convenience of features like Remote Assist, which allows me to support our internal clients seamlessly—even in a remote work setting.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
What do you dislike about the product?
We’re still hoping for a fully centralized software management feature, where we could assign software directly from device group options without needing to open each software tool individually to assign device groups.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses several critical challenges in our IT environment, especially by centralizing identity, device, and policy management. This consolidation allows us to streamline access control, making it much easier to manage user identities and secure devices across a remote workforce.
Jumpcloud product is one stop solution for all endpoint flavours
What do you like best about the product?
It helps us to manage all flavors of endpoint under the single unified umbrella
What do you dislike about the product?
disassociates of endpoints from the JC admin portal while the machines having internet connectivity
What problems is the product solving and how is that benefiting you?
Managing the linux, Mac platform in the single dashbaord
Quick setup and very user friendly
What do you like best about the product?
It is very easy to setup and user friendly. It helped us to manage all the employee systems from one console. We are now able to manage software management/installation, applying policies, remote desktop access etc. things on end users system via JumpCloud. Also it is helping us a lot in enabling MFA on our employees systems using JumpCloud protect app, which allows to enter into the system only on allowing a Push Notification on user mobile device. This is one of the best use of JumpCloud MDM solution.
What do you dislike about the product?
JumpCloud need to improve software management feature as it sometimes takes time to install any software or application on end users system. Also most of the software's are available to install via Chocolatey only they should support Microsoft Store/App Store for more ease.
What problems is the product solving and how is that benefiting you?
It is helping us to manage software/appications on remote system, password policy enforcement and also enabling MFA to sing in into systems using push notifications on JumpCloud Protect App/MFA mobile device app.
Very Easy to Roll out and Manage
What do you like best about the product?
Stepped us up a level in our device managment and security operation. This has allowed us to open up a new subset of potential customers and cuts down on our time to close as we go through security reviews.
What do you dislike about the product?
Training materials could be a little better organized or intuituve. When I was rolling out and had questions, I found it easier to google the specific issue and find the support article that way instead of through the JumpCloud portal.
What problems is the product solving and how is that benefiting you?
Much stronger MDM than our previous provider, which allows us to meet more stringent security requirements and reviews as we go to market.
Really complete!
What do you like best about the product?
If you have an environment with Google, diffrent type of devices and other apps, It is a good option in order to manage everything in the same tool.
What do you dislike about the product?
The solution is very complete, but maybe include more scim integrations
What problems is the product solving and how is that benefiting you?
Mdm and iam
Great Active Directory Alternative
What do you like best about the product?
Overall I have had a really great experience with JumpCloud. The setup is very easy and straight forward. There have been new features added recently that have also been a welcome addition.
I have not had issues with stability and have never had to troubleshoot issues with logins.
I have not had issues with stability and have never had to troubleshoot issues with logins.
What do you dislike about the product?
There have been issues with Remote Desktop connections and Android MDM policies. As of writing this, I have outstanding issues but unfortunatly customer support has not been helpful in resolving them.
What problems is the product solving and how is that benefiting you?
JumpCloud is much easier to setup and use than Active Directory.
Great MDM solution
What do you like best about the product?
JumpCloud have been helping us as a company to foster relationships between our customers. And also MDM internal solution
What do you dislike about the product?
Great product, nothing to complain about
What problems is the product solving and how is that benefiting you?
multi tenant capabilities
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