JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Manage everything from a single place
What do you like best about the product?
Manages Windows, Linux, Mac, iOS and Android devices.
What do you dislike about the product?
There is nothing really that come to my mind...
What problems is the product solving and how is that benefiting you?
I can manage Linux and Windows users in and off site.
Reliable MDM solution
What do you like best about the product?
The deciding factor for us to choose JumpCloud over the competitors was the fact that we needed support for multiple OSs—MacOS, Windows, and Linux. No other solution at that time provided such a possibility at such a reasonable price.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
What do you dislike about the product?
Not much to say here. JumpCloud provides a whole bunch of features we do not use, which is awesome. If you need them, there is a great possibility to have a full control of your devices and apps in one place.
What problems is the product solving and how is that benefiting you?
It is our MDM solution. We know that our devices are controlled and protected. This is especially important when working remotely.
ALL in One place
What do you like best about the product?
That everything IT related is centralised in one solution
What do you dislike about the product?
Lack of features that can easily be implemented and make the admins workflow easier
What problems is the product solving and how is that benefiting you?
Jumpcloud does not solve a particular problem but it centralised 3-4 different tools in one successfully.
Easy to use
What do you like best about the product?
Jumpcloud is a platform that is easy to use and easy to implement. We have a lot of in house softwares that we have to integrate with jumpcloud and the integration is always fast and simple
What do you dislike about the product?
One thing that i would like if jumpcloud have is a interface for request access. I need to buy and implement another software that have this feature.
What problems is the product solving and how is that benefiting you?
We have a lot on clients that require by contract that we have a strong data security polycies, and jumpcloud help us do that, as well as user managment in our own softwares that we use internaly
Been using Jumpcloud for about 5 or 6 years and it is an amazing AD as a Service
What do you like best about the product?
I think due to the API usage and automation we do - that seems to stand out for us
What do you dislike about the product?
I cant think if it but I think perhaps the commands? I dont use it excessivly but I would say some times when i used it, it was a little confusing esp when it is linked to multiple devices or groups
What problems is the product solving and how is that benefiting you?
Mostly access control and setting up agents for linking and managing work stations. I know some people in our Infrastructure team also use it for servers (windows and linux)
10/10 MDM Provider
What do you like best about the product?
SAML integration with a vast array of apps
What do you dislike about the product?
Device management is a bit clunky to enroll, especially for Macs
What problems is the product solving and how is that benefiting you?
Multiple applications that require authentication and 2FA, using JumpCloud users only need to rememberne password and one 2FA setup to be able to access a pether of our resources. PReviously each invidiual app needed a password and 2FA code which is more hasle for the users and IT when password resets are required.
Easy, Simple GUI to manage all the Devices
What do you like best about the product?
Technically very Usefull and easy to understand the Setting and Controlls. All Devices can be managed with mobile apps or browsers. easy customer support.
What do you dislike about the product?
nothing to say, totally impressed with all the features with satisfied performance.
What problems is the product solving and how is that benefiting you?
mobile application which is very handy.
JumpCloud great tool, easy to implement with clear functions
What do you like best about the product?
I like this platform because it offers password management features and is easy to run scripts on windows servers. I also like the single user interface panel and its ease of use.
What do you dislike about the product?
It is a good platform and so far no problems.
What problems is the product solving and how is that benefiting you?
I consider it a very beneficial platform for different needs, especially for managing our users and passwords and incorporating security models, and it gives us a lot of confidence.
Its a good tool that makes your tasks easy
What do you like best about the product?
Having implemented this toolin our company is really great, not only for the IT department but also for the end user.
It is helping us daily with out tasks, making posisble to manage devices and users, idistibuting different apps on different systems, and settings policies for different user groups
It is helping us daily with out tasks, making posisble to manage devices and users, idistibuting different apps on different systems, and settings policies for different user groups
What do you dislike about the product?
We have been having issues with some features, like rmeote connection, and also adding some custom apps to the list on jumpcloud..We have contatced support and explained the situation and the needs of what can be added further to these features
What problems is the product solving and how is that benefiting you?
Becuase of different reasons we moved out from AD, and decided to have all our deviceson Jumpcloud. That means we manage all our devices in JC now and also users that are imported from Personio.
Streamlined and effective identity management.
What do you like best about the product?
Centralized user management with easy integration.
What do you dislike about the product?
Limited customization in some admin settings.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize and simplify identity and access management by unifying user directories, device management, and single sign-on (SSO) into one platform. This reduces time spent on manual account provisioning and enhances security by ensuring users have the right access based on their roles.
By offering remote device management, JumpCloud also makes it easier to support distributed teams and enforce security policies across devices. This has improved productivity, as we can streamline access to resources, reduce helpdesk tickets related to login issues, and maintain strong security practices even in a hybrid work environment.
By offering remote device management, JumpCloud also makes it easier to support distributed teams and enforce security policies across devices. This has improved productivity, as we can streamline access to resources, reduce helpdesk tickets related to login issues, and maintain strong security practices even in a hybrid work environment.
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